宜必思伦敦文布利酒店 3 星

客户意见评级 (ALL 评级) 4.3/5 916 评论

宜必思伦敦文布利酒店 - Image 1
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描述

酒店其他优惠

  • 210 间最近翻修的客房分布在 14 个客房楼层

  • 步行即可到达温布利球场和 SSE 体育场

  • 乘火车到伦敦中心只需 15 分钟

  • 酒店的餐厅和酒吧供应各种国际美食

  • 步行几分钟即可到达伦敦设计师奥特莱斯购物区。酒店客人可享折扣优惠

我们的客房

预订此酒店
客房 1

酒店位置

宜必思伦敦文布利酒店

South Way, Wembley, Sat Nav Use HA9 8AD
HA9 6BA 伦敦
英国

GPS:51.554954, -0.285977

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店

Ibis London Wembley

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  916 评论

TripAdvisor 评级  3.7/5  2,807 评论

Total waste of time - avoid

Tripadvisor 评级 1.0/5

JP H 经 TripAdvisor 认证的评论

Dear Trail, We sincerely apologise for the cancellation of your reservation and fully understand your disappointment, especially as you were looking forward to your stay. The hotel was required to close due to unforeseen Health and Safety issues, which were beyond our control. This decision was made solely to ensure the safety of our guests and staff. We regret the inconvenience this has caused and are committed to assisting affected guests with alternative accommodation within the Accor group wherever possible, as well as processing refunds promptly for pre-paid bookings. We appreciate your understanding during this challenging situation. Best Regards, Marinela.N Guest Service Manager

Avoid

Tripadvisor 评级 1.0/5

elizabethtS2307CL 经 TripAdvisor 认证的评论

Dear Elizabeth, We sincerely apologise for the cancellation of your reservation and understand your frustration, especially given the timing and special circumstances of your booking. The hotel was required to close due to unforeseen Health and Safety issues, which were beyond our control. We understand this was highly disruptive and regret any inconvenience caused. Please be assured that this decision was made solely for the safety of our guests and staff. We are committed to assisting affected guests with alternative accommodation within the Accor group wherever possible and processing refunds promptly for pre-paid bookings. We truly regret the disruption this situation has caused and appreciate your understanding. Best Regards, Marinela.N Guest Service Manager

They Cancelled My Booking

Tripadvisor 评级 1.0/5

Getaway06229200312 Couples - 经 TripAdvisor 认证的评论

Dear Guest, We sincerely apologise for the inconvenience caused by the cancellation of your reservation. The decision to close the hotel was due to unforeseen Health and Safety concerns, which were beyond our control and necessary to ensure the safety of all our guests. We understand the frustration caused by waiting for your refund. Please be assured that refunds are processed as quickly as possible in accordance with our standard procedures, and the timing is dictated by the payment provider. We regret any perception that our communication was impersonal. The closure was a difficult decision, and we have been working diligently to support all affected guests, including offering alternative accommodation at nearby Accor properties where possible. We sincerely apologise for the disruption and appreciate your understanding. Best Regards, Marinela.N Guest Service Manager

Awful

Tripadvisor 评级 1.0/5

Jessica J 经 TripAdvisor 认证的评论

Dear Jessica, We sincerely apologise for the cancellation of your reservation and understand how disappointing this must have been, especially given how far in advance you booked. The cancellation was due to unforeseen Health and Safety issues at the hotel, which were beyond our control. Please know that this decision was necessary to ensure the safety and well-being of all our guests. We understand the inconvenience this caused and have been assisting affected guests with alternative accommodation at nearby Accor properties wherever possible. We truly regret this experience and appreciate your feedback, which we will share with our management team to help prevent similar situations in the future. Best Regards, Marinela.N Guest Service Manager

Cancellation with no reason given for 2 different stays.

Tripadvisor 评级 1.0/5

NeilABrown 经 TripAdvisor 认证的评论

Dear Neil, We sincerely apologise for the disruption caused by the cancellation of your bookings at Ibis Wembley. We completely understand how frustrating this must be, especially with plans involving your children for the concert and football match. The cancellations were due to unforeseen Health and Safety issues, which required the hotel to close temporarily. Please understand this decision was beyond our control, and we regret the inconvenience it caused. We have been working to assist affected guests by offering alternative accommodation at nearby Accor properties whenever possible. While we know this may not fully resolve the inconvenience, we are committed to supporting you with rebooking options. We deeply regret that this experience has affected your trust in our brand. Your feedback is important, and we will ensure it is shared with senior management to help prevent similar situations in the future. For immediate assistance in finding suitable alternative accommodation, please contact us directly at marinela.negrea@accor.com and we will do our best to help. Best Regards, Marinela.N Guest Service Manager

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其他网络用户评价我们的酒店

  • 1,239 评论 9.3/10 位置
  • 1,600 评论 6.5/10 房间
  • 1,401 评论 8.9/10 服务
  • 28 评论 7/10 上网
  • 727 评论 6.7/10 清洁度
  • 602 评论 7.4/10 早餐
  • 399 评论 3.9/10 设施
  • 397 评论 5.5/10 性价比

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