Novotel Bandung bintang 4

Catatan tamu Avis (Peringkat ALL) 4.7/5 1.066 ulasan

Jaminan Harga
Terbaik
Novotel Bandung - Image 1
Novotel Bandung - Image 2
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Novotel Bandung - Image 4
Jalan Cihampelas No 23 25, West Java, 40171 BANDUNG, Indonesia

Deskripsi

Keistimewaan hotel

  • Pusat kebugaran dan fasilitas spa

  • Fasilitas konferensi (hingga 500 orang)

  • 8 menit dari Bandara Husein Sastranegara

  • 10 menit berkendara dari ITB (Institut Teknologi Bandung)

  • Parkir dalam-ruang publik dan pribadi

Akomodasi kami

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Lokasi hotel

Novotel Bandung

Jalan Cihampelas No 23 25, West Java
40171 BANDUNG
Indonesia

GPS:-6.90491, 107.604

Telepon
Fax +62 22 4212999

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

THE SQUARE

The Square adalah konsep pengalaman baru menikmati makan malam, menyajikan masakan Indonesia asli, masakan khas Asia dan Barat. Restoran ini buka utk sarapan, makan siang dan malam, menawarkan opsi prasmanan dan a la carte serba lengkap.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.7/5  1.066 ulasan

Peringkat TripAdvisor  4.1/5  1.596 ulasan

Good for short stay

Catatan Tripadvisor 3.0/5

Abrahamryan1 Keluarga - Ulasan TripAdvisor tersertifikasi

Hotel was full with government event during our stay. We stayed only gor one night during transit. Crew was super polite but the facilities are getting older. Time to renew tbh.

Dear Mr. Abraham Ryan, Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Siswanto, Rooms Division Manager

Staycation at Novotel bandung

Catatan Tripadvisor 5.0/5

rezasC5571UQ Ulasan TripAdvisor tersertifikasi

The hotel is very good, Room is big. Breakfast is good, many options. They also have spa facilities. Café, restaurant and mini market is just walking distance. Quick check in process. Toilets near resto is good. But they need to assist somebody / guest from hotel who wants to cross the street to go to minimarket.

Dear Mr. Rezas, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

kamarnya bagus, breakfastnya kurang..

Catatan tamu Avis 4.0/5

Ronald E. Keluarga - Ulasan terverifikasi ALL

good service.. well done!!

Dear Mr. Ronald E., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms Division Manager

WORST CHAIN HOTEL EVER

Catatan Tripadvisor 1.0/5

Sheila N Ulasan TripAdvisor tersertifikasi

WORST HOTEL EVER!!! I checked in at 15.45 with Jihad, and he said just wait 10 mins bcs the room was not ready yet. I was waiting for 5 mins and I couldn't wait anymore bcs it doesn't make sense. I came back to Jihad to complaint and he said "iya kak maaf kakak nya req high floor kan, high floor kami belum ready ka" HOW COME HOTEL CHAIN CAN'T PREPARE THE GUEST REQUEST BEFORE ARRIVAL??? After that Jihad gave me the room key and he said the room is ready at 11th floor. Anyway I'm hotelier. The second thing, I called reception to ask bathmat and tissue box, I was waiting for some time but nobody come to my room. I came to reception and ask directly to Jihad. He said he will send housekeeping. After that I came back to my room. Why do I need to come to reception to req anything? As the guest we can req anything by phone right? The third thing, I called reception at 20.17 to ask chopstik but the lady said they don't have it. HOW COME HOTEL CHAIN DOESN'T HAVE CHOPSTIK??? I don't believe her so I called IRD directly and he said they have it. After that he came to my room. The fourth thing, this morning I was breakfast at restaurant and I came to pasta area. I asked one lady which is SHE IS A CHEF. I asked her wether they have spagetthi or no. She said spagetthi is being refilled. But I don't believe her bcs there is no tag for spagetthi. I came to my table for eating. After I finished the food, I came back to that area, I ask to another lady she said they don't have spagetthi. I was like "that lady said you guys have spagetthi" I was looking at the first lady and she just quiet, looking down as if she didn't hear. WOW THE WORST HOTEL CHAIN I'VE EVER KNOW. How come the chef doesn't know the menu for breakfast??? Wallahi I never recommended this hotel to my relatives. And I'll never come back to this hotel anymore. As I know hotel chain always give the best service to guest. But this hotel very very worst. I'm hotelier so If I'm in their position, I'll make sure to give best service to the guest.

Dear Ms. Sheila Nandya, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms Division Manager

Fasilitas yang memuaskan

Catatan tamu Avis 5.0/5

Trisila W. Keluarga - Ulasan terverifikasi ALL

Kali ini sudah tidak berlaku antar jemput buat member All plus platium hanya itu selainnya memuaskan terutama saran paginya yg sangat variatif dan dekorasi penyajian sangat kreatif. kalau pemesanan sampai dengan check out novotel Bandung tidak perlu di ragukan lagi. fasilitas upgread kamar dan kamar yng harum dan bersih serta wecome cake, welcome drink buat platinum member itu luarbiasa.

Bapak Trisila W. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Bandung. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Siswanto, Rooms Division Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 272 ulasan 9.1/10 Lokasi
  • 1.018 ulasan 8.7/10 Kamar
  • 1.378 ulasan 9.4/10 Pelayanan
  • 20 ulasan 7.9/10 Internet
  • 1.155 ulasan 9.3/10 Makanan
  • 529 ulasan 8.9/10 Kebersihan
  • 480 ulasan 8.7/10 Sarapan
  • 343 ulasan 8.7/10 Kenyamanan

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