ibis Jeddah City Center

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ibis Jeddah City Center

Customer review rating (ALL Rating) 4.3/5 762 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Located in the central business district in Jeddah

  • Minutes away from Tahlia Street, Shopping, Historic Places

  • Surrounded by Business Hubs

  • Fully equipped GYM & outdoor swimming pool

  • Free High-speed Wi-Fi throughout the hotel

Hotel location

ibis Jeddah City Center

P O Box 43356, Madinah Branch Road, Al Andalus
23326 JEDDAH
Saudi Arabia

  • By plane

    KING ABDULAZIZ INT At 20km / 12.43 miles

  • By train

    AL HARAMIN RAILWAY STATION At 12km / 7.46 miles

GPS:21.552862, 39.173867

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Equipped with the new "Sweet Bed by ibis" bedding, the practical and inviting ibis room boasts all the features you want most: a bed, desk, Internet, TV with all the main channels and a bathroom.

Our guest reviews

Our guest reviews for
ibis Jeddah City Center

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  762 reviews

TripAdvisor Rating  4.0/5  81 reviews

Certificate of excellence 2022

Excellent

Customer review rating 5.0/5

Abdullah Business - Confirmed reviews ALL

everything was perfectly done

Well located

Customer review rating 5.0/5

Aymen H. Friends - Confirmed reviews ALL

well located at the center of jeddah. Good hotel and comfortable beds.

Ibis Malik Rd Jeddah

Customer review rating 5.0/5

Melanie C. Families - Confirmed reviews ALL

You’re hotel was so good as of many times we’ve check in. Still the cleanliness stay and the WiFi it was so soooo good unlike the other hotel their wifi is poor. That’s why our children love to stay on your hotel their not feel bored. The cr is so clean and the water is good . Over all I’ll rate is more than 10. And of course the staff are really nice especially Ahmed who are accomadate us and give us change to be a member that’s why we got a big discount

The hotel delivered a very good service as expected

Customer review rating 3.5/5

Ali T. Solo - Confirmed reviews ALL

Im a regular customer to Ibis hotels, the one im Jeddah Malik road is one of the best I have ever viaited. Welcoming receiption staff and excellent house keepimg. Only area of improvement is in room dining/room service as they sometime do not answer phone for extended period of times.

Customer review rating 3.0/5

Omar K. Families - Confirmed reviews ALL

If the area is bigger, it is better.

Great Location

Customer review rating 4.0/5

Nad Families - Confirmed reviews ALL

The location of this hotel made our trip. It’s clean and bad good standard. Friendly staff.

As expected

Customer review rating 4.0/5

Abba U. Friends - Confirmed reviews ALL

What to expect for a budget 3 star hotel.

Great Hotel

Customer review rating 5.0/5

Hamdi Families - Confirmed reviews ALL

Very competent and professional staff. Front desk was superb! Especially the girl

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Room was comfy, reception was elegantly helpful, I tried the restaurant for one Iftar meal and my impression however was not quite the same

nice place, with good location, but very bad room service

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

stayed there for 9 days, but the room got cleaned only 5 days, and I had to call the reception every day to complain, but with no luck, room for 2 people, I had to ask for 2nd tower every single day, because in the system it shows the room for one person

Bad stay

Customer review rating 0.5/5

Alamry R. Families - Confirmed reviews ALL

Very bad experience

Well located, very clean

Customer review rating 4.5/5

Omar B. H. Solo - Confirmed reviews ALL

Good stay

Good stay

Customer review rating 4.0/5

Ayman I. Solo - Confirmed reviews ALL

It was perfect as usual However. I forgot something in the room and tried to call the hotel by phone over 30 times and no one is picking up the phone to answer me Was very strange

Very good location. Clean Room. Nice Customer Service

Customer review rating 5.0/5

Farid Solo - Confirmed reviews ALL

I had a most comfortable weekend stay in Ibis. From Check-in to Check-out it was a most joyous experience.

Dear Farid, We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Sondos Albosta Assistant Learning & Development Manager & Quality

Stay was good but Break Fast was really bad

Customer review rating 3.0/5

Amish C. Business - Confirmed reviews ALL

I know its Ramadan month but Break Fast offered was in room and it was really bad. No bread was served and no butter. first confusion that i have paid or not paid. not good Experience first time at IBIS.

Dear Amish, Thank you for taking the time to tell us about your experience at the ibis Jeddah City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that ibis will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Warmest Regards, Sondos Albosta Assistant Learning & Development Manager & Quality

beautiful hote

TripAdvisor rating 5.0/5

GrandTour438794 Business - TripAdvisor review

Friendly staff. Clean hotel. Beautiful atmosphere inside and outside around that part of the cityThe environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Warmest Regards, Sondos Albosta Assistant Learning & Development Manager & Quality

The Disappointment

TripAdvisor rating 3.0/5

ShahaadahD TripAdvisor review

Overall the hotel is in a good location, cute in appearance and clean. the breakfast is crappy though. When I requested help with my luggage no one came. This happened my last visit there as well. I walk with a cane and it was painful and difficult to manage luggage alone. This affects my decision to stay there again and it affect the rating!

Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success We have taken good note of your comments and are truly sorry you did not feel attended enough in these two occasions, we work daily to provide the best possible service, and we do agree that you should not have had to carry your luggage alone. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that ibis will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Warmest Regards, Sondos Albosta Assistant Learning & Development Manager & Quality

Excellent stay

TripAdvisor rating 5.0/5

Nshamsan TripAdvisor review

It is my pleasure to have an excellent stay in ibis jeddah city center hotel I was so happy everything Including service clean lens value location sleep quality and rooms I was hoping to have special Offer for Accor members

Dear Nshamsan, Thank you so much for taking the time to write your honest review in relation to your recent stay. We are glad to see that you are one of our regular guests and we thank you for your loyalty! Looking forward to welcoming you back again! Warmest Regards, Sondos Albosta Assistant Learning & Development Manager & Quality

Comfortable stay

TripAdvisor rating 4.0/5

evnasser Business - TripAdvisor review

room was nice even though small . There was a foul smell coming from toilet if we switch off AC. getting into the hotel and going out is quite trouble some due to road construction . Breakfast was OK but can definitely be improved

Business stay

TripAdvisor rating 4.0/5

aelkhoury Business - TripAdvisor review

it was a great stay with very clean rooms on daily basis, nice food and services from reception to all the friendly proffessional staff. Something imporatnt is to be noted that not all Ibis Hotels are having the same services in different cities of the same country

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