Mercure Tbilisi Old Town 4 stars

Customer review rating (ALL Rating) 4.7/5 601 reviews

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Mercure Tbilisi Old Town - Image 1
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9 Vakhtang Gorgasali street, 0105 TBILISI, Georgia

Description

Hotel extras

  • Located in the heart of the Old Town

  • SKY7 Terrace and Lounge Bar with panoramic city views

  • Complimentary access to the gym and sauna for our guests

  • Free Wi-Fi is available throughout the hotel

  • On-Site free parking

Our accommodation(s)

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Hotel location

Mercure Tbilisi Old Town

9 Vakhtang Gorgasali street
0105 TBILISI
Georgia

GPS:41.688594, 44.8134

Telephone
Fax +995 32 200 61 61

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ASADO Steakhouse

ASADO Steakhouse is a hotspot to spend an evening in cozy atmosphere. Two things are central to an ASADO, delicious meat dishes from the charcoal grill and socializing with family and friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  601 reviews

TripAdvisor Rating  4.5/5  631 reviews

Certificate of excellence 2024

Close to the town centre

TripAdvisor rating 4.0/5

Fullyflatbed Couples - TripAdvisor review

A clean and modern hotel approximately 10 minutes walk from the old town centre. The rooms are spacious and feel unique due to their decor and design. Beds are comfortable and the bathroom is large. There is a small gym and spa but sadly no pool. The rooftop bar is an added bonus on a clear day. Breakfast reasonable. Sadly some of the staff are not always friendly but I think that’s probably cultural difference.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Great atmosphere, confortable and very central location

Customer review rating 5.0/5

Joaquim -. P. Business - Confirmed reviews ALL

The Hotel has a great atmosphere, confortable, last level a cozi bar and front desk team super helpful in special missies Mariami and Nino, they provided support, information and made all possible actions to minimize delay of luggage, best information on town and administrative support, it made my staying outstanding! Thank you to this Hotel, will return for sure and recommend to stay here, Joaquim R.

Dear Joaquim R., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Good hotel

TripAdvisor rating 5.0/5

Timur Y TripAdvisor review

I have been in this hotel for one week, staff were very kindly ( thank you Maria and Nino, very helpfull girls) Breakfast was full. Comfortable rooms and servis is good. Thank you.

Dear Timur, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Perfect location and nice room

Customer review rating 5.0/5

Caroline T. Couples - Confirmed reviews ALL

Pleasant break ,peaceful and we manage to have a room with balcony which was very nice. Friendly lady at the reception who did our check in ,her name started by G ,her smile was nicely contagious and genuine ,as well as Gaga who assisted us during our stay.

Dear Caroline T., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS.We are sorry for security team, necessary action will be taken on it, fully agree with you !] Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Very friendly staff. Room was so clean. Hotel well located in downtown area

Customer review rating 4.5/5

Dina H. E. Business - Confirmed reviews ALL

I stayed 8 nights for business reasons and I was very satisfied with my stay. When I complained about my room first night the reception staff took action immediately and transferred me to an upgraded and nicer room. The restaurant is offering a delicious variety at dinner and especially the steak. Overall it was a very good experience.

Dear Dina H., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS.unfortunately due to Georgian Legislation only Georgian Lari must accept as payment foreign currency is not acceptable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

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Other web-users rate our hotel

  • 252 reviews 9.7/10 Location
  • 281 reviews 8.4/10 Room
  • 369 reviews 9.3/10 Service
  • 12 reviews 9.3/10 WiFi
  • 135 reviews 9.6/10 Cleanliness
  • 107 reviews 9/10 Breakfast
  • 104 reviews 9.1/10 Food
  • 67 reviews 9.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.