رسالة المعلومات

فندق Pullman Liverpool 4 نجوم

ملاحظة أراء العملاء 4.7/5 9,194 أراء

فندق ALLSAFE معتمد

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Pullman Liverpool
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+ 11 الخدمات

خدمات الفندق الإضافية

  • Liverpool Waterfront Car Park - Hotel Discount £12 per 24 hours

  • Walking distance to Royal Albert Dock and Tourist Attractions

  • An ALLSAFE Clifton certified hotel

  • Complimentary High Speed Wi-Fi

  • On site with Cruise Terminal, Exhibition Centre Liverpool, ACC Liverpool and M&S Bank Arena

يشارك هذا الفندق في برنامج Planet 21 ويعمل لصالح الضيافة المستدامة Positive Hospitality.

الخدمات المتوفّرة في الفندق وبالقرب منه

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 12h00

ادفع

خدمات ومعلومات عملية
  • تسجيل الوصول عبر الإنترنت
  • واي فاي/ اتصال بالإنترنت
  • موقف السيارات
  • تسهيل التنقّل للأشخاص ذوي القدرة المحدودة على الحركة
  • فندق لغير المدخنين 100%
  • مكيّف الهواء
  • اللغات التي يُجيدها موظفي الفندق
  • يتوفّر مكتب الاستقبال لخدمتك على مدار ال
  • LATE CHECK-OUT UP TO 4PM ادفع
  • التنظيف الجاف / كيّ الملابس ادفع
  • حامل الأمتعة
  • الاستعلامات
خدمة الطعام
  • الفطور ادفع
  • مطاعممطاعم 1
  • بارات 1
  • خدمة الغرف
الترفيه والأنشطة
  • مركز اللياقة
خدمات الأعمال
  • غرف للاجتماعات3
  • المؤتمرات/ الاجتماعات
  • مركز أعمال الخدمة الذاتية
  • توفر خدمة النسخ/الطباعة

موقع الفندق

Pullman Liverpool

Kings Dock
L34FP liverpool
المملكة المتحدة

الهاتف: +4401519451000

الفاكس: (+44)01519451001

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 12h00

  • LIVERPOOL ONE BUS STATION : 

  • بالطائرة

    LIVERPOOL JL عند 12.87كم / 8 ميل

  • بالقطار

    LIVERPOOL CENTRAL عند 1.61كم / 1 ميل

نظام تحديد المواقع العالمي (GPS):53.396407, -2.989419

الإقامات المتوفرة لدينا

مطاعمنا وباراتنا

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

  • الإثنين مغلق
  • الثلاثاء مغلق
  • الأربعاء مغلق
  • الخميس مغلق
  • الجمعة مغلق
  • السبت مغلق
  • الأحد مغلق

Pullman Bar & Lounge

Relax and enjoy a cocktail, coffee or beer

الصورة غير التعاقدية

  • الإثنين مغلق
  • الثلاثاء مغلق
  • الأربعاء مغلق
  • الخميس مغلق
  • الجمعة مغلق
  • السبت مغلق
  • الأحد مغلق

اجتماعاتك وفعاليّاتك

غرف الاجتماعات لدينا

  • عدد غرف الاجتماعات: 3

  • أقصى حجم: 132 مترًا مربّعًا

  • قدرة الاستيعاب القصوى: 100 أشخاص

  • قدرة الاستيعاب القصوى للمأدبة: 80 أشخاص

تعرّف على المزيد

تقييمات نزلائنا لـ ‎
Pullman Liverpool‎

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL 4.7/5

9,194 أراء

tripadvisor

تقييم TripAdvisor 4.5/5

2,580 أراء

2021 شهادة الامتياز من موقع TripAdvisor
2021 شهادة تميّز

Nearly 5/5

ملاحظة Tripadvisor 4.0/5

John W 19/07/2021 تقييم TripAdvisor المعتمد

The hotel is in an excellent position, and the reception staff are excellent, especially helpful was Gaia. The Pullman is very clean and generally thervice is good. However, the current bar staff ate not professional, with the bar closing at 10.30pm on one night. After my querying the 10.30 closure, a notice appeared at the entrance stating a closing time of 11pm. However, a bar staff member still carried out a 'last orders' serve at 10.20pm. On my asking why she replied that the bar did vlise at 11, but last orders were about 10.20. Between 10.30 and 10.50 at least 2 other people were served. I emsiled the hotel to query again, but have received no reply!

