伦敦西部诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 1,913 评论

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伦敦西部诺富特酒店 - Image 1
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1 Shortlands, Hammersmith, W6 8DR 伦敦, 英国

描述

酒店其他优惠

  • 33 个会议区，满足您的所有会务需求

  • 所有客房均有免费无线连接

  • 设施齐备的健身中心

  • 从哈默史密斯地铁站步行 3 分钟即可到达

  • 乘坐地铁短途可达哈罗斯和海德公园

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酒店位置

伦敦西部诺富特酒店

1 Shortlands, Hammersmith
W6 8DR 伦敦
英国

GPS:51.492115, -0.219759

电话
传真 +44 20 8741 2120

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  1,913 评论

TripAdvisor 评级  4.0/5  5,567 评论

almost a 5 star review

Tripadvisor 评级 4.0/5

Dinglejohn 经 TripAdvisor 认证的评论

Stayed here the weekend before Christmas and really enjoyed our stay. First room we were given had what looked like dried blood on the carpet, obviously this wasn't the best start to our break. We complained to customer service girl and to our surprise it was something she was already aware of and explained that it was spilled hair dye from the previous guests (hotel wasn't full so why give to another guest until cleaned up). We insisted on changing rooms as my wife was convinced it was dried blood) There was no apology for any inconvenience this caused, but we did change rooms. Rooms themselves were comfy and the new room well maintained. There were lots of small touches that made our stay enjoyable, sweet trolley, dj in bar, great christmas decorations, but the best was a separate area for Accor members at the breakfast buffet. We are gold members, so we enjoyed the less hectic breakfast we had in there. The whole hotel seemed well maintained. The staff we encountered were always pleasant, might use again, but initial encounter with guest relations and her attitude to changing our room, did let the hotel down

Overcharged by hotel, deposit still not refunded after 2 weeks, and no response to emails

Tripadvisor 评级 2.0/5

Amanaturalis 家庭住宿 - 经 TripAdvisor 认证的评论

It was the worst date to stay at this hotel . TOO expensive for the quality. The original booking amount was *727.64 USD* (GBP equivalent) for two nights. However, at check-in, an additional *deposit* was added, and my card was charged a total of *870.76 USD*. I understood this deposit was to cover potential incidentals. During my stay: 1.⁠ ⁠Part of this deposit was used for a *breakfast on December 31st*. 2.⁠ ⁠The *breakfast for January 1st* was paid separately (30 GBP or approximately 37 USD). On January 1st, I noticed a discrepancy and inquired about it. I was informed that there was a misunderstanding regarding the deposit amount and was reassured that any remaining balance from the deposit would be refunded at checkout. Unfortunately, to date, I have not received the refund.

2nd Time of Staying

Tripadvisor 评级 5.0/5

C K 经 TripAdvisor 认证的评论

This is the 2nd time I've stayed at this hotel and I've always found the staff to be very accommodating and friendly. We were attending a function close to the hotel in the mid afternoon and arrived a little early in the hope we coulr check in to get changed, which was no problem at all. Room was clean and tidy and breakfast the following morning had a wide variety of choices. Will definitely use again.

Dear Guest, Thank you for this great review. We are thrilled to hear that your stay with us was once again up to your expectations. We are delighted that you found our staff to be accommodating and friendly, and that the early check-in process was smooth and convenient for your needs. It is great that the cleanliness of your room added to the comfort of your stay. Moreover, we are pleased that the breakfast options at our Aroma Restaurant provided you with a satisfying start to your day. We look forward to welcoming you back soon. Kind regards, Anastasios Agiannitis, Guest Relations Manager

Not recommended if you need invoice

Tripadvisor 评级 2.0/5

Michal M 经 TripAdvisor 认证的评论

Nice hotel, good location and services, but since beginning of December they are not able to provide invoice for the stay. I have been asking for this at checkout and send already 5 request via webpage. No feedback at all and also not possible to contact by phone.

Lovely Novotel in heart of Hammersmith

Tripadvisor 评级 5.0/5

Cormac O Friends getaway - 经 TripAdvisor 认证的评论

First time staying in Hammersmith and I would happily stay here if I come back, We arrived early and luckily our room was available, Room was very nice and shower was excellent.Very nice bar was the icing on the cake, Hotel being 5 minutes walk from Hammersmith station is super handy.

Dear Cormac, Thank you very much for this kind review of your recent stay. We are truly pleased that your stay at our hotel was a satisfying one. We are delighted that you found your room to be very comfortable and the shower to your liking. It's great to know our Lounge Bar provided a wonderful spot for you to unwind. Additionally, we appreciate your recognition of our convenient location, just a stone's throw from the Hammersmith station, making your travels around London easier. We look forward to seeing you again soon. Best regards, Anastasios Agiannitis, Guest Relations Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,141 评论 9.4/10 位置
  • 2,788 评论 6.3/10 房间
  • 2,935 评论 8.1/10 服务
  • 63 评论 6.9/10 上网
  • 1,161 评论 8.4/10 早餐
  • 1,045 评论 6.3/10 清洁度
  • 59 评论 8.9/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。