Novotel Taiping Perak

Novotel Taiping Perak 4 stars

Customer review rating (ALL Rating) 4.5/5 1,421 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Spacious Pre - Function area for all meeting. Built in LCD projector & screen for all meeting

  • The only hotel in town provides business centre facilities.

  • The only hotel with Kid`s club and equipped with both Swimming Pool and Gym.

  • 1,100 covered parking bays available.

  • Easy access to shopping mall as hotel located on top of Taiping Mall.

Hotel location

Novotel Taiping Perak

No 1 Jalan Tupai, Perak Darul Ridzuan
34000 TAIPING
Malaysia

  • BUTTERWORTH TO KAMUNTING:  78KM EXIT KAMUNTING

  • From Kuala Lumpur:  SOUTHERN EXPRESS EXIT KAMUNTING

  • By plane

    PENANG INTL AIRPORT At 97km / 60 miles

  • By train

    TAIPING RAILWAY At 13km / 8 miles

GPS:4.85017, 100.7429

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE Non contractual photo

Enjoy an interactive dining experience. Our buffet features Asian and international cuisine for breakfast, lunch and dinner.

Our accommodation(s)

All rooms are equipped with a work desk, minibar fridge, 41" LED TV, safe deposit box, high speed WiFi and separate bathroom with standing shower.

Our guest reviews

Our guest reviews for
Novotel Taiping Perak

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,421 reviews

TripAdvisor Rating  4.5/5  321 reviews

well located

Customer review rating 4.0/5

Lilli Business - Confirmed reviews ALL

They refuse to cancel the breakfast for the next date.......

Good location with excellent view

Customer review rating 4.5/5

L. S. E. Families - Confirmed reviews ALL

Upon arrival, front desk was friendly and helpful. Very happy with service and room was very satisfactory as we took the bigger room with additional bed.

Good Place to Stay

Customer review rating 4.0/5

Jess C. Business - Confirmed reviews ALL

Fruits were served in our room but knife is not provided. Gym room is not clean (dusty on the floor)and overnight used towels were left there till the next morning. A bit disappointed

GOOD

Customer review rating 3.5/5

Azli Families - Confirmed reviews ALL

GOOD

Room is always clean and tidy.

Customer review rating 4.5/5

Tok L. M. L. Business - Confirmed reviews ALL

I have always chose Novotel wherever I go if there's one there. One setback at Novotel Taiping is that the calls to the reception are not always answered, I guess due to lack of staffs.

Excellent Hotel

Customer review rating 5.0/5

C. B. K. Couples - Confirmed reviews ALL

My booking was done 2 years back but the hotel keep my booking due to Covid-19 travelling restrictions. Thank you.

Good location

Customer review rating 2.0/5

Jimmy O. Families - Confirmed reviews ALL

I have stayed with the property several times. This trip, we were disappointed upon checking in around 430pm into the rooms. The bath towels were not placed and I had to go out to look for housekeeping. I tried calling Housekeeping but there was no answer. Secondly, there isn't any bathroom cups or glass to place toothbrush. Thirdly, there isn't any hand towels. Fourthly, the toilet smelled unwashed. It needs a proper bleached down. Disappointment.

good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

good , convenience

Nice view and strategic location

Customer review rating 4.0/5

Izzati Families - Confirmed reviews ALL

Everything is good including breakfast and strategic location. But your front desk during my check-in was not so friendly and did not answer my question. Lucklily has her clique to help at that time. Please give more training to her as Novotel branded is a big name in the hotel industry.

Overall great stay, friendly and helpful staff

Customer review rating 5.0/5

Jervenus Families - Confirmed reviews ALL

Overall great stay! Thanks for the good experience, keep it up !

Good stay with upgrade

Customer review rating 4.5/5

Rashidi Solo - Confirmed reviews ALL

A better experience compare to my previous stay..everything is smooth and my staycation so memorable

HONESTY

Customer review rating 4.0/5

Zam A. Business - Confirmed reviews ALL

I accidently left my Tag Heuer watch in the room after i check out and it was found and kept by housekeeping staff safely, honesty is something that more valuable than my watch, thumbs up to the housekeeping staff that found my watch, will be back to the hotel and reward the staff

Good location and great view of the lake and hills

Customer review rating 3.5/5

Bernard Y. Couples - Confirmed reviews ALL

Very pleasant stay but could have been more enjoyable. We were in Room 1201. The shower hose had dirty stains and needs to be replaced asap. Also we could hear loud water noise late at night coming from the room upstairs presumably using the bathroom.

