Premier Village Danang Resort - Managed by Accor

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Premier Village Danang Resort - Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.4/5 228 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • "Ultra-modern villas equipped with a large private pool "

  • "Indulge in our unique drink experience with MyGlass package "

  • Pamper your kids everyday with MyKids package

  • "In-Villa BBQ dinning is an experience not to be missed. "

  • "Situated on the picturesque My An Beach "

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Premier Village Danang Resort - Managed by Accor

99 Vo Nguyen Giap Street, Ngu Hanh Son District
550000 DANANG
Vietnam

Telephone +84 236 3919 999

Fax +84 236 3919 998

Contact email

  • By plane

    DANANG AIRPORT At 7km / 4 miles - Shuttle free

GPS:16.043611, 108.249722

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Premier Village Danang Resort Managed by AccorHotels houses 111 exclusive villas that are equipped with family-centred, state-of-the-art facilities and amenities such as a private plunge pool, a secluded garden, and a fully-furnished kitchen.

Our guest reviews

Our guest reviews for
Premier Village Danang Resort - Managed by Accor

100% genuine reviews from our guests

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ALL Rating  4.4/5  228 reviews

TripAdvisor Rating  5.0/5  2,392 reviews

Excellent Personal Service

Customer review rating 4.5/5

Kenny Families - Confirmed reviews ALL

Stayed in a Ocean Access villa. Vivian was the personal assistant to the villa and she more than met my expectations. We had young kids and she did her best to arrange for every possible trip usually at the last minute. She even went out of her way on her personal time to help order Ban Minh takeout for us. Highly recommend the place. I would have preferred to have alcoholic welcome drinks. I was just not happy with the booking experience. After booking I was told that I did not need to make any further payment. This wears clearly stated in the app. However, on arrival I was then told that I needed to make payment there. This should have been made known clearly especially if guests need to plan their budgets and finances.

Xin chào Mr. Kenny, Thank you for taking the time and sharing your experience regarding Premier Village Danang. We are delighted to know that you had a good time at the resort and received personalized attentions from our heartist- Ms. Vivian. Your good comment on customer service is certainly something we are taking care for. I will make sure to share your compliment with Vivian and the rest of the team. Besides, I am extremely sorry for the inconvenience you had experience during check in time. Your feedback had been shared to all the relevant departments for improving and preventing future occurrence. Apart from that, we are thrilled your stay with us was enjoyable. We hope the positive memories energize you in your daily life and looking forward to welcoming you back. With premier regards Ms. Danh/Dani- Guest Experience manager

Excellent stay

Customer review rating 5.0/5

Hannah Families - Confirmed reviews ALL

Pleasant and supportive staff. Very nice facilities.

Xin chào Ms. Hannah, Thank you for taking the time and sharing your experience regarding Premier Village Danang. It was a pleasure to have you as a guest and we are pleased to know that you enjoyed your stay with us. Especially, the good comment on customer service is certainly something we are taking care for. We hope the positive memories energize you in your daily life and looking forward to welcoming you back. With Premier regards Ms. Danh/Dani- Guest Experience manager

Well located

Customer review rating 4.5/5

Thanhtam V. Families - Confirmed reviews ALL

I booked 3 villas almost a month before my vacation but when I checked in I had to wait almost 1 hour. I think the hotel has a schedule of check-in and check-out of guests, the arrangement of rooms for guests should be completed before guests arrive. I hope next time I won't have to wait so long.

Xin chào Ms. Thanh Tam, Thank you for taking the time and sharing your experience regarding Premier Village Danang. It was a pleasure to have you as a guest and we are pleased to know that you enjoyed your stay with us. We also really appreciate your compliment on our staff- especially Ms. Trà Giang. Besides, I am extremely sorry for the inconvenience you had experience during check in time. Your feedback had been shared to all the relevant departments for improving and preventing future occurrence. Apart from that, we are thrilled your stay with us was enjoyable. We hope to have a chance to welcome you again and wish you all the best. With premier regards Ms. Danh/Dani- Guest experience manager

