Novotel Taiping Perak 4 stars

Customer review rating (ALL Rating) 4.5/5 1,402 reviews

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Novotel Taiping Perak - Image 1
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No 1 Jalan Tupai, Perak Darul Ridzuan, 34000 TAIPING, Malaysia

Description

Hotel extras

  • Spacious Pre - Function area for all meeting. Built in LCD projector & screen for all meeting

  • The only hotel in town provides business centre facilities.

  • The only hotel with Kid`s club and equipped with both Swimming Pool and Gym.

  • 1,100 covered parking bays available.

  • Easy access to shopping mall as hotel located on top of Taiping Mall.

Our accommodation(s)

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Hotel location

Novotel Taiping Perak

No 1 Jalan Tupai, Perak Darul Ridzuan
34000 TAIPING
Malaysia

GPS:4.85017, 100.7429

Telephone
Fax +60 5-806 1733

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Non contractual photo

Enjoy an interactive dining experience. Our buffet features Asian and international cuisine for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,402 reviews

Customer review rating 5.0/5

Bee H. T. Friends - Confirmed reviews ALL

Apart from the bidet hose that was faulty (noted to staff on day of check out), Novotel is certainly the place I will go to each time I am in Taiping. Well mannered and gentle staff. Wee maintained. Good job to the management.

Dear Guest, Thank you for sharing your feedback regarding your recent experience with us. Based on your ratings and comments, I believe you had a good experience, and we look forward to welcoming you back soon. By the way, I will look into the hand bidet. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Paul T. S. L. Couples - Confirmed reviews ALL

Love the central location of Taiping, friendly front staff, the cooking staff, and servers were helpful, friendly. The cleaning room crew was hardworking, courteous, and friendly.

Dear Guest, Thank you for sharing your feedback regarding your recent experience with us. Based on your ratings and comments, I believe you had a good experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 5.0/5

Jit S. L. Couples - Confirmed reviews ALL

Friendly staff, clean and well maintained rooms and nice breakfast.

Dear Guest, Thank you for sharing your feedback regarding your recent experience with us. Based on your ratings and comments, I believe you had a good experience, and we look forward to welcoming you back S.. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Chee W. C. Business - Confirmed reviews ALL

Housekeeping is slow and needs improvement. The team very careless forgot to place towel and respond time to fix the problem is too long which is very irritating.

Dear Guest, Thank you for sharing your feedback regarding your recent experience with us. I have reviewed your remarks and will definitely convey your feedback to the Executive Housekeeper so he can take action and enhance it. I will also investigate those with a low score, analyze it, and improve them. Thank you once more for your feedback, and we are eager to deliver improved service to you in the future. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Wei M. T. Couples - Confirmed reviews ALL

Centrally located near many eateries and hawker center. Connected to Taiping Mall which has a supermarket. Free parking for house guests. Good room size and nice unblocked view with room facing lake and mountain. Very friendly front desk staffs. A short walk to Taiping Lake Garden for morning exercise. Parking on level 6, driving up the narrow ramp can be a bit tricky for new comer. The parking area near the lift lobby has a strong sewer stench. Housekeeping forgot to clear the trash in the bathroom left behind by previous guest. On another occasion did not provide new towels after taking away the wet towels.

Dear Guest, Thank you for sharing your feedback regarding your recent experience with us. I have reviewed your remarks regarding parking area and housekeeping issues. Concerning the parking area, we intend to relocate it to the basement soon. I will notify senior management once more. Moving the parking area to the basement will provide greater convenience for our guests. Concerning housekeeping matters, I will definitely relay comments to the Executive Housekeeper so he can address them and prevent a recurrence. Thank you once more for your feedback, and we anticipate delivering you improved service in the future. Kind regards, James Chan General Manager

Other web-users rate our hotel

  • 1,308 reviews 9.3/10 Location
  • 1,491 reviews 8.6/10 Room
  • 1,201 reviews 8.6/10 Service
  • 39 reviews 5.8/10 WiFi
  • 858 reviews 8.2/10 Cleanliness
  • 442 reviews 8.7/10 Breakfast
  • 324 reviews 8.7/10 Food
  • 240 reviews 8.8/10 Vibe

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