Mercure Hotel Amersfoort Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 991 reviews

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Mercure Hotel Amersfoort Centre - Image 1
Mercure Hotel Amersfoort Centre - Image 2
Mercure Hotel Amersfoort Centre - Image 3
Mercure Hotel Amersfoort Centre - Image 4
De Nieuwe Poort 20, 3812 PA AMERSFOORT, Netherlands

Description

Hotel extras

  • Free WI-FI in the hotel

  • Next to Amersfoort station

  • Parking garage underneath the hotel

  • 8 meeting rooms with daylight and all amenities

Our accommodation(s)

Hotel location

Mercure Hotel Amersfoort Centre

De Nieuwe Poort 20
3812 PA AMERSFOORT
Netherlands

GPS:52.159283, 5.378778

Telephone
Fax +31 33 285 1001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Clockwise

The restaurant offers a great choice of international dishes ranging from French and Italian to Asian and American cuisine. All dishes are prepared in the restaurant by professional cooks, and live cooking takes place at all meal times.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  991 reviews

TripAdvisor Rating  4.0/5  1,026 reviews

Good location. Immaculately clean.

TripAdvisor rating 4.0/5

2013Iain2013 TripAdvisor review

The hotel is two bus stops away from the Centraal Station with a very regular service and a bus stop just outside the front door. Friendly welcoming staff at reception and very good staff cleaning rooms. Our room was immaculately clean. There is a restaurant on the second floor with an Asian theme and next door are a couple of fast food places, but OK. A supermarket and other shops are also accessible from the hotel. The beautiful old town of Amersfoort is an easy 10 minute walk from the hotel along the river bank. The only fault we found were the noisy guests on our floor who seemed to think running up and down the corridor screaming at 3am was a lot of fun. But that wasn't the fault of the hotel.

Great service

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

They were very kind and agile with the check in. Great room. Thanks

Good stay spoiled by unbelivable chekout

Customer review rating 0.5/5

José S. Couples - Confirmed reviews ALL

Everything went normal and ok, until an unbelivable, unacceptable and full of mistakes (not yet solved completely) check-out process,which took almost 2 hours, ruined it all.

Disappointing

TripAdvisor rating 2.0/5

j0hnnyc123 Families - TripAdvisor review

As a platinum member booking the top-tier executive suite with a jacuzzi we expected some nice treatment at this hotel. However, our experience fell short. Welcome amenities were not provided. Basic amenities like bathrobes and slippers were hidden in the closet. The ventilation system didn't work, leading to a sleepless first night. Despite reporting a noisy neighboring (room) party with music and screaming till dawn, the situation wasn't resolved. Communication with the front desk was frustrating and had a lot of miscommunication. Although we appreciated the gesture of breakfast on our last morning, it didn't make up for the overall disappointment. This hotel could learn a lot from others in the group and also with resolving issues.

All Staff Very friendly/ Kind, Efficient. Hotel Clean; Room,general areas, General Areas

Customer review rating 5.0/5

Rp/canada Families - Confirmed reviews ALL

Room : better lighting: too dim, improve lighting bathroom to “ daylight. Current lighting hard to see: shaving , makeup. Difficult to find entrance Hotel; Google Maps/ Waze & Hotel info are not clear enough where Maine entry and how to excess parking Hotel. Many countries are nor familiar with the Dutch “ roundabouts “ and your location/ parking nearby… Overall amazing experience & Thank You

Dear Rene-Pierre P., Thank you for taking the time to provide us with your valuable feedback following your recent stay at Mercure Hotel Amersfoort Centre. We are delighted to hear that you had a wonderful experience overall and that our staff left a positive impression on you with their friendliness, kindness, and efficiency. We appreciate your constructive comments regarding the lighting in the room and bathroom. Ensuring optimal lighting conditions is essential for our guests' comfort and convenience, especially for tasks such as shaving and makeup application. Your feedback will be taken into consideration as we strive to improve our facilities to better meet the needs of our guests. We apologize for any difficulty you experienced in finding the hotel entrance and parking area. Your feedback regarding the clarity of directions provided by Google Maps/Waze and our hotel information is duly noted, and we will take steps to address this issue to enhance the arrival experience for our guests. We apologize for any inconvenience you experienced with the WiFi connection speed. Rest assured that we will investigate this matter further to ensure a seamless and reliable connection for our guests in the future. We are pleased to hear that you were satisfied with the cleanliness of our hotel, the value for money, and our sustainable development initiatives. Your positive feedback regarding these aspects of your stay is greatly appreciated. Thank you for being a loyal member of the Accor Live Limitless loyalty program. We are delighted to hear that you enjoyed the benefits of your Gold status, including the late check-out and early check-in options. Once again, thank you for choosing Mercure Hotel Amersfoort Centre for your stay, and we look forward to welcoming you back again soon. Warm regards, Linda Admiraal Front Office Manager Mercure Hotel Amersfoort Centre

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Other web-users rate our hotel

  • 723 reviews 9.1/10 Location
  • 1,270 reviews 7.5/10 Room
  • 698 reviews 6.8/10 Service
  • 27 reviews 6.8/10 WiFi
  • 575 reviews 7.8/10 Breakfast
  • 449 reviews 6.5/10 Cleanliness
  • 186 reviews 3.7/10 Amenities
  • 144 reviews 4.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.