Excellent

Customer review rating 5.0/5

Thao K. Families - Confirmed reviews ALL

Best choice for family with children

Xin chào Ms. Thao, Thank you for your kind words. It is always a pleasure to read positive comments such as yours. We are delighted to see that you enjoyed your time with us. We hope you will take the time to come and visit us again soon. With premier regards Ms. Danh/Dani- Guest experience manager

Absolutely perfect

Customer review rating 5.0/5

Ngoc P. Families - Confirmed reviews ALL

Our family had a wonderful trip & stay in Premier village Danang. The staffs were so friendly and professional. The resort was so green, fresh & clean. Spacious infinity pool with beach view. It was more than perfect

Xin chào Ngoc P., Thank you for your kind words. It is always a pleasure to read positive comments such as yours. We are delighted to see that you enjoyed your time with us. Your compliments about our customer services and landscape certainly will motivate us to continue like this. We hope you will take the time to come and visit us again soon With premier regards Ms. Danh/Dani- Guest experience manager

Well located, perfect landscape, professional services/staff

Customer review rating 5.0/5

V. Q. T. Families - Confirmed reviews ALL

Villa#216, 24-27/Apr/22 Pros: - Location - Professional services - Beautiful garden & pool Cons: - Reception is currently under maintenance/renovation, the temporary reception is not comfortable enough - Curtain does not work (it is not sunblock curtain), as the room is full of sunlight in the afternoon (12pm - 4pm) (1st floor bedroom) - Fitness: Aircon in the dumbbell (highest floor) did not work - Bathroom/bathtub (master bedroom): The switching tap (from bathtub to shower) did not work. - Restaurant: I expect the it should have more food types (compare to its neighbor Pullman 101 Vo Nguyen Giap).

Xin chào Mr. V. Quang T., Thank you for taking time to share your experience regarding Premier Village Danang Resort. It was a pleasure to have you as a guest and we are grateful to know that you had a pleasant stay. Your positive comments, particularly about our team (receptionist, bellman, gym attendant) certainly will motivate us to continue like this. Besides, we are extremely sorry for the inconveniences you experienced during stay. Your feedback had been shared to all the relevant departments for improving and preventing future occurrence. Apart from that, we are thrilled your stay with us was enjoyable and that you loved our services. We hope to have a chance to welcome you again and wish you all the best. With premier regards Ms. Danh/Dani- Guest experience manager

Perfect location, professional staff, Beautiful landscape

TripAdvisor rating 5.0/5

thanhfvq TripAdvisor review

The resort located at a perfect location where I could easily access the beach, nearby restaurants, marts, etc. Team professionalism as per my family perception. Beautiful landscape with nice tree, flower, etc. Pool is nice with functional life-jacket. Still: curtain need to be checked to make sure it can be a sunblock plus aircon in fitness. Also I expect more food types in the restaurant (breakfast).

Xin chào thanhfvq! Thank you for taking the time to leave a kind review. We are delighted to hear that you enjoyed your time with us and liked the resort location as well as the greenery. Especially, the good comment on customer service is certainly something we are taking care for. Moreover, we appreciate your contribute feedback on curtain and breakfast buffet. We always strive for perfection so your comment has been noted and will be discussed with management team for improvement. We wish you all the best and we looking forward to having you back with us soon. With premier regards Ms. Danh/Dani- Guest experience manager

Good stay

Customer review rating 4.0/5

Ha N. Friends - Confirmed reviews ALL

I have a good stay with premier.

Xin chào Ha N., Thank you for taking the time and sharing your experience regarding Premier Village Danang Resort. We are delighted to know that you enjoyed your stay with us. We assure you that we will continue this way to create lasting memories for all our guests. Besides, your comment on breakfast juices has been shared with the management teams for improvement. We hope the positive memories energize you in your daily life With premier regards Ms. Danh/Dani- Guest experience manager

Well located

Customer review rating 4.5/5

Thi T. M. P. Families - Confirmed reviews ALL

Very comfortable.

