伦敦帕丁顿美居酒店 4 星

客户意见评级 (ALL 评级) 3.7/5 943 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 酒店获得了 Clifton 的安心悦界认证

  • 四间专用会议室,可容纳多达 35 位客人

  • 酒店内设有小酒馆风格的餐厅和 24 小时开放的健身中心

  • 步行 2 分钟即可抵达西区 Hyde 公园

  • 旁边是 Paddington 车站,15 分钟即可抵达希斯罗机场快线

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酒店位置

伦敦帕丁顿美居酒店

144 Praed Street, 帕丁顿
W2 1HU 伦敦
英国

GPS:51.516334, -0.174869

抵达和交通

酒店服务

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酒店内
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

FRANKIE AND BENNY S

Frankie & Benny's 餐厅从早上 7 点开始营业,确保客人可在忙碌的城市苏醒之前享用早餐。在一天结束时,餐厅还将为客人提供精致的晚餐。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.7/5  943 评论

TripAdvisor 评级  3.5/5  2,458 评论

Mold and unresponsive front desk

Tripadvisor 评级 2.0/5

MarleneBoston 经 TripAdvisor 认证的评论

Unhealthy experience. Stay away! Mold on bathroom floor tile that came off on the floor mat tile. Front desk tried to tell me it was dirty grout- Line that was ok? No fan in bathroom. We were in Room 302 and the rumble from the train was evident all evening- This was not a real problem.we asked the front desk to get us a cab for the next day at 6:30 am. They confirmed it was done. Cab never showed. Morning front desk told us there was no note so he did not call it in. Good thing my friend had an Uber app or we would have missed our trip to Bath. The location was excellent which was the reason I gave 2 stars instead of one but there sre lots of options at this price point so my suggestion would be try somewhere else.

Brown transferable grout? Or filthy room?

Tripadvisor 评级 1.0/5

bagelobagel 商务住宿 - 经 TripAdvisor 认证的评论

I’ve stayed here a few times and for the most part, it’s fine. Close to Paddington station for sure, which is why I booked it, however, on this occasion I was pretty disgusted with the state of my room. Everything started off fine, until the morning when I stepped out of the shower. My room had clearly only been superficially cleaned because I noticed quite quickly that the brownish “grout” between the floor tiles was quickly liquified by the dampness of my feet and stained the bath mat in distinct brown lines. I was pretty grossed out by this so mentioned it to reception. I was told that I shouldn’t worry because “it’s not what you [I] think it is” and that it is simply old grout that needs replacing. Confused, I asked why an entire room of grout would suddenly disintegrate on the slight amount of moisture , I was again told to rest assured that the room was perfectly clean. So not only had I stayed in a dirty room, my concern was completely dismissed by staff who didn’t even bother to go and check on the situation while I was at breakfast. Very unprofessional in my opinion.

Good value but no frills

Tripadvisor 评级 3.0/5

Matt J 商务住宿 - 经 TripAdvisor 认证的评论

Plus points are the location and friendly staff. Rooms though are small and there is a tiny lobby and bar. Breakfast is via an attached Frankie and Benny's... Quite basic and hot food for us was lukewarm. Given it is central London the cost is very reasonable.

Dear Matt J, We appreciate your honest review. It’s great to hear that you found our staff friendly and our location advantageous. We understand that our compact rooms and the breakfast experience did not fully meet your expectations. We’re continually working to improve our services and amenities, and your feedback is invaluable in this process. Thank you for acknowledging our reasonable pricing for the central London area. We hope to welcome you back and provide a more satisfying experience in the future. Kind Regards, Imed Chikhaoui

Noisy & stuffy

Tripadvisor 评级 2.0/5

rogerrH7611VD 经 TripAdvisor 认证的评论

We were advised the room would be small but, in fact, it was tiny. It was stuffy and windows would not open. The room was noisy. Drilling was taking place and it sounded like it was in the room next door. I complained twice and nothing happened. My wife was in St. Mary's hospital and I was staying at the Mercure as it was close by. I was worried about my wife and slept badly at night so I needed a rest in the afternoon. Because of the noise, I could not get that rest. I was livid and deliberately made a scene in the lobby. I went to the hospital and dozed in the chair in my wife's room. When I came back in the early evening, the noise was still happening. It stopped at about 6.30pm. The next morning I checked out.

Dear RogerrH7611VD, Thank you for sharing your concerns. We understand that any disruption can be particularly distressing, especially when rest is needed. Please be assured that the maintenance work is essential for the upkeep of the hotel and is scheduled to minimize disturbance to our guests. We regret any inconvenience caused and appreciate your understanding as we strive to maintain the quality of our facilities for all guests Kind Regards, Imed Chikhaoui

絕佳的住宿地點

客户意见评级 4.0/5

C. 单人住宿 - 所有已确认评论

這應該是我住過最小間且價格最貴的Mercure的飯店!因為它位在倫敦的市中心且就在London Paddington Station的旁邊,到各個主要的景點和London Heathrow Airport都相當地方便。在寸土寸金的倫敦Zone 1,會有這樣貴的價格和房間大小也能理解和接受。房間雖然很小,除了沒有冰箱之外,其他的設備和備品都相當齊全,每天的清潔也算仔細。浴室內的毛巾相當厚實,很好用。而且淋浴間的玻璃門板使用滑軌開關,所以在洗澡時,幾乎不會有水濺出去,是非常聰明的設計。

Dear Hsiu-Ping C., Thank you for your detailed review! We’re delighted to hear that you appreciated the strategic location of our hotel and the thoughtful design of our shower rooms. We understand that the room size and the absence of a refrigerator were points of concern, and we appreciate your understanding of the space constraints in central London. Your feedback is invaluable to us, and we will certainly consider it as we strive to improve our guest experience. We hope to welcome you back soon for another pleasant stay! Kind Regards, Imed Chikhaoui

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其他网络用户评价我们的酒店

  • 994 评论 9.6/10 位置
  • 1,377 评论 4.3/10 房间
  • 879 评论 7.6/10 服务
  • 14 评论 6.9/10 上网
  • 969 评论 2.1/10 舒适度
  • 366 评论 5.5/10 清洁度
  • 302 评论 6/10 性价比
  • 263 评论 2.8/10 设施

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