Staff are friendly and location is quite accessible .

Customer review rating 2.5/5

Caqtherin W. Couples - Confirmed reviews ALL

Entry to carpark is too near to junction and another inner road besides car park entrance. Also on the way up to the Novotel level 6 car park lacks direction and feels creepy. Beds too high and soft. Amenities such as floor lights and bed side lamps not working well. Bathroom walls grouting needs to be clean. Looks yellowish as it needs scrubbing.

Perfect location

Customer review rating 4.5/5

Danielw Couples - Confirmed reviews ALL

Excellent location surrounded by eateries that open from morning till late at night. Taiping Mall is adjoining and even accessible through a doorway in the hotel lobby. This hotel is light, bright and airy. The rooms are adequately spacious with soft comfortable beds, however we couldn’t make out head or tail about the flat pillows Love the rain shower and big bathroom. It is clean. Need to spruce up manpower though. Overall highly recommended.

Best hotel for relaxing weekend

Customer review rating 5.0/5

Fikri Couples - Confirmed reviews ALL

I book this hotel specifically to relax. First the view is nice if you got the hill view. Second, the bed, my god the bed. Probably the best bed ever haha. I come here to relax and within a few seconds on the bed, I'm already asleep. Then there's the access to the yongtaufu food court of the hotel which is delicious but if the hotel room service is also good , both the taste and the price. Lastly the breakfast serves a variety of food and so worth it for the price we pay. Overall, gonna come back here in the future.

Quite a comfy stay with warm hospitality

Customer review rating 3.5/5

Wct Families - Confirmed reviews ALL

The crew of hotel staffs I met were impressive, courteous, sincere and patient in rendering their services as well as handling questions or requests throughout my stay that I really appreciated it. The hotel location is a plus that is within walking distance to eateries and Taiping Lake Garden. Most of the in-room amenities were functionally good. In-room lighting brightness and air-conditioning coolness have room for improvement. Process of validating car parking ticket at Ground Floor Front-desk for complimentary parking prior to getting car from 6th Floor resulted inconvenience. Overall, thank you Novotel Hotel Taiping.

Golden Location, Value for money

Customer review rating 3.5/5

Y. Families - Confirmed reviews ALL

Next to Taiping Mall, Opposite is a big Food Court, Short distance to Taiping Lake, Zoo Taiping ETC

Hari Raya Stay

TripAdvisor rating 5.0/5

Naim2711 TripAdvisor review

Overall my stay was pleasant. Clean room. During my stay only that make me unsatisfied is the TV channel is unavailable. Hope that Novotel Taiping always do monthly maintenance and resolve this issue ASAP. Lastly, big thank to Amirul (Front Desk) for helping me to get good rooms.

Dear Naim2711 Thank you for your review with regard to your stay with us recently. I have read through your comments highlighted and I would like to apologize to you for the TV channels which were not available during your stay. For your information, we have rectified the TV channels and we will ensure you that it will not happen again. I will also share this review with Amirul and the front office team to continue to keep up the good work. Once again, thank you for your review and we are looking forward to welcoming you back to stay with us again soon. Best regards. James Chan General Manager

Disappointed Upon Check In

TripAdvisor rating 3.0/5

sharonobc TripAdvisor review

Poor room arrangement as do not read guest comment or request upon check in; I had arranged my booking a weeks before, this must not happened upon check in. No priority at all for Accor membership. To be improve the professionalism for front-liner.

Dear Sharonobc Thank you for your feedback with regard to your stay with us recently. I have read through your comments highlighted and I will certainly look into it for improvement. Once again, thank you for your feedback and we are looking forward to another opportunity in welcoming you back to stay with us again soon. Best regards. James Chan General Manager

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