I book this hotel specifically to relax. First the view is nice if you got the hill view. Second, the bed, my god the bed. Probably the best bed ever haha. I come here to relax and within a few seconds on the bed, I'm already asleep. Then there's the access to the yongtaufu food court of the hotel which is delicious but if the hotel room service is also good , both the taste and the price. Lastly the breakfast serves a variety of food and so worth it for the price we pay. Overall, gonna come back here in the future.

The crew of hotel staffs I met were impressive, courteous, sincere and patient in rendering their services as well as handling questions or requests throughout my stay that I really appreciated it. The hotel location is a plus that is within walking distance to eateries and Taiping Lake Garden. Most of the in-room amenities were functionally good. In-room lighting brightness and air-conditioning coolness have room for improvement. Process of validating car parking ticket at Ground Floor Front-desk for complimentary parking prior to getting car from 6th Floor resulted inconvenience. Overall, thank you Novotel Hotel Taiping.

Next to Taiping Mall, Opposite is a big Food Court, Short distance to Taiping Lake, Zoo Taiping ETC

Well located,good stay... This is my third time staying here

Front desk staff are friendly, room is clean & new, hotel situated at very strategic central location. Walking distant to the renowned serene Taiping Lake

Location in the town center, which is easy to access, food is good, with variety of items but less of salty taste. Room is limited space. One thing i am not satisfied was the comforter & bed sheet smell bad like it was not replace from the previous guest.

Enjoy our stay very much

My 3rd time staying in Novotel taiping

Me and my family are return guests as taiping is my mother’s hometown. unfortunately this was one of my worst experience. state borders were reopened and sop were less strictly emphasised doesn’t mean hotel guests can walk around in the lift and lobby area without masks on. this is not their home! informed your staff yet no action has been done. disappointed!

Nice room and views

Iron at one of the room is not functioning, television too..when ask at counter they said TM have problem..hotel should give us discount..

Overall my stay was pleasant. Clean room. During my stay only that make me unsatisfied is the TV channel is unavailable. Hope that Novotel Taiping always do monthly maintenance and resolve this issue ASAP. Lastly, big thank to Amirul (Front Desk) for helping me to get good rooms.

Poor room arrangement as do not read guest comment or request upon check in; I had arranged my booking a weeks before, this must not happened upon check in. No priority at all for Accor membership. To be improve the professionalism for front-liner.

The hotel rooms were booked about a year ago however due to the pandemic we were only able to take a trip to Taiping recently. The staff at reception was unclear of what he was doing, moreover he did not have a welcoming attitude towards us. He was rude in talking and no customer service or whatsoever. There were litters in both rooms when we first entered, ie: plastic wrapping from mineral bottle, tags from clothes,etc. One thing good was the housekeeping girls who after we requested, helped us cleaned the rooms again and vacuumed.

everything was fine, from the check in, parking space, room cleanliness, the amenities and the ambience of the surrounding of taiping city. if there was something to improve was the courtesy and etiquette of a particular waiter in the hotel restaurant…( tried calling the restaurant to review on the incident but couldn’t get the manager) who was rude and questioning us of our choice, and it did spoil the mood for the lunch which i wanted to try their crispy squid , highly recommended. highly recommended as it has a mall next to it, local food court in front of the mall and a good place to jog at the taiping lake garden.