伦敦西部诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 1,825 评论

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1 Shortlands, Hammersmith, W6 8DR 伦敦, 英国

描述

酒店其他优惠

  • 33 个会议区，满足您的所有会务需求

  • 所有客房均有免费无线连接

  • 设施齐备的健身中心

  • 从哈默史密斯地铁站步行 3 分钟即可到达

  • 乘坐地铁短途可达哈罗斯和海德公园

我们的客房

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酒店位置

伦敦西部诺富特酒店

1 Shortlands, Hammersmith
W6 8DR 伦敦
英国

GPS:51.492115, -0.219759

电话
传真 +44 20 8741 2120

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  1,825 评论

TripAdvisor 评级  4.0/5  5,553 评论

First Trip of family to London

Tripadvisor 评级 4.0/5

Nikolaos V 经 TripAdvisor 认证的评论

Personnel at reception were very helpful. I much appreciate the help given by Miss Amy at reception desk during booking of train tickets to Cambridge and Windsor Castle. All members of my family enjoyed the breakfast served. The speed of cleaning service of the room is slow.

Dear Nikolaos, Thank you for taking the time to share your review. We are delighted that you appreciated the assistance provided by our reception team, especially Miss Amy, and that the breakfast options were a highlight for your family. Our breakfast at Aroma Restaurant is indeed a point of pride, offering a range of choices including Continental, Full English/Irish, Vegetarian, Gluten-free, and American options, all in a buffet style for our guests' enjoyment. However, we regret to hear that the efficiency of our room cleaning service did not meet your expectations. We understand how important a promptly maintained room is to our guests' comfort and satisfaction. Rest assured, we will review our housekeeping schedules to ensure we deliver the swift and thorough service that is expected from us. Finally, we are pleased that you found our staff at the reception to be of great help during your stay. It is our aim to provide not only comfortable and well-appointed rooms with modern amenities such as satellite TV, minibar, and air cooling, but also excellent customer service that enhances our guests' experiences. The positive interactions with our team are what we strive for, and it is rewarding to know we have made a lasting impression. We hope we will have the opportunity to see you again in the future. Best regards, Anastasios Agiannitis, Guest Relations Manager

Awfull -to be avoided-

Tripadvisor 评级 1.0/5

Montserrat F 经 TripAdvisor 认证的评论

Cleaning level Zero- bath was full of hairs,just disgusting. Service at bar and reception Zero, no smile, no customer friendliness nothing whatsoever.. Awfull just awfull, went for business with partners and would not like to be sent there again. Just AVOID AT ALL COSTS

Great stay

Tripadvisor 评级 5.0/5

t1986assosagiannitis 经 TripAdvisor 认证的评论

Very attentive reception, nothing was to big to ask! Good selection for breakfast and we really enjoyed our stay! Will definitely recommend to people visiting London, as it was very well connected close to public transport. Thank you for making our stay something to remember.

Dear Guest, Thank you for this great review. We are thrilled to hear that your stay at Novotel London West was memorable and satisfying. We are delighted that you appreciated the attentiveness of our reception team and the variety of our breakfast offerings. It is great to know that our location's convenience to public transport and proximity to local attractions like Hammersmith Apollo and Westfield London added value to your visit. Your recommendation is highly valued, and we are ecstatic that we could contribute to a positive experience during your time in London. We look forward to welcoming you back soon. Kind regards, Ashleigh Hector, Guest Relations Executive

Great reception

Tripadvisor 评级 5.0/5

need4if 家庭住宿 - 经 TripAdvisor 认证的评论

We love this place. It is becoming our second home as we come back here almost every month. Unfortunately, I am not able to put more reviews for every stay we have. We will be back soon to enjoy another perfect stay in these perfectly clean rooms. Thank you very much, reception team, for the warm welcome

Dear Need, Thank you very much for this kind review of your recent stay. We are truly grateful for your kind words and the recognition of our efforts to provide a welcoming atmosphere. We are delighted that you enjoyed the attentive service from our reception team and the comfort of our impeccably maintained accommodations. It is great to hear that Novotel London West is becoming a place you consider your second home. Our dedicated staff takes great pride in ensuring a warm welcome and a pleasant stay for our valued guests. We look forward to seeing you again soon. Best regards, Anastasios Agiannitis, Guest Relations Manager

Excellent stay

Tripadvisor 评级 5.0/5

Sharon J 经 TripAdvisor 认证的评论

Excellent hotel Great location for Apollo Shruti on reception was so great and professional, she couldn’t help us enough 😊 We had a upgrade to an executive suite, which was lovely There’s also a mini market on site and excellent bar and restaurant

Dear Sharonjp, Thank you very much for your kind review. We are thrilled to hear that your visit to Novotel London West was such a memorable one. We are delighted that you appreciated the professional service provided by Shruti at reception, the complimentary upgrade to one of our spacious executive suites, and the convenience of our on-site mini market. It's also fantastic to know that our Lounge Bar and Artisan Grill added to your positive experience, reflecting our commitment to offering a wide array of drinks and gourmet dishes. Our location, a mere stone's throw from the Hammersmith Apollo and close to the vibrant Westfield London, is indeed something we are very proud of. It would be a pleasure to welcome you back. Best wishes, Anastasios Agiannitis, Guest Relations Manager

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其他网络用户评价我们的酒店

  • 2,084 评论 9.4/10 位置
  • 2,735 评论 6.3/10 房间
  • 2,888 评论 8.2/10 服务
  • 63 评论 6.9/10 上网
  • 1,123 评论 8.4/10 早餐
  • 1,029 评论 6.3/10 清洁度
  • 59 评论 8.9/10 运动休闲
  • 8 评论 6.2/10 游泳池

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