Novotel Liverpool Centre 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 2,130 أراء

نضمن لكأفضل سعر
Novotel Liverpool Centre - Image 1
Novotel Liverpool Centre - Image 2
Novotel Liverpool Centre - Image 3
Novotel Liverpool Centre - Image 4
40 Hanover Street, Merseyside, L1 4LN LIVERPOOL, United Kingdom

الوصف

خدمات الفندق الإضافية

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, Sauna and gym

  • Green Key certified hotel

  • Family rooms suitable for a maximum of two adults and two children.

  • Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

نظام تحديد المواقع العالمي (GPS):53.403169, -2.984534

الهاتف
فاكس +44 151 702 5110

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

ROPEWALKS BAR AND KITCHEN

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  2,130 أراء

تقييم TripAdvisor  4.0/5  3,238 أراء

Good location

ملاحظة Tripadvisor 4.0/5

Kalee36 Couples - تقييم TripAdvisor المعتمد

Great location right by the Q car park and city centre. Room was fine, comfy bed, good shower, safe, fridge and iron all provided. Cards are temperamental in the lifts and often took a while to work. Stayed for 3 nights, staff were all really friendly and helpful. Pool and bar area were nice. Didn’t have breakfast so cannot comment on that. Will not hesitate to stay again.

Dear Kalee36, Thank you for your kind words regarding our location and the comfort of your room. We are pleased to hear that our staff contributed positively to your experience. We appreciate your feedback about the lift cards and will take note of it for future considerations. It is wonderful to know that you enjoyed our pool and bar area. We look forward to welcoming you back on your next visit! Best regards, Novotel Liverpool Centre

Great weekend place to stay

ملاحظة Tripadvisor 5.0/5

Mark T تقييم TripAdvisor المعتمد

Stayed a couple of times now, last Saturday we had the bottomless brunch (loads of options for both the food and drink) before we went out and couldn't recommend this place enough. The staff were great and the room was spot on again. I will Definitely do the same again.

Dear Mark T, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our bottomless brunch and found both the food and drink options satisfying. It’s great to know that our staff and accommodations met your expectations. We appreciate your recommendation and look forward to welcoming you back for another memorable visit. Best regards, Lee Rimmer, Front Office Manager, Novotel Liverpool Centre

Terrible dated hotel, overpriced for sure

ملاحظة Tripadvisor 1.0/5

Santiago G تقييم TripAdvisor المعتمد

Absolutely atrocious, this hotel is advertised and priced as a 4 star, which is really comical considering rooms are falling apart, and you don't even get basic toiletries, it's really unkempt! There are so many far better options, priced the same in the same area, that it's really hard to consider why would we return to it. We are Novotel loyalty members, this is unacceptable.

Dear Santiago, Thank you for taking the time to share your feedback. We are deeply sorry to hear that your experience with us did not meet your expectations. Please accept our sincerest apologies for the issues you encountered during your stay. It is concerning to learn that the condition of your room and the absence of basic toiletries fell below the standards we aim to provide especially as our toiletries are wall mounted so should always be available in all rooms. We understand how disappointing this must have been, especially as a valued Novotel loyalty member. Your loyalty is important to us, and we deeply regret that we did not provide you with the quality and care you deserve. Your comments regarding the upkeep of our facilities have been shared with our maintenance and housekeeping teams for immediate review and action. We are committed to ensuring that our rooms meet the high standards expected of a 4-star property, and your feedback will help us make the necessary improvements. We recognize that there are many choices available, and we sincerely hope you will give us the opportunity to make things right. Thank you again for bringing these concerns to our attention. We hope to have the chance to welcome you back and provide the exceptional experience you should have received. Sincerely, Novotel Liverpool Centre

Very disappointed

ملاحظة Tripadvisor 2.0/5

BellaHughes تقييم TripAdvisor المعتمد

1. In my previous reviews of this hotel, I have consistently reported positive experiences; however, my recent stay from November 24th to 26th was disappointing. The staff were friendly, but the rooms are in need of modernization. The swimming pool and changing facilities were uncomfortably cold, which was particularly disappointing as I had chosen this hotel for my son to swim. Despite the hotel's claim that the water was maintained at a standard temperature of 28 degrees Celsius, both my son and I found it too frigid to enjoy, and other guests shared similar sentiments. 2. Additionally, we encountered an unpleasant situation with a reserved table during our stay. The individuals at the table were rude and confrontational with my four-year-old son, who was simply laughing and having fun around 8 PM. They appeared to be regular patrons, as they seemed familiar with the bar staff. Given the issues with the swimming facilities and the behaviour of some guests, I am inclined to consider this my final visit to the hotel.

No way is this a "Stylish 4 star hotel" barely even deserves 2 stars!

ملاحظة Tripadvisor 1.0/5

Steve S تقييم TripAdvisor المعتمد

This is supposed to be a 4 Star Hotel? How??? Booked the hotel for a short stay (2 days). On arrival was given a key card for the room. First had to work the lift by swiping the card otherwise it wont go - the front panel of the lift is falling apart. Got to the room door and it does not work. Back down I go to the reception for them to try to reprogram the key and go up to the room again. Still doesnt work. Back down I go for them to assign another room because this one doesnt work. Finally I am in the room to discover that the Toilet and bathroom / shower are completely separate. Why? Makes absolutely no sense. The sink gets blocked every time you use it. Shower gets blocked every time you use it. You get no drinking water in the room, so I went downstairs to reception who say: "Ask for a jug of water a the bar". I walk over to the bar - they walk over to the kitchen and come back with a glass bottle that is branded but they refilled it from the tap. Surely they shouldn't do that. Anyway, it gets worse. In the morning I get to breakfast and its chaos. Very busy. They take my name and room number and sit me down in the corner by their "cleaning" area. I ask them to move me and they just shrug their shoulders and say: "We are very busy, this is the only place we have". So while I am eating breakfast right by the loud clanging and banging of plates and cups the staff are cleaning and preparing for tables. I go out for the day - then come back to learn that the key card is not working at all - not even on the lift. So again I go to reception to get it fixed - but they give me 2 keys. So I ask: "So does this mean the other one doesnt work anymore?" And they say: "Oh yeah thats right, the other key doesnt work now". Which means that my partner wouldnt be able to get in the room. What a ridiculous hotel... Swimming Pool is only for show and very very small. The sad thing is that it is in a great location. Other than it is barely a 2 star hotel which should be advertised and priced as that! They are clearly misleading when they say: "A stylish 4-star hotel" absolutely not true at all.

بالاشتراك مع TripAdvisor

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