ibis Brisbane Airport Hotel 3 stars

Toni was absolutely fabulous. Restaurant menu very good.

Staff were very helpful and friendly. Rooms clean & tidy. Conveniently located just a short walk to & from airport.

Happy with stay and kitchen

Fantastic exceeded my expectations. My flight was delayed and I didn’t arrive until about 9.25. I was worried the restaurant would be closed. The receptionist advised they would stay open I took a lovely chicken noodle stir fry and wine to my room. It was the best. I booked a buffet breaky but in hindsight I should have chosen off menu as the buffet was very limited no fruit yoghurt juice etc paid for a coffee ( great coffee)

Did have charges on account that did not relate to myself. Questionable high costs for parking.

A very pleasant stay , from the FOH to the other staff I passed during my stay. Although having arrived on a late flight out if Tasmania , keeping the kitchen open a bit longer would have been useful.

Quick check in procedure, rooms are fine, restaurant very decent, proximity to airport top, it's all good. Only issue: finding the entrance to the hotel (by car) was a bit of a thing

Very good

We had great service with excellent staff both at the front desk and the restaurant.

Check in was easy and pleasant, staff knowledgeable, room good and bar and restaurant great. Great place for an overnight stop over

Clean rooms, friendly staff

Very friendly staff every time I stay and really clean rooms

Room was clean and tidy, check in people are very professional. My biggest complaint is that the restaurant experience is poor - I have stayed there 3 times now and every time the queue to order at the restaurant is at least 10 minutes. I have been in the queue with elderly people and its just not good enough, making them stand for 15 minuites waiting to order is just unacceptable. There must be a better way to take everyone's order. There are always plenty of empty tables, not sure why the ordering process is so slow. There are also usually staff standing around waiting for meals to run them to the tables, why cant these staff take orders as well? The restaurant food is good quality and its prepared quickly once your order is taken, just the front end needs a rethink.

The food in the restaurant was lovely and restaurant service very friendly. To be honest I don't expect anything too exciting from an airport hotel restaurant because they have to cater to such diverse tastes but in this case the food was well-prepared and the staff seemed to take great pride in an excellent product. Well done.

I had a one night stay at Ibis Brisbane Airport with my family. Professional reception and well prepared staff that made you feel that you were expected. Everything about the room etc. was ready when we checked in. Polite staff and high service.