伦敦帕丁顿诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 2,180 评论

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描述

酒店其他优惠

  • 游泳池、桑拿浴室和健身中心

  • 经希思罗高速公路前往希思罗机场 需要15 分钟车程

  • 206 间现代客房和 11 间残疾人专用客房

  • 11 间会议室配有高质量设施和免费无线网络

  • 距离海德公园和肯辛顿花园只有几步之遥

我们的客房

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酒店位置

伦敦帕丁顿诺富特酒店

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD 伦敦
英国

GPS:51.519046540144, -0.1825473208714

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酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

No.3 Restaurant

欢迎光临诺富特伦敦帕丁顿酒店的 3 号餐厅酒吧。我们活力四射的时尚餐厅酒吧供应国际美食和色彩缤纷的各式饮品,您可以尽情享用。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  2,180 评论

TripAdvisor 评级  4.2/5  3,336 评论

Great Location

Tripadvisor 评级 5.0/5

Susan B 经 TripAdvisor 认证的评论

Had a 2 night stay here last weekend. Staff very friendly. Room very good and clean. Sofa bed was a small double bed with very comfortable mattress. Right next door to Regent Canal so walked to Little Venice. Very convenient for all train/underground connections. . Highly recommend this hotel will definitely be going back. Don’t know where these people stayed with their negative comments, but we had none!

Dear susanbD9621JO, Many thanks for your comments. It seems that location was an important factor in choosing our property, and we are glad that—along with our service—we were able to meet your expectations. We look forward to welcoming you and your family again. Kind regards, Paulo Bernini Operations Manager.

Great London hotel

Tripadvisor 评级 5.0/5

Cakefan 经 TripAdvisor 认证的评论

Great location. Reception staff were particularly great but all the staff we met were incredibly helpful and friendly. Room was spacious, clean and comfortable. Breakfast was extremely good - best hotel breakfast I have had in a while. Would definitely stay again.

Dear Cakefan, Many thanks for your comments and review. The team here at Paddington was truly touched by your kind words and delighted to know they contributed positively to your stay. We have recently updated several elements of our breakfast offering, so your feedback is especially appreciated.We look forward to welcoming you back again soon, kind regards, Paulo

Lousy

Tripadvisor 评级 1.0/5

J J 经 TripAdvisor 认证的评论

Ruined my evening. I was booked to stay for one night (4/12) for business purposes and I had an appointment that evening. When I arrived, I was told that there was no room available for me and they would have to transfer to another hotel where they had arranged another room. My colleague received a room at the Novotel. I had to wait 15 minutes for their taxi to arrive, followed by a 30 minute transfer to Ibis on Gloucester Road. I was given an awful room, not enough room to swing a cat. The Ibis is a much inferior hotel and in far less desirable location. I had also lost nearly an hour to be able to reach my appointment and was now in a very different part of town. No recompense. I was told it would not cost any more - it should have cost far less or even nothing. Suffice to say, I will also be raising it with our coporate booking partners.

Dear N1991PYjj, Thank you very much for your review and for sharing your feedback. I am truly sorry that on this occasion we had to relocate you to another property upon your arrival. Situations like this are exceptionally rare, and our team at Novotel Paddington always strives to prioritise hotels within our immediate vicinity. Unfortunately, during your stay all nearby properties were also fully committed, which resulted in your relocation to Ibis Gloucester Road.Please accept my most sincere apologies for the inconvenience this has caused you. I would greatly appreciate the opportunity to discuss your experience further — you are welcome to contact me directly.Kind regards, Paulo Operations Manager h6455-rd@accor.com

Overpriced, uncomfortable and poorly maintain

Tripadvisor 评级 1.0/5

2524campbell 经 TripAdvisor 认证的评论

This was the worst hotel I’ve ever stayed in. When I arrived, the hand wash, shower gel, and tissue box were all empty. Only one side of the bathroom vanity lighting worked, and the floor had multiple black marks and dirty spots. The sofa bed for the third guest was so uncomfortable you could feel the springs, and even adding extra duvets didn’t help. The room was extremely hot in the middle of winter, and whatever cooling system they had simply didn’t work. I called for assistance but nothing improved, so we had to keep the window open all night. For a hotel carrying the Novotel name and charging four-star prices, the quality felt closer to one star. I stayed for four nights and honestly regret it. Stay away from this hotel.

Dear 2524campbell, Many thanks for your comments and feedback. We are very sorry to learn about the issues you experienced during your stay with us. Our property is currently undergoing extensive renovations: the public areas — including the lobby, bar, restaurant, and exterior façade — have recently been completed, and we have now started the refurbishment of our bedrooms, which is expected to be finalised by early 2027.Please rest assured that the specific concerns you raised regarding the lighting and the replenishment of amenities in your room have been addressed with the team. We truly appreciate you bringing them to our attention. We hope that, when the time is right, you will give us the opportunity to welcome you back on a future visit to London. Kind regards, Paulo Bernini - Operations Manager.

Best stay in London

Tripadvisor 评级 5.0/5

Dave P 经 TripAdvisor 认证的评论

Just got back from a conference in London. Thank you Novotel London Paddington for a great stay. Where do I begin? From the moment I arrived at the lobby I felt instantly welcome. The service provided by Melbern, Sasha Jas and Jonathan was remarkable. Thank you for our many chats throughout my stay. Allwyn, Clement and Priyanka at the bar were great. Overall, great room, amazing service, WOW view, great food, comfortable facilities. Can’t wait for several more stays in 2026.

Dear C43YJdavep,Many thanks for your review and kind compliments. Melbern, Sasha, Jas, Jonathan, Allwyn, Clement, and Priyanka were delighted to learn they were a highlight of your stay. Thank you for recognising their efforts in your comments.We look forward to welcoming you again soon.Kind regards, Paulo Operations Manager

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其他网络用户评价我们的酒店

  • 1,481 评论 9.6/10 位置
  • 1,772 评论 5.8/10 房间
  • 1,660 评论 8.7/10 服务
  • 22 评论 6.2/10 上网
  • 822 评论 8.6/10 早餐
  • 658 评论 6.2/10 清洁度
  • 286 评论 6.8/10 游泳池
  • 5 评论 10/10 沙滩

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