伦敦西部诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 2,089 评论

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描述

酒店其他优惠

  • 33 个会议区,满足您的所有会务需求

  • 所有客房均有免费无线连接

  • 设施齐备的健身中心

  • 从哈默史密斯地铁站步行 3 分钟即可到达

  • 乘坐地铁短途可达哈罗斯和海德公园

我们的客房

预订此酒店

酒店位置

伦敦西部诺富特酒店

1 Shortlands, Hammersmith
W6 8DR 伦敦
英国

GPS:51.492115, -0.219759

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  2,089 评论

TripAdvisor 评级  3.8/5  5,608 评论

Bedrooms too cold. Heating doesn’t work.

Tripadvisor 评级 2.0/5

cliveg997 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Clive, Thank you for taking the time to review your stay. We are pleased that the hotel's location and the car parking facilities continue to meet your travel needs. These conveniences, along with our proximity to Hammersmith Apollo and shopping centres, are often highlighted by our guests as some of the hotel's main assets. However, we are deeply sorry to hear about the issues you faced with room temperature. We understand how important a comfortable environment is for our guests, and we apologize for any discomfort you may have experienced. While our rooms are equipped with air cooling systems and heating, we regret that they did not provide the warmth you expected. We are taking your feedback seriously and will look into the heating concerns in the rooms you mentioned. Nonetheless, we hope that the overall standard of service and amenities, such as our fitness suite and Artisan Grill, will encourage you to consider staying with us again. Your comfort and satisfaction are paramount, and we would welcome the opportunity to restore your confidence in Novotel London West. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Ioannis Tsintilas, Guest Relations Coordinator

A decent place to stay.

Tripadvisor 评级 4.0/5

Dan E 经 TripAdvisor 认证的评论

Dear Guest, Thanks for your review about our hotel. We are delighted that you appreciated the quality of our food offerings, the convenient proximity to charming riverside pubs, our well-equipped conference facilities, and the attentive service provided by our staff. It is great to know that these aspects of your stay contributed to a pleasant visit. We are hoping to welcome you back in the future. All the best. Ioannis Tsintilas, Guest Relations Coordinator

Brilliant hotel

Tripadvisor 评级 5.0/5

Journey33900465716 Couples - 经 TripAdvisor 认证的评论

Dear Journey, Thank you very much for your kind review. We are delighted that your stay at Novotel London West left such a positive impression. We are thrilled that you enjoyed the complimentary amenities of our executive room, including the mini bar. Our team members strive to provide a welcoming and supportive atmosphere, so your comments regarding their friendliness and helpfulness are very much appreciated. While we're glad the restaurant's ambiance caught your eye, we do hope you will have the opportunity to dine with us during your next visit, allowing us to showcase the full range of our culinary offerings. It would be a pleasure to welcome you back. Best wishes, Ioannis Tsintilas, Guest Relations Coordinator

Worst hotel

Tripadvisor 评级 1.0/5

JkrC2 经 TripAdvisor 认证的评论

Pleasant stay, a few minor blips

Tripadvisor 评级 4.0/5

Jeremy S 经 TripAdvisor 认证的评论

Dear Jeremy, Thank you for taking the time to share your review. We are delighted that you enjoyed the comfort and tranquility of our Premium Executive room, along with the panoramic views from the top floor, designed to provide a serene atmosphere for our guests. Our dedicated reception and bar staff are also pleased to have contributed to a friendly and helpful environment during your stay. However, we regret to hear of the shortcomings regarding the coffee pods and bath mat in your room. While we ensure a high standard of amenities, it appears we missed the mark in this instance, and for this, we sincerely apologize. Nonetheless, we are pleased that our breakfast offerings met your expectations and that our staff's services enhanced your overall stay. Our Aroma Restaurant takes pride in serving a variety of breakfast options, from Continental to Full English/Irish, ensuring a delightful start to the day for our guests. We hope we will have the opportunity to see you again in the future. Best regards, Anastasios Agiannitis, Guest Relations Manager

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其他网络用户评价我们的酒店

  • 2,219 评论 9.4/10 位置
  • 2,876 评论 6.5/10 房间
  • 3,127 评论 8.4/10 服务
  • 61 评论 6.2/10 上网
  • 1,173 评论 8.5/10 早餐
  • 1,084 评论 6.6/10 清洁度
  • 55 评论 8.9/10 运动休闲

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