ibis Bandung Pasteur bintang 3

Catatan tamu Avis (Peringkat ALL) 4.5/5 491 ulasan

ibis Bandung Pasteur - Image 1
ibis Bandung Pasteur - Image 2
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Deskripsi

Keistimewaan hotel

  • Dekat Gedung Sate, tengara khas Bandung, tak jauh dari mal perbelanjaan terpadu Paris Van Java

  • Dekat bandara internasional Husein Sastranegara dan stasiun kereta Bandung

  • WiFi gratis di seluruh hotel dan pojok web gratis

  • Layanan pijat tradisional dengan ahli terapi terlatih setelah hari yang melelahkan

  • Parkir mobil gratis, dengan layanan valet pribadi

Akomodasi kami

Take advantage of our Flight + Hotel offers

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Lokasi hotel

ibis Bandung Pasteur

Jl Dr Junjunan 22
40162 BANDUNG
Indonesia

GPS:-6.899887, 107.59606

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

RESTAURANT

Terletak di lantai lobi, ibis Kitchen menyajikan berbagai hidangan lokal yang autentik dan masakan internasional.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  491 ulasan

Catatan tamu Avis 5.0/5

Addin M. Bisnis - Ulasan terverifikasi ALL

Saya akan kembali. Variasi breakfastnya luar biasa. Kendala satu2nya mungkin hanya parkir saja, tp ini sdh d atasi dg valet.

Catatan tamu Avis 4.0/5

Yuni S. Keluarga - Ulasan terverifikasi ALL

So far so good, tdk perlu diragukan untuk menginap di accor group.

Dear Yuni S., Thank you for your wonderful feedback. We are truly delighted to hear that your stay was “so far so good” and that you have such strong confidence in the Accor group. Your trust means a lot to us, and it motivates our team to continue delivering consistent and reliable service experiences. We look forward to welcoming you again for another pleasant stay in the near future. Warm regards, Ika Florentina General Manager

Catatan tamu Avis 3.0/5

Desty G. .. Bisnis - Ulasan terverifikasi ALL

AC di kamar bocor sampai ke ceiling membentuk water stains di ceilings dan bahkan genangan air di lantai. Breakfast yang paling tidak menyenangkan di semua Ibis yang pernah diinapi. Meja dan kursi sangat berhimpitan, makanan-makanan buffet yang dingin, bubur ayam tanpa ayam, staff yang kurang helpful.

Dear Desty G., Warmest greetings from **ibis Bandung Pasteur**.. Thank you for taking the time to share your detailed feedback with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We are truly concerned to learn about the air conditioning leakage that caused water stains on the ceiling and even pooling on the floor. This is certainly not the standard of comfort and safety we aim to provide. Our Engineering team has been informed to conduct an immediate inspection and corrective action to prevent this issue from recurring. We are equally sorry to hear that your breakfast experience did not meet your expectations. The crowded seating arrangement, cold buffet items, incomplete menu presentation, and the level of service you encountered are not reflective of our usual standards. Your comments have been shared with our Food & Beverage team for thorough review and improvement, particularly regarding food temperature control, menu consistency, and service attentiveness. Your feedback is very valuable to us as it helps us identify areas that require immediate attention and improvement. We genuinely hope you will allow us another opportunity to restore your confidence in our services on your next visit. Should you be willing to share further details, please feel free to contact us directly. We would be more than happy to personally assist you. Best regards, Ika Florentina General Manager

Catatan tamu Avis 4.0/5

Tasha L. Pasangan - Ulasan terverifikasi ALL

Kamar bersih, staff ramah

Dear Tasha L., Thank you for sharing your additional feedback with us. We truly appreciate your honest comment regarding the bathroom condition. We understand that certain stains, especially in older bathroom fixtures, can give the impression that they are not properly cleaned, even though regular cleaning procedures are carried out. Please rest assured that cleanliness remains one of our top priorities. That said, we acknowledge that appearance is just as important as hygiene. Your feedback has been shared with our Housekeeping and Engineering teams for further inspection and evaluation, including the possibility of deeper treatment or refurbishment where necessary. Thank you once again for helping us improve. We hope to have the opportunity to welcome you back with a better and refreshed experience. Warm regards, Ika Florentina General Manager

Catatan tamu Avis 0.5/5

Marvin J. Pasangan - Ulasan terverifikasi ALL

NOT RECOMMENDED!! Kamar non smoking tapi bau banget rokok di lt. 3!! Ga ada ventilasi udara bersih sama sekali, komplain malah disemprot pengharum ruangan yang ada makin sesak dong!!! Didepan lobby lalu lalang orang dijadikan tempat merokok juga. Ada harga ada kualitas yaaaa, jgn ekspetasi besarrrr. Intinya mah disini semua khusus smoker ya.

Yth. Bapak/Ibu Marvin J., Salam hangat dari ibis Bandung Pasteur. Terima kasih telah meluangkan waktu untuk menyampaikan ulasan Anda. Kami mohon maaf sebesar-besarnya atas ketidaknyamanan yang Anda alami selama menginap, khususnya terkait bau rokok di kamar non-smoking di lantai 3. Kami sepenuhnya memahami kekecewaan Anda. Kamar non-smoking seharusnya memberikan udara yang bersih dan nyaman, dan kami sangat menyesal karena hal tersebut tidak Anda rasakan. Tindakan penyemprotan pengharum ruangan tentu bukan solusi yang ideal, terlebih apabila justru menimbulkan rasa sesak. Untuk hal ini, kami memohon maaf atas penanganan yang kurang tepat. Terkait aktivitas merokok di area depan lobby, kami juga memohon maaf atas ketidaknyamanan yang ditimbulkan. Kami akan memperketat pengawasan area merokok yang telah ditentukan agar kenyamanan seluruh tamu tetap terjaga. Masukan Anda telah kami sampaikan kepada tim Housekeeping dan Engineering untuk dilakukan evaluasi menyeluruh, termasuk deep cleaning, pengecekan sistem ventilasi, serta langkah pencegahan agar kejadian serupa tidak terulang kembali. Sekali lagi kami mohon maaf atas pengalaman yang kurang berkenan ini. Kami berharap tetap diberikan kesempatan untuk dapat menyambut Anda kembali dengan pengalaman menginap yang jauh lebih baik. Hormat kami, Ika Florentina General Manager

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 198 ulasan 6.3/10 Lokasi
  • 605 ulasan 8/10 Kamar
  • 909 ulasan 9.3/10 Pelayanan
  • 9 ulasan 7.1/10 Internet
  • 451 ulasan 8.7/10 Makanan
  • 380 ulasan 8.2/10 Kebersihan
  • 259 ulasan 8.5/10 Sarapan
  • 5 ulasan 0/10 Kolam

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