ibis Liverpool Centre Albert Dock - Liverpool One 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 2,294 أراء

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27 Wapping, L18LY LIVERPOOL, United Kingdom

الوصف

خدمات الفندق الإضافية

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

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موقع الفندق

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY LIVERPOOL
United Kingdom

نظام تحديد المواقع العالمي (GPS):53.399925, -2.98709

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • وجبة الفطور
  • حانة
  • فندق خالٍ تمامًا من التدخين

FOGG'S

الصورة غير التعاقدية

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  2,294 أراء

تقييم TripAdvisor  4.0/5  2,623 أراء

Never again

ملاحظة Tripadvisor 1.0/5

Llinos M تقييم TripAdvisor المعتمد

The staff was friendly enough so no complaints there... Twice I went out of the room and twice we had to have another key card, as it wouldn't register, the room was basic but was decent enough to put your head down for the night... never in a million years did I expect to get up at 2.30am till 3.15am listening to arguments outside my bedroom... a woman screaming and shouting!! And then what I presumed to be the partner screaming and shouting back!! It woke my daughter up and scared her whitles. This happened again ar 7.30am the following morning. We made a complaint as we left... the receptionist turned around and asked why we never made a complaint there and then!! There wasn't a phone in the room to phone the reception! Apparently it's all on CCTV?? where was the 24hr receptionist that couldn't see this going on to begin with??? Never again will we stay here. Looking back on other reviews now... this is NOT the first time it has happened and certainly won't be the last!! IF you want a decent night sleep I suggest to stay well clear from here!!!

Dear Llinos, We sincerely apologise for the inconvenience you experienced during your stay with us. We are glad to hear that you found our staff friendly, although we regret the issues you faced with the key card and the disturbance during your stay. Your feedback regarding the noise disturbance has been duly noted, and we will take steps to address this matter internally. We apologise for any discomfort caused to you and your daughter. We appreciate your feedback and will work on improving our services to prevent such incidents in the future. Kind regards Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Good hotel located near the main attractions of the City.

ملاحظة Tripadvisor 4.0/5

StaffordBagnalls Couples - تقييم TripAdvisor المعتمد

The hotel is ideally situated opposite the Albert Docks and within easy walking distance to the City centre. The room was clean and comfortable. We were on a room only basis and chose to pay for the breakfast- which was good and plentiful. The staff worked tirelessly to keep the tables clean and available and the food was replenished at all times. Checking in was easy and efficient even though there appeared to be a number of coach tours leaving around the same time.

Dear Guest, Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed our convenient location near the main attractions of the city, the cleanliness and comfort of your room and the quality of our breakfast service. Our team is dedicated to providing efficient service, even during busy times. We appreciate your kind words about our staff's hard work. It was a pleasure to have you as our guest and we look forward to welcoming you back. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

The guest rooms need some work

ملاحظة Tripadvisor 3.0/5

Jojobeanm14 تقييم TripAdvisor المعتمد

The rooms in this hotel need a lot of work. While the location for this hotel is its saving grace they need to put some money into the rooms. We were on the first floor and our room overlooked part of the Albert Dock. I say part as we mostly saw a brick wall that was the overhead of the lobby entrance. The colors on the walls were drab and there was NO artwork on any of the walls. You felt like you were in a prison cell. The televisions were tiny and it was very hard to get around these rooms. The bathroom - while the showers are very big the rest of the bathroom is not. You feel like you are in one of those tiny bathrooms on a cruise ship. No Do Not disturb signs anywhere - we had Housekeeping knock on our door several times to see if we had checked out yet. They only give you one towel as well - you have to go down to the front desk to ask for more. Its good we spent most of our time outside of our room but the rooms definitely need some work. Lots of cracks and holes in the walls. Your lobby is very nice now put some work into the sleeping rooms. I wouldn't stay here again unless they updated that. I preferred the Premier Inn across the street at Albert Dock from our previous visit. Bigger cozier rooms.

Dear Guest, Thank you for sharing your feedback with us. We sincerely apologise for the disappointment you experienced during your stay regarding the condition of the guest rooms. We appreciate your compliments on our location. Please be assured that we take your comments seriously and will address the issues you raised with our team. We understand the importance of providing a comfortable and pleasant stay for our guests, and we will strive to make improvements where needed. Your feedback regarding the room amenities, decor, and housekeeping service is duly noted. We regret that your experience did not meet your expectations, and we hope you will consider giving us another chance to provide you with a more enjoyable stay in the future. Thank you for choosing ibis Liverpool Centre Albert Dock - Liverpool One. Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock

Good base but basic.

ملاحظة Tripadvisor 3.0/5

Happiness09281981580 Friends getaway - تقييم TripAdvisor المعتمد

Rooms are basic, bathroom could have been cleaner and the drains let a damp smell into the room. Unfortunately there is building work being done next to the hotel and the noise that “Storm Ashley” created was heightened do to an unsecured tarpaulin. The breakfast was ok but a bit overpriced if you only want a small amount.

Dear Colin, Thank you for your feedback. We apologise for the inconvenience you experienced during your stay. We appreciate your comments on the room and bathroom cleanliness as well as the noise disturbance. We will address these issues internally. Regarding breakfast, we will take your feedback into consideration for future improvements. We hope to have the opportunity to welcome you again and provide a better experience. Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock

Good location, disappointing service

ملاحظة Tripadvisor 3.0/5

midcentury86 تقييم TripAdvisor المعتمد

Upon arrival at the hotel the receptionist lacked any professionalism or enthusiasm, no smile or greeting which is a really bad first impression. The room was ok but the sheets I feel had not been changed, my sister ended up getting head lice as a result. The only positive was the location, not far the main attractions. I would probably reconsider staying in another hotel next time I visit Liverpool.

Dear Martin, We sincerely apologise for the disappointing experience you encountered during your stay. Providing exceptional service is our priority and we regret that we fell short of your expectations. Rest assured, your feedback will be addressed with our team to prevent such incidents in the future. We appreciate your kind words about our location and truly hope you would reconsider staying with us in the future to experience the high standards we strive to maintain. Thank you for bringing this to our attention. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

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جميع فنادقنا في Liverpool

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.