伦敦西部诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 2,096 评论

保证最优惠房价
伦敦西部诺富特酒店 - Image 1
伦敦西部诺富特酒店 - Image 2
伦敦西部诺富特酒店 - Image 3
伦敦西部诺富特酒店 - Image 4
1 Shortlands, Hammersmith, W6 8DR 伦敦, 英国

描述

酒店其他优惠

  • 33 个会议区，满足您的所有会务需求

  • 所有客房均有免费无线连接

  • 设施齐备的健身中心

  • 从哈默史密斯地铁站步行 3 分钟即可到达

  • 乘坐地铁短途可达哈罗斯和海德公园

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

伦敦西部诺富特酒店

1 Shortlands, Hammersmith
W6 8DR 伦敦
英国

GPS:51.492115, -0.219759

电话
传真 +44 20 8741 2120

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  2,096 评论

TripAdvisor 评级  3.8/5  5,614 评论

A great time in London

Tripadvisor 评级 5.0/5

amirkD257SU 经 TripAdvisor 认证的评论

Alex was spectacular He helped manage my visit and it was a great experience for me The hotel was clean and the location was good All members of staff are welcoming and respectful The food was very fresh and delicious The service was excellent

Dear Su, Thank you very much for your kind review. We are truly delighted that your stay at Novotel London West was a memorable one, with our team's dedicated service contributing to a wonderful experience. Our staff takes great pride in offering a warm and welcoming atmosphere, ensuring that our guests feel respected and taken care of throughout their stay. We are pleased to hear that Alex's attentive assistance added to the enjoyment of your visit. It's also rewarding to know that the cleanliness of our hotel met your expectations, and that the proximity to local attractions like Hammersmith Apollo and Westfield London enhanced the convenience of your stay. Moreover, we are thrilled that the culinary offerings at our Artisan Grill and Aroma Restaurant left a lasting impression with their freshness and flavor. It would be a pleasure to welcome you back. Best wishes, Anastasios Agiannitis, Guest Relations Manager

Pleasant stay

Tripadvisor 评级 5.0/5

Chrisd2k 经 TripAdvisor 认证的评论

Had a great stay, staff always helpful, Alex always looks after us. The rooms clean and the hotel is in a great location. Easy access to the bus and train station. The breakfast is I well covered spread food is nice and at a reasonable price for what you get.

Dear Chris, Thank you very much for this kind review of your recent stay. We truly appreciate the kind words regarding your recent stay at our hotel. We are delighted that you enjoyed the attentiveness of our staff, including Alex, and found our rooms to be immaculately maintained. Our central location, just a short stroll away from the Hammersmith Apollo and the convenience of nearby transport links, is one of the many facets we pride ourselves on. It is great to hear that our breakfast offerings hit the mark, providing a delicious start to the day at a value that resonates with our guests. We look forward to seeing you again soon. Best regards, Jessie Allka, Guest Relations Executive

Won’t go back

Tripadvisor 评级 1.0/5

Portia G 经 TripAdvisor 认证的评论

Would not stay here again. Staff are not helpful or even polite, all look miserable and fed up. Rooms are dull and old. Tv needs updating so do the toilets. Bed was like sleeping on a concrete slab. Parking was £54 for 2 days which I think is absolutely disgusting. Smoke alarms were going off intermittently! 2 waters left in the room even though was booked for 2 nights & 2 people. Nothing was replenished (coffee). Extremely overpriced for what it is. I recommend getting an air b&b for half the price, I’m sure it will be cleaner & more modern.

Poor and disappointing

Tripadvisor 评级 2.0/5

kayle79 经 TripAdvisor 认证的评论

This hotel is pretty sub standard. We had paid for early check, yet it wasn't on there system so no room ready. When did get in the second bed wasn't made up. Two hours later and still not done after the fourth time asking. Rooms are very basic with chip paper on the walls and artex on the ceilings. The carpet was dirty and heavily marked and the sofa bed has cigerette burns. We also asked at reception if we could have a room that wasn't pet friendly due to pet allergies, to he told all rooms allow dogs so nothing they can. If you like a decent hotel with a few nice things, give this place a miss. The reception and bar areas are quite nice bit as soon as you go to the rooms it's very disappointing. If there was availability anywhere else nearby we would leave. I definitely don't recommend and won't be back.

Dear Guest, Thank you for taking the time to provide this feedback. We are delighted that you found our reception and bar areas to your liking, highlighting the effort we put into maintaining a welcoming atmosphere in our common spaces. However, we are truly sorry to hear about the issues you faced with the early check-in and the readiness of your room. We understand how important a smooth and efficient check-in process is for our guests, and we regret any inconvenience caused. We strive to offer well-appointed and well-maintained accommodations, and we’re sorry to hear that your experience did not reflect this. Regarding our pet-friendly policy, we aim to accommodate all our guests' needs, including those traveling with pets. We are sorry that this aspect did not meet your personal preferences, and we will take your feedback into consideration as we continuously seek to improve our guest experience. If you would like to discuss further regarding your recent experience at our hotel, please feel free to contact us directly on H0737@accor.com We look forward to the opportunity to welcome you again. Best regards, Jessie Allka, Guest Relations Executive

Great experience!!!

Tripadvisor 评级 5.0/5

Alexis K 家庭住宿 - 经 TripAdvisor 认证的评论

We had a wonderful stay over Easter Holidays! The staff’s passion and attention to detail really stood out - incredibly kind and service is top notch. Beautiful hotel, the food was delicious. The location is also very convenient, connecting everywhere. Will stay here again the next time we are back in London.

Dear Alexis, Thank you very much for this kind review of your recent stay. We are truly grateful for your glowing review and the recognition of our hotel's offerings. We are delighted that you appreciated the commitment and care from our team, the appealing design of our accommodations, and the culinary delights from our Artisan Grill and Aroma Restaurant. It is great that the convenience of our location, close to Hammersmith Apollo and Westfield London, contributed positively to your London journey. Your contentment with the room amenities, such as the air cooling system, minibar, and the Novotel Mattress for a restful sleep, is equally pleasing to hear. We look forward to seeing you again soon. Best regards, Anastasios Agiannitis, Guest Relations Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,228 评论 9.4/10 位置
  • 2,913 评论 6.5/10 房间
  • 3,220 评论 8.5/10 服务
  • 64 评论 6.4/10 上网
  • 1,186 评论 8.5/10 早餐
  • 1,097 评论 6.6/10 清洁度
  • 58 评论 9/10 运动休闲

支持方 Trustyou

我们在附近的其他酒店

我们位于 伦敦 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。