Novotel Taiping Perak 4 stars

Customer review rating (ALL Rating) 4.5/5 1,509 reviews

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Novotel Taiping Perak - Image 1
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No 1 Jalan Tupai, Perak Darul Ridzuan, 34000Β TAIPING, Malaysia

Description

Hotel extras

  • Spacious Pre - Function area for all meeting. Built in LCD projector & screen for all meeting

  • The only hotel in town provides business centre facilities.

  • The only hotel with Kid`s club and equipped with both Swimming Pool and Gym.

  • 1,100 covered parking bays available.

  • Easy access to shopping mall as hotel located on top of Taiping Mall.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 2 Single Beds

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 31 mΒ² / 333 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

Premier Room with 1 King Size Bed, A unique experience combining relaxation and business. Facing the beautiful scenery of Taiping Lake and the greenery of the Hills.

  • Views:

    Lake View or Pool side

Max. number of persons
3
Area
From 31 mΒ² / 333 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Premier Room with 2 Single Beds, A unique experience combining relaxation and business. Facing the beautiful scenery of Taiping Lake and the greenery of the Hills.

  • Views:

    Lake View or Pool side

Max. number of persons
3
Area
From 31 mΒ² / 333 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Grand Deluxe with 1 King Size Bed, A unique experience combining relaxation and business. Facing the historical inner city with spacious room area.

  • Views:

    City View or Lake View

Max. number of persons
3
Area
From 38 mΒ² / 409 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Presidential Suite with 1 King Size Bed

Photo out of - Presidential Suite with 1 King Size Bed

Presidential Suite with 1 King Size Bed, An unforgettable experience! Large, well-designed, the suite includes a separate lounge and bedrooms. It offers unbeatable facilities: spacious living area, beautiful views of Taiping Lake.

  • Views:

    City View

Max. number of persons
4
Area
From 213 mΒ² / 2292 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Taiping Perak

No 1 Jalan Tupai, Perak Darul Ridzuan
34000Β TAIPING
Malaysia

GPS:4.85017, 100.7429

Telephone
Fax +60 5-806 1733

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 197 rooms
  • One room for people with reduced mobility
  • 14 connecting rooms
  • 197 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

7 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Services for children

  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Children''s TV Channels

Well-being

Outdoor Swimming Pool

  • Outside
  • On site

Inbalance

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 89 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.9 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking

Accessibility

  • Elevators
  • Accessible parking

FOOD EXCHANGE

Non contractual photo

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Enjoy an interactive dining experience. Our buffet features Asian and international cuisine for breakfast, lunch and dinner.

The bright and cheery Lobby Lounge offers a delectable range of refreshments and light snacks.

The hotel features a fitness center, swimming pool and balanced menus for guests to keep up with their fitness regimes.

Novotel Taiping has experienced wedding specialists to ensure that your special day is truly memorable.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL RatingΒ  4.5/5Β  1,509 reviews

Customer review rating 5.0/5

Sugeeta B. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a positive experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Mohd K. M. D. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a comfortable experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Anis N. N. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback about your recent stay. We are thrilled to hear you had a comfortable experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Norazli M. N. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a positive experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 3.5/5

Nur H. A. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I am deeply sorry to hear that our housekeeping service fell short of your expectations. Please be assured that I have addressed this directly with our Executive Housekeeper to ensure immediate corrective action is taken. Your comfort, satisfaction, and safety are our top priorities, and we are treating this matter with the seriousness it deserves. Thank you again for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with an improved service you deserve. Kind regards, James Chan General Manager

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a positive experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Mohd K. M. D. Families - Confirmed reviews ALL

GOOD AND EXCELENT

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a comfortable experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Anis N. N. Families - Confirmed reviews ALL

Everythings are very good and nice. Room big and comfortable to my family. Breakfast provided also delicious and got many choices. Overall we are like to stay at this hotel and will come again and stay here.

