Novotel Bangkok Sukhumvit 20 4 stars

Customer review rating (ALL Rating) 4.6/5 845 reviews

Best price
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Novotel Bangkok Sukhumvit 20 - Image 1
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19/9 Sukhumvit 20, Klong Toey, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Renowned gourmet bar and restaurants

  • Interconnecting rooms and Family Suites

Our accommodation(s)

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20, Klong Toey
10110 BANGKOK
Thailand

GPS:13.731522, 100.564021

Telephone
Fax +66 2 009 4900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  845 reviews

TripAdvisor Rating  4.5/5  2,118 reviews

Certificate of excellence 2023

First time in this hotel for business

TripAdvisor rating 4.0/5

Scott L TripAdvisor review

Fon in the executive lounge does a great job. She is friendly and professional. The staff member on the door early for breakfast is not so good and should not be greeting customers. The room was clean and tidy and the hotel location close to BTS and Terminal 21.

Dear 648scottl, We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback and noted on your comment regarding the staff during the breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

happy anniversary

TripAdvisor rating 5.0/5

미래 변 TripAdvisor review

very nice view! food and service is good Thank you for the kindness of the Fon staff. it is a hotel I want to revisit. enjoy:)

Dear _Q4907EX, We very much appreciate your review regarding your experience at Novotel Bangkok Sukhumvit 20. We are glad to hear that you had a memorable time during your stay with us. And we appreciate your compliment to our team member. Your positive feedback will encourage the team for provide service better. Thank you again and we are looking forward to welcome you back to Novotel Bangkok Sukhumvit 20 in the future. Warmest regards, Kanta Hanvesakul Resident Manager

Amazing Service

TripAdvisor rating 5.0/5

Odyssey20875757547 TripAdvisor review

I’ve stayed at this Hotel quite a few times and it only gets better and better l. The service and hotel staff always very welcoming

Dear Odyssey20875757547, Thank you very much for taking the time to write your review of your recent experience with us. We are pleased to know that you had an enjoyable stay and thank you for your valuable comments and score, which will be shared with our team members. Please rest assured that we are committed to providing the highest level of services and facilities to our guests at Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back. Yours sincerely, Kanta Hanvesakul Resident Manager

Best beds in BKK

TripAdvisor rating 5.0/5

Namtip D TripAdvisor review

A hotel in the heart of BKK perfectly located for all ones' tourist needs. This was a spur of the moment booking because during Songkran The Thai New Year 4 day water festival time. There are several Novotel hotels in BKK where this is their 4-star offering that caters to hotel groups for short and longer term stays. Their beds are already good, but with 2 toppers I was floating on clouds all night and zero back pain in the morning. Thank you Novotel you managed what 5 star hotels can't. All we ask for in a hotel is a comfortable bed and a good shower from the room and decent service and good food from the hotel's services, right? From front desk and Javri I think was his name who was excellent in every way. The Novotel service is faultless. The room service food was good where my sleep was just perfect. I made the mistake of wanting 5 star and moving on where the 5 star hotel I went to was a nightmare, which I'll review later. I'l stay at Novotel again and have done before in Siam Square by Paragon.

Dear Khun NamtipD_13, We very much appreciate your review regarding your experience at Novotel Bangkok Sukhumvit 20. We are glad to hear that you had a memorable time with us during Songkran Holiday and we appreciate your complement to our team members, Khun Jira, Front Office Manager. Our team members are well intended to welcome all guest as their second home and your positive feedback will encourage the team for provide service better. Thank you for the positive feedback to our room features and decoration and we are looking forward to welcome you back to Novotel Bangkok Sukhumvit 20 once again. Best regards, Kanta Hanvesakul Resident Manager

Another lovely stay

Customer review rating 5.0/5

Sue Couples - Confirmed reviews ALL

This is the 4th occasion we have stayed at this hotel. Extremely friendly, knowledgeable and helpful staff. Super breakfast with enough choice to please everyone. We always request a high floor and never been disappointed… spectacular night city views. Relaxed atmosphere around the pool area.

Dear Ms. Sue, We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

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Other web-users rate our hotel

  • 734 reviews 9.1/10 Location
  • 896 reviews 8.2/10 Room
  • 984 reviews 8.9/10 Service
  • 12 reviews 9.6/10 WiFi
  • 532 reviews 8.9/10 Breakfast
  • 389 reviews 8.2/10 Cleanliness
  • 383 reviews 7.5/10 Comfort
  • 279 reviews 8.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.