Mercure Bandung City Centre bintang 4

Price wise this hotel is one of the best for 4-star hotel in Bandung center. a few things: 1. parking was horrible in this hotel. tried to enter the parking space, but they said it was full. but probably this is because it was on a saturday night. They ask me to park in a parking space next door, rather spooky but fine, and they asked the car key. after check out, i asked for my car, and it took them around 20-25 mins just to get me the car. So please fix the arrangement of parking space in the hotel 2. check in was pretty much hassle-free like in other mercure hotels. 3. for a hotel this size, there's only 2 lift. it took me around 5 mins everytime to wait for a lift 4. room size is standard, not much comment 5. in the standard room, there was only 1 water bottle provided. i asked the concierge and they said we need to order another one by phone, only then it's delivered to my room. it just doesnt make sense for me to request another one via phone. 6. bfast was okay considering the social distancing rule. however we felt the food selection is rather restricted, i.e there's no croissant at all!? overall its just okay with so many points of improvement

I have always enjoyed staying at Mercure Bandung City Center. Rooms are nice and clean, staff are also always nice and helpful. Room rate is very good. Nice roof top swimming pool with very beautiful view of Bandung at night and very exotic purple lighting. Too bad the swimming pool is not heated pool. if it is heated pool, it would be very nice and romantic to swim in the evening. Breakfast is also very nice with many varieties. I have been staying in this hotel many times already and it makes me wants to come back again. During covid situation, I feel confident with the cleaning system implemented by the hotel and breakfast can be requested to be sent to room, which is very nice and convenient as we try to avoid the crowd during breakfast time. Mercure Bandung City Center is always one of my favorite hotel in Bandung and highly recommended for both business or leisure.

The property is located in a heart of town, and 10 min walk to Braga. Property is well maintained, and still looks new. Decor was tastefully done and has a modern touch. The property strives to be environmentally friendly, so beware that many amenities that you would typically take for-granted in other properties will not be available. - No hand-towels were available in the bathroom. Only 1 bath towel per guest. Towels gave out an unpleasant smell when damp. Had to request for a change every day. I suspect it is the detergent that was used to launder the towels. - Although a relatively new property, the drainage in the shower was giving problems and very slow. Shower area was flooded within 2 min of shower. - No soap provided at the bathroom sink to wash your hands. I used the body soap provided at the shower area instead, and had the leave the used soap on its wrapper as there was no soap dish provided for the entire 3 nights stay. I did not request for a soap dish as I assumed housekeeping would notice it. Not a big issue, and I suppose it's more environmentally friendly to reduce amenities in the room. Breakfast was good, plenty of options and service was prompt. Staff were friendly, and would always smile and greet you when you walk by.

room was clean, but too bad lack of soundproof. my room was facing the main road, so still can hear the noise from outside, but overall i'm quite happy to stay at this hotel. i just need to take note not to choose the same room again. thank you

this hotel is neat and clean and the location is very strategic. a lot of good food around. Location is good. I don't know why trip advisor is so dumb that I need to have 200 character minimum. I am not so free t

The room is clean and lobby arrangement also good. Breakfast also have many options and the taste are good. Front office staff also kind and helpfull. Main problem of this hotel is parking area. It is very serious and need to be solved asap. Frankly speaking, I maybe will not back to this hotel because this reason.

Good clean place to stay, within 20 minutes walking to Cibadak Street and Braga The receptionist lady was very attentive and quicky look after our check in procedure, no hassle at all Plus there is a wine and cigar shop at the ground floor

Good hotel in bandung. Location is strategic. the pool was magnificent for 4 star hotel the service and food was good the only thing that bothering me is there is a lot of ants in my room (516) other than that everything is good

I feel satisfied staying at Mercure Bandung City Center. in addition to the strategic location in the city center, the atmosphere of the hotel is very cozy with a modern touch. the lounge on the roof top is very good, very suitable for relaxing at night with friends.

Was stayed in the Executive Suite in the privilege floor, and what amazed us that the hotel served compliment snack, tea and coffee at the noon until night. The Pool's view is awesome too, which is located on top of the hotel floor. But for the breakfast i would say its very average.

It is new hotel in Bandung. Once you step out from the car, you can smell a nice fragrance come out from the hotel and the building look new. The lobby is spacious with lot of chair to sit while you are waiting someone. The room look great too.

Mercure Bandung is very nice hotel in Bandung city center. The hotel is not too big but very nice. Staff are very friendly and helpful. Being Platinum member, my room was upgraded to Suite room, with separate living room, very nice room and very nice set up, very comfortable. The bed is also very comfortable. Restaurant for breakfast is also very good with very nice set up and it has out door area as well which is very nice. Food for breakfast is very nice with many variety. Too bad I did not get a chance to try the roof top bar which my friend told me very nice with very nice view of Bandung city at night. Overall, Mercure Bandung City Center is very nice hotel and highly recommend for both business traveler as well as traveling with family.

Overall we were very satisfied with this hotel. The good in general was very good. The spectacular views were wonderful. The horizon pool on the roof with accompanying bar/restaurant was great too although the price of the food and drinks were extremely expensive so, do not go there to eat or drink, just have a swim and enjoy the pool.and views (night views spectacular). The staff were very friendly and helpful. Our room was spacious and had a wonderful view also.

Hotel property was in very good location since it was in the city centre area. Although there was a unforgettable incident which was the housekeeping staff enter the room, even though I already put Do Not Disturb signs and also the door bell.

My husband and I stayed for 3 nights and we really loved the hotel and it's facilities.The bedroom was new, very clean and beautifully furnished, breakfast offered a huge choice of dishes and all food we tried was delicious. The location is also reasonable and has an easy access to various points of interest. The roof-top offers a great view at night.Despite generally loving the room with regards to its facilities & decor, I had the feeling that the construction is very thin-walled. Our neighbours were a bit noisy, and we could hear their conversation clearly in our my room.Also, the first morning at 8 AM on a Sunday, we were woken up by loud hammering-sounds in either the room above or besides us. I understand that construction is sometimes necessary, but I would not expect such noise at 8 AM, knowing that guests are in an adjoining room. I suggest the hotel to either reevaluate the times when the engineering team can make noise in guest areas or simply improve the coordination between departments, because I am sure Housekeeping, the breakfast-team or even the front office can verify if a guest is in room or not. Thank you.