John Thank you for your review and kind words about the team I have passed this onto Gaia. In regards to the bar closing times I have asked Vicki our Guest Experience Manager to make contact with you and resolve this matter. I do hope we will be able to welcome you back in the future. kind regards Neil Brailsford General Manager

Could it be any better?

ملاحظة Tripadvisor 5.0/5

NCSFrankfurt_Germany 16/07/2021 تقييم TripAdvisor المعتمد

Traveling in Covid times. Anxiety, uneasiness. Not necessary as the Pullman Liverpool pulled out all the stops even in these circumstances. Brilliant hygiene concept and the staff out of this world. So friendly, so hospitable. Truly a gem of a hotel in Liverpool.

Dear NCSFranfurt_Germany Wow thank you for your amazing review. So pleased we made you feel safe and reassured in these challenging times and I really appreciate your kind words about the amazing team I have the pleasure of working with. We do hope to welcome you back soon. kind regards Neil Brailsford General Manager

Business in lockdown

ملاحظة Tripadvisor 5.0/5

Steve B Business - 22/03/2021 تقييم TripAdvisor المعتمد

Stayed during the lockdown for business, everything Covid secure, everything was spotless, room service was great, easy to order, disposable cutlery and take away boxes. Parking at the waterfront carpark is £18 night but right on your hotel doorstep.

Steve Really appreciate your review and thank you for choosing to stay with us here at Pullman Liverpool. Delighted to read you had a good stay and felt safe and secure which is our focus in these challenging times. We do hope to welcome you back soon. kind regards Neil Brailsford General Manager

Nice Hotel

ملاحظة Tripadvisor 4.0/5

ianh577 28/12/2020 تقييم TripAdvisor المعتمد

This is a modern hotel in a great location for , walks along waterfront, Albert Dock and access into the city for shopping etc. Parking nearby is good but expensive @£18 per 24hours. The staff very welcoming ,friendly and obliging. The only disappointment was was the restaurant Wheelers by Marco White was closed due to COVID but when I booked online I was encouraged to book restaurant by Accor as if it was still open !!! We would stay here again in normal times

Ian Thank you for your review and feedback that is valuable to us and will be used to help us ensure we are delivering a consistently high level of service and experience. Really appreciate your kind words about the team and we do hope to welcome you back to Pullman Liverpool in the future. kind regards Neil Brailsford General Manager

Relaxing Stay

ملاحظة Tripadvisor 5.0/5

Paul C 12/09/2020 تقييم TripAdvisor المعتمد

Room and public area is very clean. Excellent Check-in by Becky gave us great recommendation for places to go and eat in Liverpool. We would have love to sample the food in Macro but it is currently closed due to Covid. We were offered Breakfast Grab and Go Bag throughout our stay - the continental options included were plentiful. Location is perfect about 10 minutes walk to Liverpool One and the Baltic Market. We were given a corner room so could see the Mersey. Will definitely return when in the area. Thank you for a lovely stay.

Dear Paul C Thank you for your review Delighted you had a great stay and found the hotels location to be ideal to discover our amazing city. We do hope to welcome you back to Pullman Liverpool in the future. kind regards Neil Brailsford General Manager

short stay in Liverpool

ملاحظة Tripadvisor 5.0/5

J5883SNmikew 25/07/2020 تقييم TripAdvisor المعتمد

It was an odd experience as we are in the midst of Covid rules .. The pullman made us feel welcome and safe which was the most important thing. The hotel had low occupancy and seemed less livley than normal but nevertheless its a very nice hotel and we felt at home there.

Dear J5883SNmikew Thank you for your feed back - delighted you felt safe and welcome We hope to see you again soon kind regards Neil Brailsford General Manager

A nice hotel

ملاحظة Tripadvisor 4.0/5

keithpinn1 09/03/2020 تقييم TripAdvisor المعتمد

Had a nice stay. Location very good and the views across the Mersey wonderful. The only real issue was the very limited choice of vegetarian meals. Hotels such as this should really look after their visitors who are vegetarian.

Dear Keithpinn1, Thank you for your review. Delighted to read you had a nice stay and enjoyed the views from your room. Thank you for your comments regarding vegetarian meals which will be reviewed when the menu is updated. We hope we have the opportunity to welcome you back in the future. Kind Regards Jurgita Kinduryte Operations Manager

Two night stay

ملاحظة Tripadvisor 4.0/5

wood181 09/03/2020 تقييم TripAdvisor المعتمد

We enjoyed the stay in a great hotel, providing excellent facilities, staff we friendly, polite, helpful going the extra mile to provide excellent customer service, would highly recommend to our friends.

