Novotel Taiping Perak 4 stars

Customer review rating (ALL Rating) 4.6/5 1,557 reviews

Best price
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Novotel Taiping Perak - Image 1
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No 1 Jalan Tupai, Perak Darul Ridzuan, 34000 TAIPING, Malaysia

Description

Hotel extras

  • Spacious Pre - Function area for all meeting. Built in LCD projector & screen for all meeting

  • The only hotel in town provides business centre facilities.

  • The only hotel with Kid`s club and equipped with both Swimming Pool and Gym.

  • 1,100 covered parking bays available.

  • Easy access to shopping mall as hotel located on top of Taiping Mall.

Our accommodation(s)

See availabilities

Room

Superior Room with 2 Single Beds

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 31 m² / 333 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

Premier Room with 1 King Size Bed, A unique experience combining relaxation and business. Facing the beautiful scenery of Taiping Lake and the greenery of the Hills.

  • Views:

    Lake View or Pool side

Max. number of persons
3
Area
From 31 m² / 333 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Premier Room with 2 Single Beds, A unique experience combining relaxation and business. Facing the beautiful scenery of Taiping Lake and the greenery of the Hills.

  • Views:

    Lake View or Pool side

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Grand Deluxe with 1 King Size Bed, A unique experience combining relaxation and business. Facing the historical inner city with spacious room area.

  • Views:

    City View or Lake View

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Presidential Suite with 1 King Size Bed

Photo out of - Presidential Suite with 1 King Size Bed

Presidential Suite with 1 King Size Bed, An unforgettable experience! Large, well-designed, the suite includes a separate lounge and bedrooms. It offers unbeatable facilities: spacious living area, beautiful views of Taiping Lake.

  • Views:

    City View

Max. number of persons
4
Area
From 213 m² / 2292 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Taiping Perak

No 1 Jalan Tupai, Perak Darul Ridzuan
34000 TAIPING
Malaysia

GPS:4.85017, 100.7429

Telephone
Fax +60 5-806 1733

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 197 rooms
  • One room for people with reduced mobility
  • 14 connecting rooms
  • 197 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

7 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Services for children

  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Children''s TV Channels

Well-being

Outdoor Swimming Pool

  • Outside
  • On site

Inbalance

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 89 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.9 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking

Accessibility

  • Elevators
  • Accessible parking

FOOD EXCHANGE

Non contractual photo

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Enjoy an interactive dining experience. Our buffet features Asian and international cuisine for breakfast, lunch and dinner.

The bright and cheery Lobby Lounge offers a delectable range of refreshments and light snacks.

The hotel features a fitness center, swimming pool and balanced menus for guests to keep up with their fitness regimes.

Novotel Taiping has experienced wedding specialists to ensure that your special day is truly memorable.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,557 reviews

Customer review rating 3.0/5

Choon M. L. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Wah S. C. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback about your recent stay. Based on your high ratings and feedback, we are glad to see that you enjoyed your stay with us, and we look forward to welcoming you back again. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Chee H. L. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the issues you experienced with the unreplenished coffee and the smoke detector. Please be assured that I have addressed this immediately with our housekeeping and maintenance teams. We are reinforcing our inspection procedures to ensure that all rooms are fully stocked, functional, and defect-free before our guests arrive. Thank you once again for helping us improve. We look forward to welcoming you back and providing you with a much better experience in the future. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Saw L. N. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a positive experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Vasanti P. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your thoughts regarding your recent stay. We take your comments very seriously and will use them to improve our services across the board. Our goal is always to provide an exceptional experience for visitors coming to Taiping. Thank you once again for your time, and we look forward to welcoming you back with an enhanced experience in the future. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Wah S. C. Business - Confirmed reviews ALL

I stay at Novotel business travel purpose & average every months will stay few days, Novotel will be my priority stay hotel.

Dear Guest, Thank you for sharing your feedback about your recent stay. Based on your high ratings and feedback, we are glad to see that you enjoyed your stay with us, and we look forward to welcoming you back again. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Chee H. L. Families - Confirmed reviews ALL

Quite satisfied with our stay. I think this could the best hotel as Taiping is a small town with not much hotels in this area. Coffee was not refilled when we checked-in so we got to ask for it. Cover for smoke detector was broken. Wires and the electronic can be seen. Overall, the room was quite good.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the issues you experienced with the unreplenished coffee and the smoke detector. Please be assured that I have addressed this immediately with our housekeeping and maintenance teams. We are reinforcing our inspection procedures to ensure that all rooms are fully stocked, functional, and defect-free before our guests arrive. Thank you once again for helping us improve. We look forward to welcoming you back and providing you with a much better experience in the future. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Saw L. N. Families - Confirmed reviews ALL

We love to stay here as hotel location is good, front desk staff are politely and clean room.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a positive experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Vasanti P. Families - Confirmed reviews ALL

2night 3 day stay. Convenient location , clean rooms, limited food options though. Nothing exciting here.

Dear Guest, Thank you for sharing your thoughts regarding your recent stay. We take your comments very seriously and will use them to improve our services across the board. Our goal is always to provide an exceptional experience for visitors coming to Taiping. Thank you once again for your time, and we look forward to welcoming you back with an enhanced experience in the future. Kind regards, James Chan General Manager

Customer review rating 1.0/5

Hui D. G. Families - Confirmed reviews ALL

Only 1 lift out of 3 was functioning during our stay & it was super slow. Booked for extra bed but was charged with breakfast even though alrdy inform front desk that we don’t want to add breakfast for our stay & had double confirmed with her before paying that the charges is without breakfast!

