伦敦帕丁顿诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 2,296 评论

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描述

酒店其他优惠

  • 游泳池、桑拿浴室和健身中心

  • 经希思罗高速公路前往希思罗机场 需要15 分钟车程

  • 206 间现代客房和 11 间残疾人专用客房

  • 11 间会议室配有高质量设施和免费无线网络

  • 距离海德公园和肯辛顿花园只有几步之遥

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酒店位置

伦敦帕丁顿诺富特酒店

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD 伦敦
英国

GPS:51.519046540144, -0.1825473208714

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酒店服务

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酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

No.3 Restaurant

欢迎光临诺富特伦敦帕丁顿酒店的 3 号餐厅酒吧。我们活力四射的时尚餐厅酒吧供应国际美食和色彩缤纷的各式饮品,您可以尽情享用。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  2,296 评论

TripAdvisor 评级  4.0/5  3,276 评论

卓越奖 2023

Awful check in

Tripadvisor 评级 1.0/5

Philpottm 经 TripAdvisor 认证的评论

Awful check in - breakfast included with rate dropped off booking . Com - no insight to help the customer. Ms Sharon Thandi - invest in some training ….. no flexibility - washed their hands - have to contact booking .com was their answer - disappointed start to weekend

Dear Phil, It is important to clarify that your reservation made via booking.com was room only - no breakfast included. Despite your insistence that breakfast was included - when in fact it was not, the Reception team included the breakfast for you and in exchange has only asked to you to forward a copy/screen shot confirmation that you received from booking.com, so we could take the matter directly with booking.com. The confirmation email that you then have forwarded to us, confirmed again that breakfast was not included. This was explained to you and nevertheless, as a goodwill gesture, we decided to keep breakfast in for you as it was clear that your understand was that breakfast should be included regardless. Phil, there is no need of any additional training. Reception dealt with the circumstances presented very well. In the hope that you have enjoyed breakfast, I trust that when the time is right, you will give us the opportunity of welcoming you again in a future visit to London. Kind regards, Paulo Bernini - Operations Manager.

Chocolate Brownie £12

Tripadvisor 评级 4.0/5

Hungryplus 家庭住宿 - 经 TripAdvisor 认证的评论

The chocolate brownie is £11, when you include the auto tip they add on it is over £12 for a tiny dessert. Too much. I think they have got this wrong and need to offer better value with their desserts. This is a good hotel but there was building noise.

£10 for a Chocolate Brownie

Tripadvisor 评级 4.0/5

RutlishBoy 家庭住宿 - 经 TripAdvisor 认证的评论

We like this hotel but think that £10 for a small chocolate brownie and one scoop of ice cream is taking the P. Draft lager here not good, slightly cheesy, Peroni was particularly bad, Stella not much better, Guinness fine. Hotel and staff good. Building work to replace hotel cladding is noisy.

Better hotels in Paddington for the money

Tripadvisor 评级 3.0/5

rosiegI6488AB 家庭住宿 - 经 TripAdvisor 认证的评论

Nice enough hotel nice communal areas however room small and neither the hotel or hotels.com informed us building work was going on. This is not any confirmation we have received nor were we informed at check in! We had scaffolding outside our window asked to move rooms but told no, the sofa bed is also made up on 2 single beds with metal inbetween not ideal for young children. We messaged the hotel twice prior to arrival to request a cot but no cot when we arrived. The pool is not warm at all. All the guests were saying you can’t stay in it for even 15 minutes. Only one tea bag in the room. Breakfast crowded and not enough tables or staff to manage it. Also the access is not ideal. It’s a 5 min walk to get a taxi again with you children and luggage etc not ideal. Informed reception about our disappointment and they were nothing but defensive. Shane could be a nice hotel but not currently worth the price

Dear rosiegl6488AB, Many thanks for your comments and feedback. Just to clarify that works currently being carried out in our facade are advertised in our webpage and in the reservation confirmation sent to OTAS (Hotels.com being one of them) via our Global Distribution System - "Hotel in renovation- Structural works on the exterior façade. Limited outside view and excessive noise is expected from Monday to Saturday between 09:00 until 17:00". We trust that when the time is right you will give us the opportunity to welcoming you again to our property or one of our sister properties across London. Kind regards, Paulo Bernini - Operations Manager.

If you have kids that is the best hotel in london

Tripadvisor 评级 5.0/5

Vanessa L 经 TripAdvisor 认证的评论

The Halloween party at Novotel Paddington was the highlight of our trip, such a nice touch to give away Paddington bears to our kids, an eventful night with crafted pumpkins, quizz, dj. I will definitely return and truly reccomend to anyone coming to london with family or business. The hotel staff were super friendly. Thank you. Vanessa Logdberg

Dear vanessalR5282BZ, Many thanks for your kind review. We are delighted to learn how much have you and your family enjoyed your visit, with the Halloween party being the highlight of your stay. Looking forward to welcoming you again soon, kind regards, Paulo Bernini - Operations Manager.

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其他网络用户评价我们的酒店

  • 1,496 评论 9.6/10 位置
  • 1,772 评论 5.5/10 房间
  • 1,535 评论 8.5/10 服务
  • 27 评论 6.7/10 上网
  • 801 评论 8.4/10 早餐
  • 636 评论 5.8/10 清洁度
  • 317 评论 4.8/10 性价比
  • 308 评论 6.9/10 游泳池

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