Dear wood181 Thank you for reviewing your two night stay with us Really appreciate your kind words about the team and your recommendations which are valuable to us We hope to welcome you back soon kind regards Neil Brailsford General Manager

A wonderful stay at the Pullman, Liverpool

ملاحظة Tripadvisor 5.0/5

Roving725725 25/02/2020 تقييم TripAdvisor المعتمد

I stayed at the Pullman for a weekend when visiting my daughter and babysitting. The hotel is stylish, clean and in an excellent location. The restaurant serves quality food. The staff were extremely friendly and helpful.Thank you - I will stay again.

Dear Roving725725 Thank you for your feed back delighted you had a good stay and we hope to welcome you back soon kind regards Neil Brailsford General Manager

Falling to bits, no heating!

ملاحظة Tripadvisor 1.0/5

Edward J 20/02/2020 تقييم TripAdvisor المعتمد

1st room the bathroom door was broken, we called reception twice to request a repair no one came. On going down to reception, receptionist was chatting to the bar staff whilst customers waited! Asked for a new room, after initially refusing the receptionist moved us to a another room. On returning from a meal out the 'new' room was freezing. Staff wouldn't believe heating was broken, sarcastic duty manager finally brought a portable heater. We left hotel without breakfast the following morning and at checkout the receptionist didn't enquire as to the stay only 'all paid, nothing to add, bye'. I complained by email to the Duty Manager the following day and was palmed off without an explanation, apology with a pointless 'points' offer I'll never use at another Pullman. I've also posted a review on Google, the General Manager has responded claiming he'll be in touch, I've not heard from him! Hotel claims to have parking, that's why I'd chosen it, but on arrival it turns out it doesn't! The nearest secure parking is at Q by John Lewis's. All in all little better than an Ibis or Travelodge but with a trendy bar and no crisp machine!! Best avoided.

Dear Edward J, Thank you for your review. I appreciate you bringing this to our attention, please be assured that our aim is to ensure that all our guest have a comfortable stay. I sincerely apologies this wasn't the case for your stay. Kind Regards Jurgita Kinduryte Operations Manager

Fab hotel

ملاحظة Tripadvisor 5.0/5

jplumhenry123 20/02/2020 تقييم TripAdvisor المعتمد

We have stayed at the Pullman Liverpool several times and it never disappoints. Amazing quality throughout great staff and service. We alway try for the corner rooms 740 this time which gives amazing views of the city and Mersey great shower great everything

Dear Jplumhenry123, Your review is really appreciated, thank you for your loyalty to the hotel. Our corner rooms indeed offer some great views of the Mersey river and the city, we are delighted you enjoy it. We look forward to your next visit. Kind Regards Jurgita Kinduryte Operations Manager

Fabulous hotel with super friendly staff

ملاحظة Tripadvisor 5.0/5

Saz1111 13/02/2020 تقييم TripAdvisor المعتمد

Our stay at the Pullman in Liverpool was first class. From the moment we arrived we were welcomed into the hotel by the friendly staff. A special mention to Mark who helped us find a hotel to stay in when we were stranded in Liverpool for the night due to the bad weather (since the Pullman had no rooms left that night). I couldn't find a single fault with this hotel - one of the best hotels I have ever stayed in. I would highly recommend staying here when visiting Liverpool.

Dear Saz1111 Thank you for your review and kind words about Mark which I will ensure are shared Delighted you had a great stay and thank you for your recommendations that are valuable to us kind regards Neil Brailsford General Manager

Good service

ملاحظة Tripadvisor 4.0/5

marlonf275 Business - 26/01/2020 تقييم TripAdvisor المعتمد

The hotel is really good. However, the location is a little bit isolated from the centre. The view is to the river but there aren't many things next to the hotel. The bar service was excellent with a good balance without bother you.

Marlon Thank you for your feed back that is valuable to us and greatly appreciated We do hope to welcome you back in the future kind regards Neil Brailsford General Manager

Not overly impressed unfortunately

ملاحظة Tripadvisor 3.0/5

karlmullen Couples - 16/01/2020 تقييم TripAdvisor المعتمد

The check in was very professional and courteous, as was the concierge service. However the room was very dusty. The bar staff were quite surly and not very friendly, and whilst the restaurant staff were friendly they were very inexperienced, although I have to say the food at dinner and breakfast was excellent. Check out was confusing and took far to long for a simple checkout (which was supposed to be a fast checkout!)