Xin chào Phạm Thị Trà My, Thank you for your compliments. We are delighted to know that you enjoyed your stay with us. We assure you that we will continue this way to create lasting memories for all our guests. Please allow us to invite you to come back – we always take especially care of returning guest With premier regards Ms. Danh/Dani- Guest experience manager

Good stay as always

Customer review rating 4.0/5

Lang N. Friends - Confirmed reviews ALL

Staying at Premier Villages DN always very pleasant.

Xin chào Lang N., Thank you for taking time to share your experience at Premier Village Danang Resort. It was a pleasure to have you as a guest. We are delighted to know that you had pleasant stay with us. Besides, we are extremely sorry for the inconveniences you experienced with TV and speaker in room. Please rest assured that your comments have been shared to management teams for serious action. One gain, Thank you for having taken the time to let us know and giving us the opportunity to improve our guests’ experience. We wish you all the best and looking forward to welcoming you back in not distant future With premier regards Ms. Danh/Dani- Guest Experience manager

Enjoyable experience

Customer review rating 4.5/5

Trang Families - Confirmed reviews ALL

The resort is very well located as it’s near the city and airport. The staff are very friendly and helpful. The beach is beautiful. We had a wonderful stay at the resort.

Xin chào! Dear valued guest N. Thu Trang, Thank you for taking time and sharing your compliments. It was a pleasure to have you as a guest. We are happy to hear that you had wonderful stay at the resort and enjoyed the beautiful beach. The good comment on customer service is certainly something we are taking care for. Your satisfaction is always the resort topmost priority. We wish you all the best and looking forward to welcoming you back in not distant future. With premier regards,

Well located, Good stay, Best Service

Customer review rating 5.0/5

N. T. T. Friends - Confirmed reviews ALL

Great place to stay, good service quality, polite and attentive staff attitude

Xin chào! Dear valued guest N. Thanh T., Thank you for taking time and sharing your compliments. It was a pleasure to have you as a guest. We truly appreciate the highlight of our customer service and this is certainly something we are taking care for. I will make sure to share your comments with our team. They will be happy to know that you enjoyed the services. We hope the positive memories energize you in your daily life and looking forward to welcoming you back. With premier regards Ms. Danh/Dani- Guest experience manager

Good place

Customer review rating 4.0/5

Nguyễn T. C. Families - Confirmed reviews ALL

Booked 3 villas for a big groups of families. Staff are friendly and very helpful, can support all my requirement. Ms Giang was well organised and kindly setup a birthday decoration at very last minute. Extremely happy with staff. Rooms are in great condition, facilities are brilliant, however pools should located on the back instead of front, very tiny garden. Food was ok.

Xin chào! Dear valued guest Nguyễn Thành C., Thank you for taking time to share your experience at Premier Village Danang Resort. We are delighted to know that you enjoyed the services and received attentions from our heartist- Ms. Giang. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate the comment on the breakfast service and surely the management team will be well-informed for improvement. We wish you all the best and looking forward to welcoming you again in not distant future. With Premier Regards Ms. Danh/Dani- Guest Experience manager

Friendly staff

Customer review rating 4.0/5

Hop.t Families - Confirmed reviews ALL

Everything is good except the Food variety in the Restaurand. If we have stayed longer we’ll hardly have any different choice to order.

Xin chào Mr. Hop.T, Thank you for choosing Premier Village Danang Resort with your recent stay. We were glad to see you after the tough time due to the global COVID-19 pandemic. Your safety and comfort are our topmost priorities. We are regretful to learn that our breakfast’s breads did not meet your expectations fully and was not up to our usual standards. However, please rest assured that we always strive to provide our guests with the variety of fresh and high-grade food and beverages every day. We will surely take the proper action in order to ensure that we provide you with a better level of service next time you visit us. We are taking your feedback as constructive opinions for us to have better insights into our guest experience to continuously improve, and are able to provide recognition to our dedicated team who exceeded your expectations. Besides, we are heartened to know that the other categories of our service were good in general. We do hope you will give us another opportunity to restore your confidence in the resort when you visit us again. Wishing you and your family safety and good health. With premier regards, The Management Team

Attentive caring services

TripAdvisor rating 5.0/5

Cherry L Families - TripAdvisor review

House big and clean. Keep connection caring via WhatsApp before arrival till returned to my home town. Provide trip planning suggestions. Warm remind on our tight check out time to international airport. their attentive caring service is highly appreciated.

