宜必思伦敦文布利酒店 3 星

The hotel was OK but you are only made aware of all the match day parking restrictions post booking. Very disappointing and added a lot more time and logistics to our visit. Hotel itself is what you expect for basic hotel type, although of course more expensive due to London location

Avoid at all costs! I had booked a room at the Ibis Wembley London 9 MONTHS AGO and had confirmation of my booking. This was in preparation for the Harry Style's concert. on 16 June 2023. They called me two days ago and told me that they have overbooked the hotel and my two options were either to move to the Ibis Ealing Hotel or to cancel my booking. Er ... no thank you, that's not my problem and I will stick with my booking. Long story short ... they proceeded to cancel my booking anyway and they way they handled it was beyond rude - sending a cancellation email in the middle of the night. I was unable to speak to anyone that was kind or helpful. Who is staying in this hotel during the night of 16 June? I'd love to know. Unfortunately it won't be me or my daughter, but I will never book to stay in an Ibis hotel again. Absolutely disgraceful and you should be ashamed of the way you are treating your guests.

Stayed at this hotel for the football at nearby Wembley Stadium, staff were extremely friendly on arrival and allowed us to check in early which was great (no need to carry bags around). Our room was on the 10th floor, was very cosy if not basic. Shower was very big, views were great over London and the room facilities were as expected. The only gripe I had was that the bed was not very comfy, it had a mattress topper but even with that I had backache in the morning. The pillows were not great either, not firm enough for my liking but everyone is different. Breakfast in the morning was delicious helped myself to almost everything on offer, the scrambled eggs were a little questionable but otherwise felt very full and happy! Staff at breakfast were very nice and cleaned away used plates quickly. Would we stay again? Probably but that bed has made me question it a little.

Stayed for the Carabao cup final - Fairly modern, clean, great location for Wembley, not too far from the local amenities and the staff were friendly. Bar is pricy and it needs air conditioning- wouldn’t like to stay in the summer, but otherwise a good stay

Nice enough hotel in a great location next to Wembley Stadium, surrounded by shops, restaurants and bars. Room was quite large but needed a few repairs. Breakfast wasn’t too good American style bacon very fatty and greasy, no fried/poached eggs just scrambled, hash browns were very soggy and greasy and the mushrooms I think were boiled in water and didn’t have any taste!!! But the The coffee was excellent.