Dear Guest, Thank you for sharing your feedback about your recent stay. We are thrilled to hear you had a comfortable experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Norazli M. N. Families - Confirmed reviews ALL

Breakfast buffet spread was fantastic!

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a positive experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 3.5/5

Nur H. A. Couples - Confirmed reviews ALL

During my recent stay at the hotel, I overall found it to be a good hotel. The location is very strategic, the facilities are comfortable, and I generally enjoyed my stay. Unfortunately, I had a disappointing experience with the housekeeping service. Around 12:00 noon, I approached a housekeeping staff member and specifically requested that my room be cleaned while I was present, including a change of bedsheets. I waited in the room until approximately 4:00 PM, but no one arrived. Eventually, I had to leave the hotel. Upon returning later, I found that the room had only been partially serviced. While the bed had been made, the bedsheets had not been changed despite a note clearly placed on the bed requesting a bedsheet change. In addition, the floor mat was left wet, the empty tissue box had not been replenished, and both toilet paper rolls had run out and were not replaced. I had to contact Reception to request these items and have the housekeeping service completed. It was disappointing that such basic housekeeping details were overlooked, especially after a direct request had been made earlier in the day. While I appreciate the hotel's comfortable environment and excellent location, I hope management will review the housekeeping procedures and communication process to ensure a more consistent guest experience in the future.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I am deeply sorry to hear that our housekeeping service fell short of your expectations. Please be assured that I have addressed this directly with our Executive Housekeeper to ensure immediate corrective action is taken. Your comfort, satisfaction, and safety are our top priorities, and we are treating this matter with the seriousness it deserves. Thank you again for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with an improved service you deserve. Kind regards, James Chan General Manager

Customer review rating 5.0/5

Pui L. C. Friends - Confirmed reviews ALL

Great experience with the hotel. Staff were approachable and professional. Room was comfy such that we had a good night sleep.

Dear Guest, Thank you for sharing your feedback about your recent stay. We are thrilled to hear you had a great experience, and we look forward to welcoming you back soon. Kind regards, James C. General Manager

Customer review rating 3.5/5

Razifah M. R. Families - Confirmed reviews ALL

It's alright, I guess.

Dear Guest, Thank you for sharing your feedback about your recent stay. We appreciate your ratings and will use your feedback to keep improving our guest experience. By the way, we would love to invite you to join our Accor Live Limitless (ALL) loyalty programme to enjoy exclusive members' rates and other special benefits. Registration is completely free and can be completed quickly online by searching for "Accor Live Limitless". Thank you once again, and we look forward to welcoming you back in the near future. Kind regards, James Chan General Manager

Customer review rating 0.5/5

Mehrzad I. Families - Confirmed reviews ALL

My rooms weren't cleaned until almost 8 p.m. Shocking.

Customer review rating 4.5/5

Ganesan V. Families - Confirmed reviews ALL

Had a very pleasant stay at Novotel. Great location with most sightseeing spots nearby. The Front Office and Restaurant staff were very welcoming and polite. Will definitely come back again. Kudos to the entire team! πŸ‘

Customer review rating 4.5/5

Ahmad S. A. Couples - Confirmed reviews ALL

We love rojak sotong, yong tau fu and other local foods. The stalls are just across the street from the hotel, less than 50 meters away.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a positive experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 5.0/5

Zainol Z. Z. Families - Confirmed reviews ALL

Parking spacious Check in process smooth Room clean Overall excellent

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a positive experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 5.0/5

Mohd K. A. H. Families - Confirmed reviews ALL

Middle of the town, super comfortable rooms, friendly staff, modern, extraordinary view and very well priced.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a positive experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Mohd F. A. H. Families - Confirmed reviews ALL

Everything is ok except the pool which is a bit smelly

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I have read your feedback, and will check the swimming pool as mentioned. Once again, thank you for your feedback, and we look forward to welcoming you back in the near future. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Badrul H. S. Families - Confirmed reviews ALL

