ibis Styles Edinburgh St Andrew Square 3 stars

Dear Guest, Thank you for positively reviewing your visit. We're delighted to know that the spaciousness and smart decor of our newly renovated rooms contributed to a comfortable stay for you. It's wonderful to hear that our team's professional service made you feel welcomed and appreciated. We're also glad that our central location added value to your visit, making it convenient for you to explore the city. We look forward to seeing you again in the future. Best wishes, Karina.MIKALAUSKAITE, Front office Manager

Dear William, Thank you for your review. We're delighted to know that our newly renovated room met your expectations with its spaciousness and smart decor, ensuring a comfortable stay. It's heartening to hear that our friendly staff provided you with professional service, making you feel welcomed and appreciated. We take pride in our team's dedication to guest satisfaction, and it's rewarding to see their efforts recognized. Please help us achieve our goal of being in the top 25 Edinburgh hotels by sharing your positive comments on Trip Advisor for others to view using the link https://www.tripadvisor.com/Hotel_Review-g186525-d62…-Reviews-Ibis_Styles_Edinburgh_St_Andrew_Square-Edinburgh_Scotland.html We hope to welcome you back. Best wishes,

Dear Kate, Thank you for your review. We're delighted to hear that our central location made your sightseeing and shopping ventures convenient, and that our proximity to transport links facilitated your travel to and from the train station and airport. It's also wonderful to know that the warm welcome from our team contributed to a positive atmosphere during your stay. We have, however, noted your feedback regarding the towels, and will consider your comment as we continue to improve our amenities. Nevertheless, our team takes pride in offering a good breakfast to start the day right, and we're glad you enjoyed it. We look forward to welcoming you back for another pleasant stay. Kind regards, Karina.MIKALAUSKAITE, Front office Manager

Dear Daniela, We appreciate your feedback. We're thrilled to hear you enjoyed our prime location in the heart of Edinburgh and found our breakfast buffet to your liking. It's great to know that our lounge's ambiance and the helpfulness of our front desk staff added to your stay. We understand your concerns regarding the room configuration and the noise from the lounge. Our hotel's unique history as a former bank building does mean room sizes and layouts vary, and we strive to meet guest expectations as closely as possible. We also acknowledge that the vibrancy of our live music events can sometimes be heard in our guest rooms, and we're looking into ways to minimize this impact. It would be a pleasure to welcome you back. Kind regards,

Dear Lorraine, Thank you so much for these kind comments about your stay. We're delighted that your stay was 'perfect as always', reflecting our commitment to providing memorable experiences. It's heartwarming to know that Tatiana and Zoltan stood out as special contributors to your satisfaction; our team takes great pride in offering personalized service. We hope to see you again soon. Kind regards,