Description
Hotel extras
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261 rooms & suites, including Superior, Deluxe, Suite, and Executive Suites room types.
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Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge
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InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom
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A Grand Ballroom and 10 functional rooms
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Web Corner on a Mac | Hi-speed WiFi internet connection in all hotel area
Our accommodation(s)
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Room
Superior Room with 1 king size bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
- Accessible room
Room
Superior Room with Twin Size Bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Deluxe with Double Bed
- 2 pers. max
- 30 m² / 322 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Deluxe with Twin Bed
- 2 pers. max
- 30 m² / 322 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
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Suite
EXECUTIVE SUITE WITH 1 KING-SIZE BED
- 2 pers. max
- 56 m² / 602 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Suite
Superior Suite with 1 king size bed
- 3 pers. max
- 76 m² / 818 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Suite
Executive Suite with 1 king-size bed and 2 single beds
- 4 pers. max
- 128 m² / 1377 sq ft
- Bedding 1 x King size bed(s) and 2 x Single bed(s)
- Views: City View
Suite
Executive Suite with 1 king-size bed, 1 queen-size bed and 2 single beds.
- 6 pers. max
- 160 m² / 1722 sq ft
- Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 2 x Single bed(s)
- Views: City View
Room
Superior Room with 1 king size bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
- Accessible room
Hotel location
Novotel Samator Surabaya Timur
Jl. Raya Kedungbaruk No. 26-28
60298 SURABAYA
Indonesia
GPS:-7.310807, 112.77313
Access and transport
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GUBENG
Railway station
Access: 6.9 km / 4.2 mi 19 min drive
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Wisata Mangrove Wonorejo
Lake
Access: 5.2 km / 3.231 mi
Wisata Mangrove Gunung Anyar
Lake
Access: 5.3 km / 3.293 mi
Kenjeran Beach Amusement Park
Beach area
Access: 8 km / 4.971 mi
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Superindo Merr
Shopping centre/mall
Access: 1.3 km / 0.8 mi 4 min drive
Transmart Rungkut
Shopping centre/mall
Access: 1.7 km / 0.1 mi 4 min drive
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Shuttle
Shuttle scheduled
Galaxy Mall
Shopping centre/mall
Access: 4.2 km / 2.61 mi 15 min drive
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Shuttle
Shuttle scheduled
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
FOOD EXCHANGE
Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.
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PINISI LOUNGE BAR
The Lobby Bar is located just beside the reception area and features an American bar serving hot beverages with a local accent.
DAMSOLE POOL BAR
The Pool Bar is near the spa and fitness centre. It offers fresh and healthy drinks, hot local beverages and light meals including burgers and sandwiches. Vegetarian options are also available.
Breakfast
Pool
Fitness center
Stay fit while enjoying your stay at Novotel. Our fully equipped fitness centre is perfect for your exercise regime.
Spa
Enjoy a truly natural holistic massage in our InBalance Spa. Our experienced therapists will help you choose the most suitable treatment.
Meetings & Events
- Number of Meeting Room
- 13
- Surface of the largest room
- 700 m² / 2296 sq ft
- Maximum seats capacity
- 1000
- Maximum capacity for banquets
- 400
Weddings
The Grand Ballroom at our Convention Centre is the best venue to accommodate weddings of up to 1000 guests. Our attractive all-inclusive packages are available on request.
Our guest reviews
ALL Rating
A sincere smile can easily move you
TripAdvisor rating 4.0/5
Jet18850715450 TripAdvisor review
good stay
Customer review rating 4.5/5
Anonymous Families - Confirmed reviews ALL
Dear guest, we appreciate your positive feedback regarding your recent stay. We are glad to hear that you found our location convenient and our staff friendly and helpful. We aim to provide a seamless check-in and check-out process for all our guests. Thank you for choosing Novotel Samator Surabaya Timur. Warm regards, David C. Kalalo General Manager
Great Facilities, great rooms, overall satisfied
Customer review rating 4.5/5
Surya T. Families - Confirmed reviews ALL
Dear Surya T., We are delighted to hear that you enjoyed our great facilities and rooms. Thank you for acknowledging the smooth operation and the hospitality of our staff. Looking forward to welcoming you back soon! Best regards, David C. Kalalo General Manager
Bad Restaurant Experience
Customer review rating 1.0/5
Tri V. Couples - Confirmed reviews ALL
Dear Tri V., Thank you for sharing your feedback with us. We are truly sorry to hear about your disappointing experience at our restaurant. Your detailed account of the service and food quality issues is concerning, and we sincerely apologize for the lapses in our standards. Rest assured that your comments will be shared with our restaurant management team for immediate attention and improvement. At Novotel Samator Surabaya Timur, we strive to uphold high standards of service and culinary excellence, and we regret that we fell short during your visit. We appreciate your valuable feedback as it helps us to identify areas for enhancement. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved dining experience. Warm regards, David C. Kalalo General Manager
Worse than previous stay at Novotel Samator
Customer review rating 3.5/5
Imam S. Couples - Confirmed reviews ALL
Dear Imam S., We are truly sorry to hear about your experience. At Novotel Samator Surabaya Timur, we strive to maintain high cleanliness standards and ensure all facilities are in optimal condition. Your feedback will be shared with the team. Best regards, David C. Kalalo General Manager
In partnership with TripAdvisor
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