伦敦帕丁顿美居酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 1,097 评论

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144 Praed Street, 帕丁顿, W2 1HU 伦敦, 英国

描述

酒店其他优惠

  • 获得"绿钥匙"认证的四星级环保酒店

  • 紧邻帕丁顿站，乘火车 15 分钟即可到达希思罗机场

  • 24 小时健身房、意大利美式餐厅、备受欢迎的酒吧、免费无线网络和空调

  • 步行 5 分钟即可抵达全市最大的皇家公园--海德公园

  • 设施齐全的会议室，最多可容纳 40 人

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酒店位置

伦敦帕丁顿美居酒店

144 Praed Street, 帕丁顿
W2 1HU 伦敦
英国

GPS:51.516334, -0.174869

电话
传真 +44 20 7706 8800

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

FRANKIE AND BENNY S

Frankie & Benny's 餐厅从早上 7 点开始营业，确保客人可在忙碌的城市苏醒之前享用早餐。在一天结束时，餐厅还将为客人提供精致的晚餐。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  1,097 评论

客户意见评级 4.5/5

Yi D. 情侣住宿 - 所有已确认评论

前台服务除了那个亚裔女服务员外其他人都非常好，有什么困难都帮助解决，客房服务员和门卫都非常好，特别那个罗马尼亚小伙子特别好，主动快速帮助提行李。

Dear D., Thank you for your feedback we are glad to hear you had a positive experience with our front desk team room attendants and doormen especially the Romanian staff member who stood out We are sorry to hear one part of your experience didn't meet expectations and will look into it we appreciate your comments and hope to welcome you again soon. Kind Regards Abdul Rahimi

位置好近火車站至機場

客户意见评级 3.0/5

Cat T. 朋友住宿 - 所有已确认评论

招待及清潔整體服務非常滿意👍

Dear Tak Suet T., Thank you for taking the time to tell us about your experience at the Mercure London Paddington Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Simon Ng Operations Manager

地點便利

客户意见评级 4.5/5

C. 家庭住宿 - 所有已确认评论

人員反應良好

Dear Rui-Yun C., We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Imed Chikhaoui

地點便利

客户意见评级 4.5/5

Luke T. 家庭住宿 - 所有已确认评论

地點便利,就在London Padditon 火車站旁邊.福務人員非常親切

Dear T. C., Thank you for your review! We’re glad to hear you found our location convenient and appreciated our friendly staff. We hope you had a pleasant stay and look forward to welcoming you back soon! Kind Regards, Imed Chikhaoui

地點便利

客户意见评级 3.5/5

K. 情侣住宿 - 所有已确认评论

酒店位置非常優越，鄰近火車站、tube，往返機場非常方便。酒店前台職員、收拾房間的職員及工程人員也非常友善。房間內有雪櫃和盒裝水是很好的。晚上回到房間，覺得空氣比較侷，有一陣氣味，但房間的空調不能運作，因為想空氣流通，所以通知前台，工程人員說所有房間的空調都是不能運作，唯有給我們一把風扇，這點比較奇怪， 但我明白他是真的盡力想幫我。為著想空氣流通，我們唯有打開窗，都算可以解決了問題。洗手間的花灑杆是鬆脫的，我們要小心使用，因為怕另一螺絲鬆脫。 升降機有時不能運作， 要靠外面工程人員幫忙推門，升降機才可以上升。 希望充電插頭可以增加，因為當有3部手提電話1部電腦要充電時，便要拔掉座地燈的插頭。 整體來說，按房租費用對比，Mercure London Paddington 是值得推薦的。

Dear Tsz Ling K., Thank you for taking the time to share your experience at our hotel. We are glad to hear that you found our location convenient and our staff friendly. We understand your concerns about the air conditioning system and apologize for any discomfort you experienced. We would like to inform you that we have initiated a project to upgrade our AC system to provide a better and more comfortable environment for our guests. This is the main reason why the AC was off during your stay. We expect this project to be completed in the next couple of months. We appreciate your understanding and patience in this matter. In the future, should you experience any issues, our front desk and engineering staff are always ready to assist and provide solutions, such as fans for air circulation. We have noted your feedback about the shower rod, elevator operation, and the need for more charging plugs. We are continuously working to improve our facilities and services based on guest feedback. Thank you for recommending Mercure London Paddington. We look forward to welcoming you back after our upgrades are complete and providing you with an even better stay experience. Kind Regards, Imed Chikhaoui

其他网络用户评价我们的酒店

  • 1,418 评论 9.6/10 位置
  • 1,519 评论 5.2/10 房间
  • 1,525 评论 9.1/10 服务
  • 15 评论 8.5/10 上网
  • 982 评论 2.6/10 舒适度
  • 457 评论 6.7/10 清洁度
  • 249 评论 6.6/10 早餐
  • 218 评论 3.1/10 设施

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