伦敦西部诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 2,709 评论

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伦敦西部诺富特酒店 - Image 1
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1 Shortlands, Hammersmith, W6 8DR 伦敦, 英国

描述

酒店其他优惠

  • 33 个会议区，满足您的所有会务需求

  • 所有客房均有免费无线连接

  • 设施齐备的健身中心

  • 从哈默史密斯地铁站步行 3 分钟即可到达

  • 乘坐地铁短途可达哈罗斯和海德公园

我们的客房

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酒店位置

伦敦西部诺富特酒店

1 Shortlands, Hammersmith
W6 8DR 伦敦
英国

GPS:51.492115, -0.219759

电话
传真 +44 20 8741 2120

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  2,709 评论

TripAdvisor 评级  3.8/5  5,834 评论

Pardon

Tripadvisor 评级 1.0/5

jimhutch 经 TripAdvisor 认证的评论

Communication problems everywhere 🙈 from the minute you step through the door 😡😡😡😡😡 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 Can’t really comment more these days

Cleaners stealing money

Tripadvisor 评级 1.0/5

Sehraj S 经 TripAdvisor 认证的评论

During our stay, multiple members of my family had cash stolen from two separate rooms while we were away. The money was securely left in the rooms and went missing during the same time period, which raises serious concerns about room access and staff oversight. We immediately informed reception, but this situation has caused extreme stress for our family, especially as we are traveling together and rely on that money. The fact that this happened in more than one room makes it even more alarming. This is not something any guest should experience, and it has completely damaged our sense of safety and trust in this accommodation. We expect a full investigation, including a review of key-card access logs, and proper accountability. I strongly advise future guests not to leave valuables in their rooms and to be extremely cautious.

Dear Guest Thank you for taking the time to share your feedback. We are truly sorry to hear about the distress this situation has caused you and your family during your stay, and we completely understand how upsetting and unsettling this must have been, particularly while travelling together. As mentioned, an investigation is currently ongoing. Our team is reviewing the details raised, including the relevant room access information, and we are following our internal procedures to ensure the matter is handled thoroughly and appropriately. We appreciate you bringing this to our attention at the time, and we hope to have the opportunity to restore your confidence in your stay. Kind regards,

Thank you Alex and Iannis for your service

Tripadvisor 评级 5.0/5

taniyakhadri399 经 TripAdvisor 认证的评论

I would like to recommend Alex and Iannis for being gracious to my sister and I considering we travelled all the way from UAE/ Nottingham to stay in London for 4 days. We are being well taken care of. I recommend their professionalism, kindness and helpfulness to continue fostering a positive and welcoming environment that feels safe. Especially considering that we are two girls alone in a big city and traveling alone. We are grateful for their presence to make our experience here smooth.

Fantastic service

Tripadvisor 评级 5.0/5

Adrian E 经 TripAdvisor 认证的评论

I booked the wrong night in error. Alex and Rebecca could not have been more helpful. They were incredible, sorting the situation out, giving me an even better room and a glass of wine while I waited. Both are a real credit to Novotel. Thank you. I highly recommend the hotel.

Could easily be another carbon copy corporate hotel, but the people make the difference.

Tripadvisor 评级 5.0/5

Centurion S 经 TripAdvisor 认证的评论

As London hotels go, the value here is very good. I stay here 30+ times a year. A stand out is Alexandru on the front desk, can't do enough to help you. Very happy.

Dear Guest, We really appreciate your positive review. We are thrilled to hear that your recent stay at Novotel London West met your expectations so well. Our team takes great pride in delivering exceptional service, and it is wonderful to know Alexandru’s efforts stood out during your visit. It’s also great that you found our location convenient and the overall quality of your stay to your liking. We look forward to welcoming you back for your next stay. We hope to welcome you back soon. Best regards, Anastasios Agiannitis, Guest Relations Manager

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其他网络用户评价我们的酒店

  • 2,512 评论 9.4/10 位置
  • 3,253 评论 6.3/10 房间
  • 4,309 评论 8.6/10 服务
  • 67 评论 5.8/10 上网
  • 1,288 评论 5.9/10 清洁度
  • 1,274 评论 8/10 早餐
  • 74 评论 8.5/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。