Mercure Port of Echuca 4.5 stars

Name: Mercure Port of Echuca | Echuca Hotel | ALL - ALL
Address: 465 High Street, ECHUCA, 3564, Australia
Telephone: +61354825666
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 722 reviews

Best price
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465 High Street, 3564 ECHUCA, Australia

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Mercure Port of Echuca

Hotel for travellers looking for local and authentic experiences

Located in Echuca, the 4.5 star Mercure Port of Echuca is within walking distance to the paddle steamers, old port area, shopping district, restaurants, and bars. With its restaurant, function facilities, and outdoor pool, the hotel has everything you need for both business and leisure travellers alike.

Only a 2 ½ hour drive from Melbourne, Mercure Port of Echuca is located in the centre of town. Right between the old and the new. With a short walk to all Echuca has to offer we are the ideal location for your stay in one of Victoria's most historic towns.

Within the Port of Echuca, guest can jump onboard a paddle steamer, ride in a horse-pulled cart through town, and enjoy some of the best local dining. Guests at the Mercure Port of Echuca have a historic world to discover just beyond their doors.

We cannot wait to welcome you to Mercure Port of Echuca!
*The Restaurant at the Hotel is currently closed until further notice*

Peter Dunster, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Free Wi-Fi throughout the hotel and free parking available
The Bar & Restaurant on site is currently closed until further notice
Pool & Spa area to relax after a day of exploring the Murray River
A range of conferencing spaces available
Walking distance to the Port of Echuca

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Standard Room 1 Queen Bed

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2 persons

Bedding 1 x Queen size bed(s)

Room

Superior Room 1 Queen Bed and Spa

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2 persons

Bedding 1 x Queen size bed(s)

Room

Superior Room 1 Queen and 1 Single Bed

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4 persons

Bedding 1 x Queen size bed(s) and 1 x Single bed(s)

Room

Deluxe Room 1 King Bed

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2 persons

Bedding 1 x King size bed(s)

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Hotel location

Mercure Port of Echuca

465 High Street
3564 ECHUCA
Australia

GPS:-36.125292, 144.747218

+61 3 5482 5666

+61 3 5482 5682

Railway station
Helipad/aerodrome

ECHUCA

Railway station

Access: 1.3 km / 0.81 mi 17 min walk / 4 min drive

ECHUCA

Helipad/aerodrome

Access: 5.9 km / 3.67 mi 8 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Car park
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

PORT BAR AND GRILL

Non contractual photo

The bar is open over long weekends and school holidays. Please visit our social pages to keep up to date with our bar openings, drink specials and musicians.

Our guest reviews

Very good stay

C and J T Couples - 11/30/2023 TripAdvisor review

Motel is well located and within easy walking distance of the port and paddle steamers. Room was well appointed with couch and chair and tables also microwave. Pool area was inviting and well maintained. Pity the restaurant was not open.

Always Friendly

Simon Business - 11/27/2023 Confirmed reviews ALL

Check in was easy Friendly Staff Rooms Clean and Comfy

Dear Simon B., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laney

Welcoming helpful staff

A T. Couples - 11/27/2023 Confirmed reviews ALL

Staff were very helpful over the phone as well as in person. We had a room with a spa which was clean and tidy but we were a bit disappointed with the lack of "extras". Drinking mugs were below average cup size so best you take your own.Most places I've been to have a version of drinking chocolate but they didn't here so again, take your own if you don't drink tea/coffee. Also no bottled water provided (not even to purchase in the room-actually there wasn't any snack stuff to purchase-maybe it was downstairs in the lobby) so take your own. And also take your own bubbles for the bath as they are not provided-there is a lotion but its not for making bubbles in the spa. And through no fault of their own,I'm sure, the room had a "toilety" smell. You got used to it after a while but if you left then went back in the smell was there.The drains definitely need sorting! And the latch on the bathroom door needs fixing-it doesn't necessarily need to lock but it needs to be able to shut-we may be married but we still like our privacy. When we booked (Nov 2023) their restaurant was closed which was a shame.Would still be willing to try again another time.Thanks.

Dear Laco N., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laney

great rooms close to everything

Anonymous Friends - 11/26/2023 Confirmed reviews ALL

easy and nice pool area too

Dear Tony J., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laney

Rude service

Jjc Business - 11/26/2023 Confirmed reviews ALL

Check-in process was very disappointing. The person at the desk was rude, unhelpful and unwelcoming. This was a business booking and others (who had stayed here previously) had warned me about this. Looks like nothing has changed.

Dear John C., Thank you for taking the time to tell us about your experience at the Mercure Port of Echuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We apologise for the inconvenience and feeling unwelcomed. We will be speaking to the team to have this issue resolved. Invoices in the morning can be given, printed or emailed, on check out but unfortunately, we do open at 7:30 and the computers do have to do a reboot for the day which can sometimes take a little while. Our apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laney

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Web-users rating

Other web-users rate our hotel

433 reviews 9.5/10 Location
681 reviews 7.2/10 Room
368 reviews 8.5/10 Service
7 reviews 7.8/10 WiFi
287 reviews 8.7/10 Cleanliness
111 reviews 1.8/10 Food
97 reviews 4.1/10 Vibe
42 reviews 3.5/10 Breakfast

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.