伦敦帕丁顿美居酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 1,054 评论

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伦敦帕丁顿美居酒店 - Image 1
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144 Praed Street, 帕丁顿, W2 1HU 伦敦, 英国

描述

酒店其他优惠

  • 这家时尚的四星级酒店位于一座历史悠久的建筑内，提供免费无线网络和空调

  • 紧邻帕丁顿站，乘火车 15 分钟即可到达希思罗机场

  • 酒店设有 24 小时健身房、意大利美国餐厅和备受欢迎的酒吧

  • 步行 5 分钟即可抵达全市最大的皇家公园--海德公园

  • 设施齐全的会议室，最多可容纳 40 人

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酒店位置

伦敦帕丁顿美居酒店

144 Praed Street, 帕丁顿
W2 1HU 伦敦
英国

GPS:51.516334, -0.174869

电话
传真 +44 20 7706 8800

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

FRANKIE AND BENNY S

Frankie & Benny's 餐厅从早上 7 点开始营业，确保客人可在忙碌的城市苏醒之前享用早餐。在一天结束时，餐厅还将为客人提供精致的晚餐。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.9/5  1,054 评论

TripAdvisor 评级  3.7/5  2,505 评论

Great service and location

Tripadvisor 评级 4.0/5

esmeekl97 经 TripAdvisor 认证的评论

Excellent service and friendly staff, was a bit early for check-in so they stored my luggage in the meantime without any hassle. The doormen always greeted with a smile and the reception staff was also friendly. Received a free room upgrade and the free drinks and snacks in the room are a nice touch. Location is perfect, only a few steps away from Paddington station. Plenty of choices for breakfast. The rooms are a bit noisy. When someone in the same hallway shuts their door, you can hear it. You can also hear some trains, which might be an issue for light sleepers. The shower could use an upgrade or deep scrub, with mould starting to form on the shower doors. The rest of the room/bathroom was clean.

Disappointing

Tripadvisor 评级 2.0/5

Disaster D 经 TripAdvisor 认证的评论

The rooms do not look like the picture at right. I reserved the "Cozy Double" I have been in jail cells with more room. For one person maybe , not two. One side of the bed was against the wall. When I nicely asked to be moved, the evening team said they would put a note in for the morning team to move us after check outs. Nope. We checked out and went to the Hilton on Hyde park. Much nicer same price

Dear Disasterdave, Thank you for your feedback. We're truly sorry to hear that your stay did not meet your expectations. We understand how important comfort and space are, especially when traveling as a couple, and we regret that the room layout and follow-up on your request fell short. Your comments have been shared with our team to ensure we improve our communication and service. We’re glad you found a place that better suited your needs, and we hope you might consider giving us another chance in the future. Kind Regards, Imed Chikhaoui

The cost does not warrent the experience.

Tripadvisor 评级 2.0/5

nathanwinstanley 经 TripAdvisor 认证的评论

There are good things and bad things, but unfortunately the bad things mean that I won't be staying here again. And thats a shame. Mainly as the bed and the pillows where great and really comfy. However... the soundproofing from Praed Street was terrible and you could hear pretty much everything. Also the curtains did not seal against the wall meaning that at about 4am the room was very very light which made it hard to sleep. Also I did not see anywhere it worn you that you can hear what I assume to be the Hammersmith and City line constantly rolling by. And then the nail in the coffin was that there was no TV remote in the room when I checking in. I did ring down and the guy behind the desk advised that he would get house keeping to bring one, but I then needed to ring back half an hour later as no one had bothered to come with one, and when they did a good number of the buttons on the remote did not actually work. Overall, for the cost of this hotel, its not worth the money.

Dear Nathanwinstanley, Thank you for sharing your detailed feedback. We’re pleased to hear that you found the bed and pillows comfortable, but we sincerely regret that other aspects of your stay did not meet expectations. We apologize for the issues with soundproofing, curtain coverage, and disruptions from external noise, as well as the inconvenience caused by the missing and malfunctioning TV remote. These are concerns we take seriously, and your insights help us identify areas that need improvement. We truly appreciate you taking the time to provide your honest review, and we will ensure that your comments are reviewed by our team to improve the experience for future guests. If there’s anything further you’d like to discuss, please don’t hesitate to reach out. Thank you again for your valuable feedback. Kind Regards, Imed Chikhaoi

Genuine review!!

Tripadvisor 评级 3.0/5

Laura B 经 TripAdvisor 认证的评论

I arrived at 11.00 am on Saturday when check in was at 3.00pm. They wouldn’t allow us to check in earlier despite seeing that I needed to freshen up and there were rooms still available . So I freshened up in the bar area. After popping out and arriving back 30 mins later they couldn’t locate my bag I left - after checking each room I found it myself. Reception is a shambles but concierge on door always happy and attentive We checked in later. The room was ok, and the complimentary gifts were a nice touch although I don’t think 307 pound a night was worthy of this. Upon going into the bathroom I saw something crawl under my feet - a beetle. How on earth did that get there. Made me feel sick but captured it and put it outside. We was looking forward to the late check out only to be greeted by noisy cleaners on the corridor floor on Sunday morning . It sounded like they were having a party - rather than working. I made myself known and they was quiet after that Your breakfast area is in Frankie and bennys. No introduction where anything was - just “help yourself “. My partner doesn’t drink hot drinks or Juice so asked how a coke. Had to pay 4.44 for it after spending 307 for the night. The staff prioritise the public guests and not the hotel guests and what did it for me was that I found a hair in the scrambled egg section. Made me feel very sick I’m not confident after reading reviews that this will get handled or addressed - all you seem to get is “sorry” And nothing else. So I may also contact head office and trading standards - Dependant on what the hotel come back with Please don’t stay here for the rate they charge. Not a 4 star and definitely not worth the nightly rate

Dear Laura Bowater5, Thank you for sharing your honest experience. We're truly sorry that your stay did not meet expectations and that you encountered multiple inconveniences during your visit. We sincerely regret the issues with check-in, room cleanliness, and overall service. These are not the standards we strive to uphold, and your feedback is invaluable as we work to improve. We understand that each aspect of your stay contributes to your overall impression, and we deeply regret that we fell short in providing the quality experience you deserve. Please know that we take your concerns seriously and will be reviewing them with our team to ensure improvements are made. If you'd like to discuss your experience further, please reach out to us directly—we would appreciate the opportunity to address your concerns more thoroughly. Thank you for your time, and we hope we can restore your trust in the future. Kind Regards, Imed Chikhaoui

Fantastic

Tripadvisor 评级 5.0/5

Deb B 经 TripAdvisor 认证的评论

The location is perfect. Right beside paddington station, with restaurants everywhere, with lovely little parks and public art around every corner.The staff are wonderful: helpful, friendly and went out of their way to make our stay comfortable. We felt very welcome there.

Dear Debb T3311GO, Thank you for your fantastic review! We're delighted to hear that our prime location, surrounded by restaurants, parks, and public art, made your stay enjoyable. It’s especially wonderful to know that our team’s hospitality left a lasting impression. We strive to create a warm and welcoming environment, and your kind words mean a lot to us. We truly appreciate your feedback and look forward to welcoming you back for another great stay. Kind Regards, Imed Chikhaoui

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其他网络用户评价我们的酒店

  • 1,169 评论 9.6/10 位置
  • 1,367 评论 5.5/10 房间
  • 1,179 评论 8.8/10 服务
  • 16 评论 8.7/10 上网
  • 891 评论 2.7/10 舒适度
  • 402 评论 6.8/10 清洁度
  • 234 评论 6.3/10 早餐
  • 218 评论 2.9/10 设施

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