Mr Mullen Thank you for your review I am sorry to read your experience was not to the high levels we structure to achieve for which I sincerely apologise Your feed back will be addressed with the team so the points can be addressed and we do hope to get the opportunity of welcoming you back and restoring your faith kind regards Neil Brailsford General Manager

Excellent

ملاحظة Tripadvisor 5.0/5

philb92 Couples - 10/01/2020 تقييم TripAdvisor المعتمد

Booked two nights in a superior room and was allocated room 740, at the end of the hotel with superb views of the river and Birkenhead. Room was clean, warm and quiet. Breakfast was, as usual, first rate with a great choice of food. Had dinner in the restaurant on Monday evening and the food was very, very good and it was not too expensive. All the staff at the Pullman do their best to make you feel welcome and they are friendly and helpful at all times. Only one thing spoils the stay and that is nothing to do with the Pullman, it is the Council car park charges. That aside, we will definitely stay at the Pullman again.

Dear philb92 Thank you for booking a two night stay with us Delighted you had a good experience and thank you for your kind words We do hope to welcome you back later in 2020 kind regards Neil Brailsford General Manager

Great Stay Again !!

ملاحظة Tripadvisor 5.0/5

Martyn H Family - 09/01/2020 تقييم TripAdvisor المعتمد

Great stay again at The Pullman , Liverpool . Stayed for The Liverpool V Everton game with my Brother in a Twin Room .Check in was very quick and was soon in our room. Room was very clean , even the basic rooms have good facility's . Had breakfast the next morning , good choice of hot and cold food , which was very good . The staff are what make the hotel the success it is , everybody was helpful and friendly and could not do enough for you . Can wait for my next stay here.

Martyn Thank you for your loyalty to the hotel Delighted you enjoyed another great stay and we look forward to welcoming you back soon kind regards Neil Brailsford General Manager

A Good Hotel

ملاحظة Tripadvisor 5.0/5

Mobile14795168195 Family - 09/01/2020 تقييم TripAdvisor المعتمد

A good value hotel, well placed for the Albert Dock and Liverpool One. The staff were very helpful and the range of provision at breakfast was excellent. The rooms are large, the beds comfortable and the bathrooms are well designed.

Mobile14795168195 Thank you your review We hope to welcome you back soon kind regards Neil Brailsford General Manager

Great

ملاحظة Tripadvisor 5.0/5

rosemarygkelly Couples - 08/01/2020 تقييم TripAdvisor المعتمد

Lovely stay, staff were all really friendly and the room was spotless. Breakfast was a particular highlight - lots of selection, although we didn't realise until the second morning that we could request veggie options, omlettes etc.

Dear rosemarygkelly Thank you for your review and kind words Delighted you enjoyed your stay and we hope to welcome you back on your next visit to Liverpool kind regards Neil Brailsford General Manager

FABULOUS FABULOUS FABULOUS !!!

ملاحظة Tripadvisor 5.0/5

philandanita Couples - 06/01/2020 تقييم TripAdvisor المعتمد

Another great stay at our favorite hotel ! We were given a fantastic room overlooking the Mersey , we had the best sleep ever we didn't hear a thing ,bed was enormous and so comfortable (as you expect from this hotel). Breakfast next day was once again brilliant , everything you could wish for. Thanks again for making us feel special, we cant wait for our next stay !

Dear Philandanita Happy New Year! Delighted you enjoyed another great stay at your favorite hotel! We look forward to welcoming you back again in 2020 kind regards Neil Brailsford General Manager

Overnight stay for Liverpool Horse Show

ملاحظة Tripadvisor 5.0/5

pridley2020 Couples - 02/01/2020 تقييم TripAdvisor المعتمد

Excellent stay couldn't fault hotel. Evening meal was very well cooked and delicious. Breakfast excellent and service good despite it being very busy. Hopefully when new carparks are up and running parking will be free.

Dear prindley2020 Happy New Year Thank you for your feed back that is valuable to us and most appreciated Delighted you enjoyed your stay and we look forward to welcoming you back in the future kind regards Neil Brailsford General Manager

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