客户意见评级 (ALL 评级) 4.5/5 8,987 评论
客房配有 Freeview 电视频道和无线上网服务
距离希思罗机场 30 分钟车程
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
5 Olympic Way
HA9 0NP 伦敦
从 办理登记入住手续 - 从 办理退房手续
Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.
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Y. 商务住宿 - 17/11/2021 所有已确认评论
Another great stay at the Novotel Wembley
delighted60 13/11/2021 经 TripAdvisor 认证的评论
Hotel very clean and Covid procedures aware. The two female reception staff on arrival were excellent and took care in allocating me a room. Attentive reception staff on checking out. Great breakfast choice and prompt service, room was warm, sunny and spotlessly clean. Felt safe and well looked after and will definitely stay here again. Only minus point were the lifts - one was broken and has been so for some time I was told, the other always goes to Floor 8 before coming back down to lower floors. A bit annoying and inconvenient at busy times. I'll be back!!
Birthday present for fiancée
petercd2020 07/11/2021 经 TripAdvisor 认证的评论
Room was cleaned on arrival, then for the 3 nights we stayed. It wasn’t cleaned or refreshed after multiple asks. Had to get new towels from afternoon cleaner on return and mentioned it hadn’t been cleaned. Second night nothing changed even the third morning when we returned the same towels from previous two days Stayed here before and had excellent experience
jawed350 03/11/2021 经 TripAdvisor 认证的评论
We loved our stay here - excellent location, room was just perfect. Sarah at reception was amazing. Went out of her way to help us with our queries. I’d definitely stay there again. Right opposite box park with amazing choices of food and drinks.
So expensive for what you get
craigelliott8 27/10/2021 经 TripAdvisor 认证的评论
Stayed in a family suite. The room itself was lovely and spacious and very clean. However the sofa bed located in the living space gave us no sleep at all. We were kept awake by the sound of a generator that set off every 30 minutes and was so loud. Also woken by staff members laughing down the corridors at 5.15am. Breakfast was so busy and not really any social distance in place. We sat down at 9am and found all the bacon, sausage, beans had all gone. We had a 20 minute wait with two hungry children for then to re stock the food. We paid £170 for a one night stay, I would suggest £90 would have been more reasonable. Very disappointed.
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