Hotel La Citadelle Metz-MGallery 4 stars

Customer review rating (ALL Rating) 4.7/5 2,259 reviews

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Hotel La Citadelle Metz-MGallery - Image 1
Hotel La Citadelle Metz-MGallery - Image 2
Hotel La Citadelle Metz-MGallery - Image 3
Hotel La Citadelle Metz-MGallery - Image 4
5 Avenue Ney, 57000 METZ, France

Description

Hotel extras

  • Certified ALLSAFE by Accor

  • A Room Service menu dedicated to fresh and home-cooked products!

  • An authentic and historic building in the heart of Metz

  • Private car park (fee) in front of the hotel

  • Meeting areas comply with health measures, suitable for all types of events

Our accommodation(s)

Hotel location

Hotel La Citadelle Metz-MGallery

5 Avenue Ney
57000 METZ
France

GPS:49.114105, 6.170292

Telephone
Fax +33 3 87 17 17 18

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA RESERVE

Le Restaurant-now La Réserve-a nod to La Citadelle's past food store. Between bistro dishes and fine dining, the cuisine is delicious, generous and light. Online menu and booking at www.lareserve-metz.com

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,259 reviews

TripAdvisor Rating  4.0/5  1,050 reviews

Certificate of excellence 2024

Very nice stay.

Customer review rating 4.5/5

Anne Families - Confirmed reviews ALL

We have enjoyed our family-stay at this hotel very much. Het rooms were large and modern with all the comfort you need, very neat and immaculate. We also liked the large double beds. The whole hotel was very spacious, light and refreshing. The personnel was friendly. Diner was exceptionally nice and tasty. Everyone was very satisfied with their dishes. As a vegetarian I was surprised to have such a nice looking and tasty dish. It was one of the best I ever had !! My congrats to the chef!! The only (little) downside at the diner was the small amount of red port wine we received at the aperitif. Breakfast on the other hand was although with a wide variety of hot and cold dishes - a bit less valued. The scrambled eggs and other warm food were lukewarm. That was a pity. For hot drinks one had to wait for a waiter/waitress and this took too much time. Since we were with 4 persons over 85 years old and we were situated at the end of the room (nice round table was very much appreciated), it was annoying for them to walk each time to the buffet when they needed a drink. The quality of the food on the other hand was very good. I especially liked the smoothies. All in all we really enjoyed our stay at this luxury hotel.

Beautiful area, great room

Customer review rating 5.0/5

Robert S. Couples - Confirmed reviews ALL

The staff were kind and helpful, room was well set up and clean. Enjoyed being so close to the city.

Excellent hotel

Customer review rating 4.5/5

Roland M. Couples - Confirmed reviews ALL

We loved it there. Location is beautiful and convenient. Walkable to historic center. The rooms are spacious, very comfortable and wonderful view. Excellent beds and airco. Service was very friendly and helpful. I give 5 stars.

Dear M. M., Thanks for taking the time to write to us after your stay at La Citadelle MGallery Hotel. What a pleasure to read your positive comments, from our location in the heart of the city to the kindness of your staff. Please be sure that we will share your appreciations. They are very cheering for our teams ! We are thankful for your fidelity with our place and your satisfaction is our greatest motivation. Looking forward to hosting you again, we remain at your service for any assistance you might need. Best regards, Pélisse.

Beautiful, comfortable hotel

Customer review rating 5.0/5

Hannah Couples - Confirmed reviews ALL

Lovely room, very welcoming and helpful staff. Beautiful and interesting location close to the centre of Metz.

Disappointing stay.

Customer review rating 2.0/5

Gavin Friends - Confirmed reviews ALL

The hotel is very good and room was excellent. Reception was fantastic and check in was seamless. Unfortunately the service in the restaurant in the evening was terrible. Very little to no attention was paid to us. We had to wave to attract attention to order wine and food. There was no follow up to the table to see if we had everything. Very disappointing and ruined what could have been a great meal.

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Other web-users rate our hotel

  • 1,241 reviews 9.4/10 Location
  • 1,519 reviews 8.8/10 Room
  • 1,335 reviews 8.9/10 Service
  • 10 reviews 9.6/10 WiFi
  • 1,010 reviews 9.2/10 Comfort
  • 683 reviews 9/10 Breakfast
  • 681 reviews 8.6/10 Food
  • 438 reviews 8.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.