Mercure Port of Echuca 4 stars

Cold unwelcoming no sell, restaurant ignored.' Room clean and well serviced.

lovely hotel short walk to main shopping. Spacious clean rooms.

We stay at the Mercure Port of Echuca on a regular basis we nearly always do our booking and business through Helen , she always makers sure we have exactly what we need , we have booked our Christmas party at the Restaurant this year with Helen stepping in and organising everything for us , we cannot speak highly enough or her and the help she gives us through the year . The Countrywide team will always stay at the Mercure Port of Echuca thanks to Helen Regards Peter b. Managing Director Countrywide Building Services

Good room and staff

We had a good stay but couldn’t use the pool because you need to put in a rail for the disability people. But we enjoyed our stay and we’ll be back in June.

Requested for ta invoice to be sent through 3 times and still no reply. Phoned through room service order with no answer, went to bar to order and no one took my order, another gentlemen left as well. Bad service. Rooms always clean and tidy, very nice motel but staff need to be more alert of what customers require, opening your reception at the particular time is not helpful when other motel reception usually open at 7.00 am.

The staff was friendly and helpful the room was fantastic and the pool was enjoyable we hope to come back and stay there again in the future

Carpet needs to be cleaned or replaced

Satisfactory We only stayed 1 night

Very welcoming, had a problem with the T.V., it was replaced immediately. We would have liked a shower curtain, otherwise all good.

Experience was just ok. Adjacent the Maccas drive through...hmmmm. Should be a discount for these rooms or guests should be informed beforehand.

Booking- in process on arrival was a tad slow due to the number of bookings and the complexities of COVID requirements. I believe this could have been streamlined with some simple pre planning. We need to be upgraded due to our room not being ready, again some pre planning may have prevented this problem. The upgrade was terrific and the stay as good as usual. We will book again soon

We held our Annual General Meeting in the Murray Room from 6pm - 8pm on Thursday 3rd December. We were able to liaise with Events Manager, Ebony, very easily by email. She was able to set the room up perfectly to enable the 22 participants to meet safely in these difficult times of a global pandemic. We really appreciated the service the Mercure Port of Echuca was able to provide.

I have been there a few times before. Not quite a Mercure standard but reasonable enough for the price.

We stayed in king spa room , room and bathroom large , bed very comfy , facilities good , nice pool and jacuzzie . Only let down was there was no bubbles supplied for the spa in our room , just not the same without bubbles and I'm sure a small bottle would not be expensive to provide