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the elevator malfunctions and the billing error you experienced. To provide some context, we have three guest elevators on-site, but unfortunately, two experienced technical failures during your stay. We immediately brought in our lift contractor to thoroughly examine and repair them so they are fully operational for our guests. Regarding the billing discrepancy, I have addressed this directly with our Front Office team. They have been instructed to strictly verify all transaction details before processing them to prevent this from happening again. Thank you once again for your valuable feedback. We look forward to providing you with a much-improved experience on your next visit. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Brenda L. Couples - Confirmed reviews ALL

The hotel staffs are very helpful especially the front office. Coure Ji is so helpful to help us to book 9ur train ticket.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a wonderful experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 5.0/5

Nazhatul I. M. Y. Families - Confirmed reviews ALL

I am your regular customer been coming annually every year. I enjoyed very much staying in Novotel. The cleanliness, the strategic location, the staff are all very kind and helpful. May need to improve the internet 🛜

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had an enjoyable experience, and we look forward to welcoming you back soon. I will look into the wifi/internet as mentioned. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Muhammad S. A. Families - Confirmed reviews ALL

Overall ok

Dear Guest, Thank you for sharing your feedback about your recent stay. Based on your ratings, we are glad to see that you enjoyed your stay with us, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Hock H. L. Families - Confirmed reviews ALL

I am from KL, It was my convocation day and stay over night there with my family of 5 & a maid, so i booked 2 rooms. Everything was good and probably the best hotel in Taiping. After check out, i proceed to Penang for another day before travelling back to KL.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a positive experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 5.0/5

Kam W. N. Business - Confirmed reviews ALL

CLEAN

Dear Guest, Thank you for sharing your feedback about your recent stay. Based on your high ratings, we are glad to see that you enjoyed your stay with us, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Sock L. T. Friends - Confirmed reviews ALL

Good place to stay if Taiping Lake is the focus

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a positive experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Chong C. Couples - Confirmed reviews ALL

My recent stay at Novotel Taiping was, as usual, a pleasant experience. The only minor observation is that no face flannel was provided in the room. I am not sure whether this is a standard practice or a recent change, but it is certainly not a major concern. There was also a small issue with the key card being deactivated, possibly because it was mistakenly assumed that we had already checked out. On a more positive note, my compliments to the entire team for their excellent hospitality, courtesy and friendliness. The staff were welcoming and attentive, making the stay enjoyable as always. Thank you to the team for maintaining such a pleasant experience. I look forward to staying with you again.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a pleasant experience, and we look forward to welcoming you back soon. I will personally investigate the matters you raised to ensure they are resolved. Kind regards, James Chan General Manager

Customer review rating 3.5/5

Hooi K. P. Couples - Confirmed reviews ALL

Strategic location & friendly staff. Improvement includes cleanliness and the set up in room. There was a card placed on the bed but the card is tear and scribbles.

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. I have shared your comments directly with our Executive Housekeeper so that our team can address these areas and make the necessary improvements. We appreciate you giving us the opportunity to better our services, and we look forward to welcoming you back for a much-improved experience in the future. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Bee Y. L. Families - Confirmed reviews ALL

Good locations and convenient

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a comfortable experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 5.0/5

Nur A. A. N. Couples - Confirmed reviews ALL

The staff were friendly and helpful, even though there were some technical issues with the system during check-in. They handled the situation very well and made sure everything went smoothly. During breakfast, I really enjoyed the freshly made roti jala prepared by Chef Hasbullah (I hope I got his name right!). This time, I also managed to redeem my welcome drink, which I thoroughly enjoyed. The drink was exactly as expected. Overall, everything went well, and I truly appreciate how well I was treated throughout my stay. Thank you so much for your warm hospitality and for making me feel at home. It really means a lot! I will definitely be back again, hopefully with my family members next time. Keep up the excellent service!

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a comfortable experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Laila H. C. O. Families - Confirmed reviews ALL

As always very comfortable room, clean, a great place to stay to rest

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a comfortable experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Zafirah A. Business - Confirmed reviews ALL

Front desk staff were friendly, the room was very comfortable, and the food was good.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are thrilled to know you enjoyed your stay with us, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Balilah H. Business - Confirmed reviews ALL

A close by hotel to train station local food and staffed with friendly and professional staff. Will definitely stay there again.

Dear Guest, Thank you for sharing your feedback about your recent stay. Based on your high ratings, we are glad to see that you enjoyed your stay with us, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 5.0/5

Zamri H. Business - Confirmed reviews ALL

Good service Esp front desk and house keeping

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had an awesome experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Other web-users rate our hotel

  • 1,360 reviews 9.5/10 Location
  • 1,525 reviews 8.3/10 Room
  • 1,274 reviews 8.5/10 Service
  • 34 reviews 5.3/10 WiFi
  • 880 reviews 7.9/10 Cleanliness
  • 468 reviews 8.5/10 Breakfast
  • 240 reviews 8.9/10 Vibe
  • 12 reviews 3/10 Bar

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