The hotel is very comfortable, and it is well located in Taiping Mall making it easy to get the food and things needed for the stay.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a comfortable experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Pin H. O. Families - Confirmed reviews ALL

Nothing to complain about everything except the TV program quality , hope to see it upgraded to Smart TV

Dear Guest, Thank you for your feedback regarding your recent stay. We are currently replacing our TVs with newer models in stages to improve our guest experience. Thank you again for your feedback, and we hope to welcome you back in the near future. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Nur D. A. M. Families - Confirmed reviews ALL

Had a wonderful experience staying at novotel taiping. The only room for improvement is the poll. Maybe u need to upgrade the pool and put some shadings around it. Tq

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a comfortable experience, and we look forward to welcoming you back soon. I will look into the swimming pool as mentioned. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Datuk Z. M. E. Business - Confirmed reviews ALL

Overall, the hotel is clean and nice.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a comfortable experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Shamini H. D. Families - Confirmed reviews ALL

Perfect location and clean room. To hit the 10star mark staff cn be trained on professionalism. One of them jst barged in on the last day of our stay at 1030am. He said he thought we were checking out?! Although he apologised this shld not hv happened. We ordered and paid fr a glass of milo for breakfast because staff said no milo. Waited fr so long fr milo. Small things like this cn be trained. Otherwise all good.

Dear Guest, Thank you for your feedback about your recent stay. Please accept my sincere apologies for the staff entering your room at 10.30am and the delay with your order. I am currently addressing these issues with my team to ensure they do not happen again. We truly appreciate your feedback and hope to welcome you back for a much-improved experience in the future. Kind regards, James Chan General Manager

Customer review rating 5.0/5

Ling S. N. Families - Confirmed reviews ALL

Great

Dear Guest, Thank you for sharing your feedback about your recent stay. We are thrilled to hear you had a comfortable experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.0/5

N. N. Families - Confirmed reviews ALL

Overall, my family and I had a comfortable stay at Novotel Taiping, and we appreciated the convenient location and the hospitality provided by the hotel team. However, I would like to highlight two areas that I hope the hotel management can review and improve. 1. Shower Area – Room 1120 There appears to be an issue with the shower floor level or drainage in Room 1120. During showering, water flowed towards the shower entrance and caused water to accumulate/flood around the entrance area. I believe this should be inspected by the Engineering/Maintenance team, as the wet floor at the shower entrance could become a slipping hazard, particularly if a guest does not notice the accumulated water when entering or leaving the shower. I hope the hotel can check the floor gradient, drainage and shower enclosure to prevent this from happening to future guests. 2. Breakfast – Nasi Lemak Sambal I also feel that the nasi lemak sambal could be improved. During my stay, the sambal tasted as though it was not sufficiently cooked, with the spiciness being quite prominent. In my opinion, the sambal would taste better if the onions were cooked more thoroughly and used more generously, allowing their natural sweetness to balance the spiciness. A good nasi lemak sambal should have a better balance of spicy, savoury and slightly sweet flavours. These comments are shared constructively because I enjoyed my stay and would like to see Novotel Taiping continue improving its guest experience. Thank you to the Novotel Taiping team for your hospitality.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I have noted your comments concerning the shower floor and the quality of the nasi lemak sambal. Please rest assured that I am looking into these matters with my team to ensure immediate improvements are made. Thank you once again for your valuable feedback, and we look forward to providing you with a much better experience in the future. Kind regards, James Chan General Manager

Other web-users rate our hotel

  • 1,334 reviews 9.4/10 Location
  • 1,502 reviews 8.4/10 Room
  • 1,229 reviews 8.6/10 Service
  • 35 reviews 5.2/10 WiFi
  • 868 reviews 8/10 Cleanliness
  • 453 reviews 8.7/10 Breakfast
  • 243 reviews 8.7/10 Vibe
  • 12 reviews 4/10 Bar

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