Mercure Kakadu Crocodile Hotel 3.5 stars

Customer review rating (ALL Rating) 4.1/5 827 reviews

Mercure Kakadu Crocodile Hotel - Image 1
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Description

Hotel extras

  • Superb location

  • Outdoor swimming pool

  • Manjmukmuk Restaurant and Bar

  • Iconic crocodile building design

  • Event facilities for up to 250 guests

Our accommodation(s)

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Room 1

Hotel location

Mercure Kakadu Crocodile Hotel

Flinders Street
0886 JABIRU
Australia

GPS:-12.671082, 132.831457

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MANJMUKMUK RESTAURANT

Embracing indigenous culture with our take on local bush tucker as well as offering modern Australian cuisine, Manjmukmuk Restaurant is open for breakfast, lunch and dinner and uses locally sourced ingredients to showcase our region.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  827 reviews

Customer review rating 4.0/5

David &. J. H. Couples - Confirmed reviews ALL

Dear David &. J., Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you found our team pleasant and helpful, enjoyed the food in our restaurant, and made the most of the pool during your stay. Your comments will be shared with our staff, who will be pleased to know their efforts were appreciated. We also appreciate your feedback regarding the bathrooms. While we understand that they are showing their age, we are pleased to know you found them well maintained and clean. Your comments have been shared with our management team as we continue to review opportunities for future refurbishment. Thank you again for your feedback. We look forward to welcoming you back again in the future. Sincerely, Carinne Mercure Kakadu Crocodile Hotel

Customer review rating 4.0/5

David B. Families - Confirmed reviews ALL

Dear David, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you found the accommodation comfortable for your needs and that you enjoyed the pool during your stay. We also appreciate your comments regarding the restaurant pricing. We understand your perspective, particularly given the limited dining options available in the area, and your feedback has been shared with our management team for consideration. Thank you again for your feedback. We hope to have the pleasure of welcoming you back again in the future. Sincerely, Carinne Mercure Kakadu Crocodile Hotel

Customer review rating 2.5/5

Alexander M. Couples - Confirmed reviews ALL

Dearr Alexander We are pleased to hear that you enjoyed the food during your stay and appreciate your positive comments about our restaurant. However, I sincerely apologise that the condition of your room did not meet your expectations and that you encountered cockroaches in your room. While our location within a tropical environment can occasionally result in insects finding their way indoors despite our regular pest control program, we understand how unpleasant this experience would have been and regret the impact it had on your stay. We also appreciate your comments regarding the condition of the room. Your feedback has been shared with our maintenance, housekeeping, and management teams for review as we continue to improve our facilities and guest experience. Thank you again for your feedback. We hope to have the opportunity to provide you with a much-improved experience in the future. Sincerely, Carinne Mercure Kakadu Crocodile Hotel

Customer review rating 0.5/5

Fongching C. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

David M. Couples - Confirmed reviews ALL

Dear David, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you found your room to be spacious and clean. However, I sincerely apologise that assistance with your luggage was not offered on arrival. We understand that carrying heavy bags upstairs can be difficult, particularly for our senior guests, and we regret that we missed the opportunity to provide the level of service you deserved. We also appreciate your comments regarding the condition of the room and your suggestion to include a toaster and microwave. We unfortunately do not provide these services in rooms. Thank you again for your feedback. We hope to have the opportunity to welcome you back again in the future. Sincerely, Carinne Mercure Kakadu Crocodile Hotel

Other web-users rate our hotel

  • 273 reviews 9.1/10 Location
  • 728 reviews 6.8/10 Room
  • 596 reviews 8/10 Service
  • 36 reviews 4.9/10 WiFi
  • 630 reviews 7.1/10 Food
  • 270 reviews 5.8/10 Cleanliness
  • 179 reviews 4/10 Value
  • 110 reviews 7.7/10 Breakfast

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Cooinda Lodge Kakadu 3 stars

Customer review rating (ALL Rating) 4.5/5 (265 reviews)

At 62.963 km

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