Xin chào Mr. /Ms. Cherry L, Thank you for your positive feedback. We are happy to learn that you were satisfied with your experience at Premier Village Danang Resort managed by AccorHotels. We all look forward to seeing you again soon. With premier regards, Jasmine Guest Experience Manager

Stay in danang

TripAdvisor rating 5.0/5

hmjn Families - TripAdvisor review

Very good and personalize service .Helen , the cro attend to me all the way and I ask for a birthday cake for a 10yo girl when I check in. She go all out to help me find a cake foc. The cake is so delicious and made the birthday girl so happy . All the bell boy there is excellent too .As it is a villa so you need to ride on Buggy in and out of the premise. The bell boy is always very prompt whenever I called for one. Overall, very good experience and will definitely recommend this hotel .I will definitely come back.

Xin chào Mr. /Ms. hmjn We very much appreciate your comments regarding your stay at the Premier Village Danang Resort - Managed by AccorHotels. We are delighted to read that you had an excellent stay and enjoyed your visit at our resort. It is always encouraging to learn that guests are satisfied with our service (particularly from Helen and bell boys) as it is what we strive for every day. Thank you for your kind feedback, and we are looking forward to seeing you again soon for another memorable journey with us. With premier regards, Jasmine Guest Experience Manager

Nice resort and nice staffs

TripAdvisor rating 5.0/5

fionlau106 Friends getaway - TripAdvisor review

We had a wonderful and well assisted during our stay at this hotel. Helen, who is our personal assistant during our stay, she is very friendly and responsible. All staffs are helpful and nice, including chef and staffs serving us on BBQ night in our Villa. Anyway, I will definitely recommend this resort to my friends.

Xin chào Mr. /Ms. fionlau106 Thank you for your positive feedback. We are happy to learn that you were satisfied with your experience at our resort and appreciated our dedicated staff service (particularly Helen). We all look forward to seeing you again soon. With premier regards, Jasmine Guest Experience Manager

Excellent Host, Anna

TripAdvisor rating 5.0/5

Germantrip2018 Families - TripAdvisor review

Thanks Anna for the arrangement and makes our holiday become an unforgettable one, especially for my wife's surprise birthday decoration. The poolside BBQ is worth to try. Thanks Hai and Bao's excellent service and cook so well. People are very friendly too. We got upgrage from the breah access to ocean view Villa. However, the our Villa is a bit dated.

Xin chào Mr. Germantrip2018, Thank you for your kind words and I am very happy to hear that you had a unforgettable stay here with us and enjoyed the unique atmosphere along with excellent service from our dedicated Premier Village Danang heartists: Anna, Hai and Bao. We look forward to seeing you again soon. With premier regards, Jasmine Guest Experience Manager

Thank you 'happy'

TripAdvisor rating 5.0/5

Daydream65362163578 Families - TripAdvisor review

Facilities were very good and manager was in each room and was very convenient. It was convenient to talk to manager with katok. Thank you Happy Manager. The restaurant in the hotel is open for business hours and needs time confirmation.

Xin chào Mr./Ms. Daydream65362163578, Thank you for letting us know how much you enjoyed your stay with us, we are especially pleased that you felt well-looked after by Happy - the villa assistant. I will pass your compliments to her and the whole team. We look forward to having you with us again in the near future. With premier regards, Jasmine Guest Experience Manager

Excellent

TripAdvisor rating 5.0/5

Navigator37322268482 Families - TripAdvisor review

Very nice and clean resort. Close to the beach. Good servicing and the assistant Ms. Heidi was very helpful, she responded very prompt even for our ad-hoc request. The massage is excellent and highly recommended!

Xin chào Mr./Ms. Navigator37322268482, It's our pleasure to receive a possitive feedback. Thank you for the kind words to Heidi - the villa assistant and us all. We are looking forward to seeing you again soon. With premie regards, Jasmine Guest Experience Manager

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