伦敦帕丁顿诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 2,326 评论

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伦敦帕丁顿诺富特酒店 - Image 1
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3 Kingdom Street, Sheldon Square, Paddington, W2 6BD 伦敦, 英国

描述

酒店其他优惠

  • 游泳池、桑拿浴室和健身中心

  • 经希思罗高速公路前往希思罗机场 需要15 分钟车程

  • 206 间现代客房和 11 间残疾人专用客房

  • 11 间会议室配有高质量设施和免费无线网络

  • 距离海德公园和肯辛顿花园只有几步之遥

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酒店位置

伦敦帕丁顿诺富特酒店

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD 伦敦
英国

GPS:51.519046540144, -0.1825473208714

电话
传真 +44 20 7266 6010

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

No.3 Restaurant

欢迎光临诺富特伦敦帕丁顿酒店的 3 号餐厅酒吧。我们活力四射的时尚餐厅酒吧供应国际美食和色彩缤纷的各式饮品，您可以尽情享用。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  2,326 评论

TripAdvisor 评级  4.0/5  3,272 评论

卓越奖 2023

If you have kids that is the best hotel in london

Tripadvisor 评级 5.0/5

Vanessa L 经 TripAdvisor 认证的评论

The Halloween party at Novotel Paddington was the highlight of our trip, such a nice touch to give away Paddington bears to our kids, an eventful night with crafted pumpkins, quizz, dj. I will definitely return and truly reccomend to anyone coming to london with family or business. The hotel staff were super friendly. Thank you. Vanessa Logdberg

Renovation Can’t come quick enough

Tripadvisor 评级 3.0/5

louib2016 经 TripAdvisor 认证的评论

This hotel is due to be renovated next year but they should bring it forward or at least discount your stay compared to other hotels in the area! I had asked for a walk in shower for a disabled member of our party, thank goodness they cancelled as was given rooms with a large step into shower. The separate toilet in every room is a pain as no wash hand basin so in the middle of the night you then have to visit the shower area to wash your hands. Room its self is very tired and carpet badly stained. We booked this hotel for the pool which was freezing and closed for set times Tuesday/Thursday and Monday. Although very clean when we did brave it. Breakfast was the biggest disappointment, staff were lovely but poor quality and certainly not up to standard. Great area although found it hard to get taxis to come into pedestrian area. We stay at Novatels often but felt ripped off at this one.

Dear louib2016, Many thanks for your feedback. We are indeed going through extensive renovation works in our property, with guest rooms to follow soon. It is important to clarify that all information pertaining the renovations currently being carried out are available in our webpage, pricing conditions -during the booking process and on the confirmation email sent with every reservation booked directly with us. The same information is conveyed to third parties via our global distribution system. Our accessible rooms - which I believe you have not seen or experienced have a completely different design and layout from the room you stayed. The bathroom/ toilet is installed into one single environment similar to a wet room with a walking shower and flat flooring throughout the entire space, hence 100% accessible. Our swimming pool runs at 28C and I can appreciate perception of the best suitable water temperature can vary - My apologies if the temperature was not entirely to your satisfaction. My apologies again with regards to your breakfast experience and I hope that when the time is right you will give us the opportunity to welcoming you again to our property or one of our sister properties in London, Kind regards, Paulo Bernini -Operations Manager.

Great Location and Had a Bathtub!

Tripadvisor 评级 5.0/5

Grissel R 经 TripAdvisor 认证的评论

We stayed here on our last night before flying out...I wish we would have stayed longer. The hotel is very nice. Service was good. The rooms were so nice. We paid the executive upgrade of the standard room and the room had a tube and robes. Would definitely book this location again.

Horrific experience for a tourist to face in UK Novotel HOTEL, Paddington

Tripadvisor 评级 1.0/5

anishavlani 经 TripAdvisor 认证的评论

1.Novotel hotel, Paddington, was terrible, they didn’t keep our luggage in cloak room for 2 days only ,when we were staying in the hotel for 3 more days after the gap of 2 days, they had Racist behaviour.They were keeping luggage of others, the picture I have shared with Ritesh of Thomas Cook of the cloak room.They told at last moment of our travel to Portsmouth which I had already told Ritesh, and made us spend around Rs. 12000.00 and the mental harassment has no cost we have added, and mental torture of our family. When we used to come back at 10.30 p. M. Or so from our daily tours in London they didn’t refill the shampoos, body lotion, soap , toilet paper, and when we called nobody picks up in the reception, I had to go almost every 2 days to fetch items as they said after 10.00 nobody comes up. What a nightmare experience of our fmly after spending hefty Pounds, saying Sorry doesn’t solve any problem.The property also was under repair so again your PHD in providing warn out properties welcomed us by Thomas cook . below is the picture of Novotel Cloak room

Dear anishavlani, Many thanks for your comments and feedback. I understand your disappointment with regards to not being able to store your luggage for a prolonged period of time in our property and I can assure you there was no prejudice involved with our decline. As explained to every guest staying in our hotel, we have a quite limited space for luggage storage, which means that luggage can only be stored for a same day collection. As you rightly said, quite often, our luggage storage space is completely full due to many different circumstances, such as early arrivals, late departures from individual travelers, families and groups, hence, the reason why the impossibility for us to accommodate requests for overnight storage. The information pertaining the renovation works currently being carried out in our property is clear and transparent in our webpage, in the pricing details during the reservation process and on the confirmation email sent with every reservation booked directly with us. The same information is conveyed to all third parties, travel agencies included and replicated here; "Hotel in Renovation - Structural works on the the exterior facade. Limited outside view and excessive noise expected from Mon-Sat 09:00-17:00. The swimming pool will close due to works in the pool area. Contact the hotel to confirm if the closure will occur during your stay." May I also take this opportunity to apologise for the poor service experienced with regards to the replenishing of the amenities in your room along with the assurance that your feedback has been shared with my housekeeping team to prevent the same from happening again. We hope that when the time is right you will give us the opportunity to welcoming you again in our property or one of our sister properties during a future visit to London. Kind regards - Paulo Bernini - Operations Manager.

“位置好”、“住得不错”

客户意见评级 4.5/5

Li 商务住宿 - 所有已确认评论

All good.

尊敬的 Li L.： 感谢惠赐有关下榻 Novotel London Paddington 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Paulo Bernini Operations Manager Novotel London Paddington

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其他网络用户评价我们的酒店

  • 1,498 评论 9.6/10 位置
  • 1,773 评论 5.5/10 房间
  • 1,523 评论 8.4/10 服务
  • 29 评论 7/10 上网
  • 817 评论 8.3/10 早餐
  • 640 评论 6.1/10 清洁度
  • 313 评论 5/10 性价比
  • 308 评论 7.2/10 游泳池

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