Novotel Marseille Centre Prado 4 stars

Customer review rating (ALL Rating) 4.4/5 1,222 reviews

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Hotel extras

  • Located in the heart of the Prado business district, close to Parc Chanot

  • Friendly bar and restaurant with contemporary decor

  • Four modular meeting rooms that can accommodate 250 people

  • Spacious rooms for families, free WiFi

  • Direct metro to the St-Charles TGV train station or the Stade Vélodrome

Our accommodation(s)

Hotel location

Novotel Marseille Centre Prado

103 Avenue du Prado

GPS:43.280726, 5.387006

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park


In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,222 reviews

TripAdvisor Rating  4.0/5  936 reviews

Certificate of excellence 2023

Very good location

Customer review rating 5.0/5

Roger Business - Confirmed reviews ALL

Simply fine

Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Marseille Centre Prado Vélodrome. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Nous sommes désoler d'entendre que notre offre de petit-déjeuner n'a pas répondu à vos attentes en termes d'options sans gluten. Nous prenons en compte vos commentaires et nous nous engageons à améliorer notre offre pour mieux répondre aux besoins de tous nos clients, y compris ceux qui suivent un régime sans gluten. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Keysi - Front Desk

Well located and great stay

Customer review rating 5.0/5

Maureen G. Couples - Confirmed reviews ALL

We had a lovely weekend stay at the Novotel Marseille Central Prado. Very well located on a main boulevard, very close to the metro. Very comfortable room.

Dear MAUREEN G., We very much appreciate your comments regarding your stay at the Novotel Marseille Centre Prado Vélodrome. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faïdhaine h9…

Well located but poor service and rooms

Customer review rating 2.0/5

Nick H. Business - Confirmed reviews ALL

Bed was uncomfortable and creaked all the time. Plus on the wall was broken No one answers the telephone - rang 6 or 7 times to contact reception and room service… Overall disappointing

Dear NICHOLAS JOHN JOHN H., Thank you for taking the time to tell us about your experience at the Novotel Marseille Centre Prado Vélodrome. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem about nobody answer at the phone in the reception and room service departement and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tiffany h9…

Breakfast was disappointing.. First of all it closed at 9:30 instead of 10 which was never mentioned. The homme who took the names was very interested in himself and not his clients.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

First of all breakfast closed at 9:30 instead of 10 which was never mentioned. The "maitre d'hotel" who took the names was very interested in himself and not his clients. The first day I had an early appointment and I had no idea how to work the espresso machine. Fortunately a client left his seat and showed me how to work it. The second day at 9:25 all was being put away and a waitress tried to be helpful, but there was practically nothing left out. There were two of us who had no idea of the closing hour and we tried to serve ourselves while everything was being removed over a conversation by the "maitre d'hotel" who was going shopping. Not really client friendly.

Extremely well located

Customer review rating 5.0/5

Anne M. P. Friends - Confirmed reviews ALL

We had a wonderful three days’stay . A friendly welcome from very professional kindly staff. A comforting breakfast and we invited some friends to a lovely dinner .

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Other web-users rate our hotel

  • 355 reviews 7.7/10 Location
  • 650 reviews 6.5/10 Room
  • 652 reviews 8.4/10 Service
  • 324 reviews 7.2/10 Breakfast
  • 275 reviews 7/10 Cleanliness
  • 113 reviews 2.6/10 Value
  • 111 reviews 4.3/10 Amenities
  • 102 reviews 8.3/10 Vibe

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