Premier Village Danang Resort - Managed by Accor 5 stars

We had 2 persons and chose to stay at Premier Village DN at a "strange" time when the ocean was quite billowy and the weather was somewhat chill because we knew it would not be as crowded as other places such as Phu Quoc, Vung Tau, etc. Before one day of my arrival, a lady named Nhi (a receptionist) called me and asked for arrival information and told me she would try to let us check in early (even though I thought this is apparent because there would not be many guests in this season, I still much appreciated this; she also assisted me during my stay. The staffs were super friendly and welcoming; the buggy cars are timely and the drivers were willing to help with anything. We weren't able to use the pool or go to the beach due to the weather but the overall service is top-notch. Some minus points: - Breakfast does not have many kinds of food (maybe at this time of the year?) - When we arrived and checked in one male staff told me I had to wait until 3 pm to check in. When I told him Ms. Nhi already told me she would try to let me check in early, he said let he check back. Finally we could check in early and that means there was not enough communication between the staffs. Highly recommend this resort for families, groups of friends.

the villa is so nice, the BBQ in villa is severed very well. We have enjoyed the time here. If the food in breakfast is more delicious, the more enjoyable the customer will be.

Hope you overcome these difficulties and get well soon.

Good location. I spent my stay in a high peak period and the service is not up to expected level. Room and furniture is a bit old.

The resort is perfectly located, very closed to many eateries and convenience stores where you can stock up for your long stay. Nice beach (a bit crowded though since it's right next to the public beaches). Landscape is nice with tall trees. The villas are ok, not too impressive, in fact, a smaller in size, for living room/dining areas, and so-so decorated, compared to the other resorts of the same rate nearby (like Vinpearl, Furama, Pullman, Hyatt). Breakfast is bland, nothing special. Room service food is better, but comes in very small portion. Nice and friendly staff. Buggy carts may take very long time to come. Overall, I don't think I will stay here again next time I come to Danang.

House big and clean. Keep connection caring via WhatsApp before arrival till returned to my home town. Provide trip planning suggestions. Warm remind on our tight check out time to international airport. their attentive caring service is highly appreciated.

Very good and personalize service .Helen , the cro attend to me all the way and I ask for a birthday cake for a 10yo girl when I check in. She go all out to help me find a cake foc. The cake is so delicious and made the birthday girl so happy . All the bell boy there is excellent too .As it is a villa so you need to ride on Buggy in and out of the premise. The bell boy is always very prompt whenever I called for one. Overall, very good experience and will definitely recommend this hotel .I will definitely come back.

We had a wonderful and well assisted during our stay at this hotel. Helen, who is our personal assistant during our stay, she is very friendly and responsible. All staffs are helpful and nice, including chef and staffs serving us on BBQ night in our Villa. Anyway, I will definitely recommend this resort to my friends.

Thanks Anna for the arrangement and makes our holiday become an unforgettable one, especially for my wife's surprise birthday decoration. The poolside BBQ is worth to try. Thanks Hai and Bao's excellent service and cook so well. People are very friendly too. We got upgrage from the breah access to ocean view Villa. However, the our Villa is a bit dated.

Facilities were very good and manager was in each room and was very convenient. It was convenient to talk to manager with katok. Thank you Happy Manager. The restaurant in the hotel is open for business hours and needs time confirmation.

Very nice and clean resort. Close to the beach. Good servicing and the assistant Ms. Heidi was very helpful, she responded very prompt even for our ad-hoc request. The massage is excellent and highly recommended!

We stayed at the Danang Premier Resort and were amazed at how far the staff would go to make the trip relaxing and memorable. Ms Minh looked after us and went above and beyond. The breakfast was amazing with the largest selection I have ever seen. Highly recommended.

Pros Great family stay. Villas are very nice. Close to city centre and not too far from Hoi An. Cons Mattresses were hard but felt like old hard Only one restaurant in the evening and limited veggie choice Price on the high end compared to Koh Samui, Phuket and Bali

We were a group of seven person. Ms Hang was our host and she was wonderful. She arrenged us anything we wanted. Breakfast, pool and the beach were wonderful. The garden was beautiful. We can recommend this hotel.

We had a good stay overall at this resort. We didn’t have any complaints and did not come into any contact with staff that much except for the concierge that drove the cart for us every now and then. The villas were beautifully appointed. The only gripe we had was on check out. It was a long checkout due to staff having to check the utensils in the Villas. We made a mistake of not checking the list on check in. So when we checked out, we noticed that items were missing and we told the staff. A large pot was missing and I assure you that we would not steal a pot! We found a lot of inconsistencies on this list, eg. we had a list that had 8 plates but in actual we had 11 plates. Maybe housekeeping should do a better job of filling out the utensils list. Inconsistencies on the list cause the check out treating the guests like they are thieves. So check your utensils list with the staff that brings you to the villa to avoid this on check out.