Novotel Taiping Perak 4 stars

Customer review rating (ALL Rating) 4.5/5 1,307 reviews

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No 1 Jalan Tupai, Perak Darul Ridzuan, 34000 TAIPING, Malaysia

Description

Hotel extras

  • Spacious Pre - Function area for all meeting. Built in LCD projector & screen for all meeting

  • The only hotel in town provides business centre facilities.

  • The only hotel with Kid`s club and equipped with both Swimming Pool and Gym.

  • 1,100 covered parking bays available.

  • Easy access to shopping mall as hotel located on top of Taiping Mall.

Our accommodation(s)

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Hotel location

Novotel Taiping Perak

No 1 Jalan Tupai, Perak Darul Ridzuan
34000 TAIPING
Malaysia

GPS:4.85017, 100.7429

Telephone
Fax +60 5-806 1733

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Non contractual photo

Enjoy an interactive dining experience. Our buffet features Asian and international cuisine for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,307 reviews

TripAdvisor Rating  4.3/5  397 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Elisha H. Families - Confirmed reviews ALL

Stayed here with my family for a short holiday and really loved the hotel and location. Will definitely be staying here again!

Dear Guest, Thank you for your feedback regarding your recent stay with us. Based on your ratings and comments, I believe you had a good experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Devi G. Families - Confirmed reviews ALL

Overall a pleasant stay. However, just a note : the peep hole at the door are wrongly placed. From outside, we can see inside the room but not from in the room to check on who is outside.

Dear Guest, Thank you for your feedback regarding your recent stay with us. I am very pleased to know that you had a wonderful experience, and we look forward to welcoming you back soon. By the way, I will look into the peephole. Kind regards, James Chan General Manager

Customer review rating 3.5/5

Chok Y. C. Families - Confirmed reviews ALL

Met my expectations

Dear Guest, Thank you for your feedback regarding your recent stay with us. Based on your ratings and comments, I hope you had a good experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 1.5/5

Hesham M. Business - Confirmed reviews ALL

Unfriendly staff, slow service

Dear Guest, Thank you for your feedback regarding your recent stay with us. I have read your comments, and I will certainly look into the entire situation and take immediate steps to address the issues. Once again, thank you for your feedback, and we look forward to the opportunity to serve you better in the future. Kind regards, James Chan General Manager

Customer review rating 3.5/5

Yudhisthira R. Business - Confirmed reviews ALL

Overall the rooms were nice and the start was enjoyable. However the hotel walls seem to be thin enough for us to hear the people's voices from the other neighboring room. While the options for the hotel breakfast can improve as it seems very limited & pricey if we take add of the hotel breakfast in each day. (Which is said to be RM50 per day) The validation of the hotel parking seems to be very inconvenient as well as we have to back to the hotel lobby each time to validate it as the hotel room are on level 9 & above parking is on level 6. Seems very counter intuitive. It would be good to have the validation option on level 6 itself. And finally, not a major deal, but hotel should provide the receipt on the same or next day for the Perak gov tourist tax we are paying. Not on the last day when we are leaving. As what I experienced, the staff was unable to print it for me & I had to wait at least 20 mins for her to tell me to wait longer it receive it in the email. I took the email option which I was okay with, but would have preferred to have the option earlier rather than wait as I need to go elsewhere. I don't blame the staff, but kindly improve your systems so that we don't have to wait for the staff to combine the receipts before they print. Overall the room was fine & comfortable. Just the above few things that can improve.

Dear Guest, Thank you for your feedback regarding your recent stay with us. I have read each of your comments and will definitely look into improving them. For breakfast, I encourage our guests to join us as members to enjoy special benefits. Kindly go to Google, type Accor Live Limitless, sign up immediately, and start enjoying the special perks. Members will enjoy special rates for rooms and are encouraged to book rooms with breakfast upon reservation. Regarding the car park, we plan to shift it to the basement in the future. I will inform upper management again. For the receipt of Perak government's local service charges, I will certainly inform the Head of Finance to facilitate the issuance of a receipt upon receiving payment at check-in. For the soundproof room system, I will inform upper management to look into it. Once again, thank you for your feedback, and we look forward to welcoming you back again in the near future. Kind regards, James Chan General Manager

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Other web-users rate our hotel

  • 1,305 reviews 9.3/10 Location
  • 1,522 reviews 8.5/10 Room
  • 1,172 reviews 8.6/10 Service
  • 47 reviews 5.4/10 WiFi
  • 882 reviews 8.4/10 Cleanliness
  • 391 reviews 8.4/10 Breakfast
  • 310 reviews 8.3/10 Food
  • 218 reviews 8.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.