Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan 5 stars

Customer review rating (ALL Rating) 4.7/5 840 reviews

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Description

Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with full kitchen

  • Pet-friendly service

  • Panoramic river view and city view

ALLSAFE approved hotel

Hotel location

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

Telephone +82 2-2223-7500

Fax +82 2-2223-7778

  • INCHEON INTERNATIONAL AIRPORT: 

  • By plane

    INCHEON At 57km / 35.42 miles - Shuttle paying

  • By train

    SINYONGSAN STATION At 0.7km / 0.43 miles

  • By train

    YONGSAN STATION At 0.3km / 0.19 miles

GPS:37.531881, 126.962027

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

A LA MAISON WINE & DINE

An upscale modern French bistro with sophisticated wine bar. Eastern and Western design elements combine to create a singular and serene setting, surrounded by greenery, order a fine vintage from an international wine menu.

Our accommodation(s)

Modern ambiance, very spacious suite with a comfortable high-end king-size bed, a separate work area, washer/dryer and full kitchen, LED TV & free Internet. Up to 2 adults & 1 child.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  840 reviews

TripAdvisor Rating  5.0/5  493 reviews

Certificate of excellence 2022

The hotel is located in nice position for my business as i need to take a KTX train every day

Customer review rating 5.0/5

Daniele Business - Confirmed reviews ALL

I stay in that place for more than 3 years before covid, i come back now for other 3 months as the place is very nice and very friendly, i will come back again when i will back to South Korea for sure. I will thank you to all Grand Mercure staff (lounge, front desk, restaurant,fitness) but i wish to give a special thanks to Front desk Manager Mr. Lee (he is very kind and very nice person) and to my favorite front desk person LILAH, she is very friendly and very helpful for any request, all the best to all! Thanks again to all, see you soon!!! Daniele

Dear Daniele, Warm greetings from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan and taking your precious time to share thoughtful feedback with us. It was wonderful to meet you again at Grand Mercure after 3years. We hope that you have had safe journey to Italy and you are having a great time with family! We are very much pleased to hear that you enjoyed your stay with us. Guest satisfaction is always our first priority and it’s our pleasure to hear that your experience with Grand Mercure met with your expectations. Also, It was our great pleasure to read your compliments, which will inspire whole Grand Mercure team in particular Lee, our Front Office Manager as well as Lilah, our Front Desk Manager. Once again, thank you so much for your recent stay and sharing your kind comments. If travel brings you back to Seoul in the near future, I hope that we will have the pleasure of welcoming you back to Grand Mercure again. Thank you. Best regards, Jennife Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Beautiful hotel; well-executed

Customer review rating 4.5/5

Jim S. Couples - Confirmed reviews ALL

Short stay but we got to sample their superb services, including sauna, fabulous buffet breakfast, and good but underutilized restaurant for dinner. Lobby staff and concierge excellent, too.

Dear Mr. S., Warm greetings from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan and taking your precious time to share feedback with us. We are highly appreciated your kind review. Grand Mercure Ambassador Hotel and Residences Seoul Yongsan catches every opportunity to delight our valued guests through our authentic service. It was our great pleasure to read your compliments, which will inspire my team in particular, Jeff our Concierge supervisor. If travel brings you back to Seoul in the near future, I hope that we will have the pleasure of welcoming you back to Grand Mercure again. Best regards, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Exceptional staying experience and service

Customer review rating 5.0/5

Tae H. Y. Families - Confirmed reviews ALL

Very clean and nicely equipped 5-star hotel with exceptionally kind and professional staff. I really enjoyed the 3 months stay in the hotel with my family and my dog.

Dear Mr. Y., Warm greetings from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan and taking your precious time to share feedback with us. We are highly appreciated your kind review. Grand Mercure Ambassador Hotel and Residences Seoul Yongsan catches every opportunity to delight our valued guests through our authentic service. It was our great pleasure to read your compliments, which will inspire in particular, our Concierge and Housekeeping team Once again, thank you so much for your long-team stay and sharing your kind comments. I hope that we will have the pleasure of welcoming you back to Grand Mercure again in near future. Best regards, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Good stay

Customer review rating 3.5/5

Christina Couples - Confirmed reviews ALL

Great location, clean room

Dear Christina, Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Nice Service. Good facility

Customer review rating 5.0/5

Chris Couples - Confirmed reviews ALL

The room was very clean and the service was also nice. I had requested mobile phone charger, and mirror ring charger and everything was ready for me. Also you can cook at the room if you want so it would be good if going there with family.

Dear Mr. Baek, We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

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