Pullman São Paulo Vila Olímpia 5 stars

Customer review rating (ALL Rating) 4.6/5 1,986 reviews

Best price
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Pullman São Paulo Vila Olímpia - Image 1
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Rua Olimpiadas 205, 04551 000 Sao Paulo, Brazil

Description

Hotel extras

  • Event rooms with capacity for up to 600 people

  • Be sure to visit our restaurant, the HUB, one of the best in São Paulo.

  • The hotel offers honeymoon or romantic package, and wedding day special.

  • We are pet-friendly. Conditions apply.

  • 14-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

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Hotel location

Pullman São Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 Sao Paulo
Brazil

GPS:-23.59565, -46.68447

Telephone
Fax +55 11 3049-6622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,986 reviews

TripAdvisor Rating  4.5/5  1,515 reviews

Certificate of excellence 2024

Great stay, great location, solid customer service

Customer review rating 5.0/5

Chrissy D. Business - Confirmed reviews ALL

Conveniently located, the top experience was how attentive all the staff was - front desk, bar, restaurant. Positive, friendly, always willing to help. I wish I could remember one particular front desk girls name - auburn, reddish hair, petite. Super helpful in every way.

Dear Chrissy, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our location convenient and that you had such a positive interaction with our staff. Providing attentive and friendly service is at the core of what we do, and we're thrilled that our team, from the front desk to the bar and restaurant, made such a positive impression on you. We're especially glad to hear about your experience with Alice (the front desk girl)! It's wonderful to know that she went above and beyond to assist you during your stay. We'll be sure to pass along your kind words to her. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Until then, safe travels! Sincerely, Julia Lencina Customer Experience

Nice hotel

Customer review rating 4.0/5

Tony T. Couples - Confirmed reviews ALL

All was good - lovely room - good restaurant- only negative was slow room service.

Dear Tony, We were honored to have chosen us as your hotel in Sao Paulo. At the same time, we were sorry for not meeting all your expectations. Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced upon your arrival, with the bar being closed, and for the delay in receiving room service late at night. Providing timely and efficient service is a priority for us, and we regret that we fell short of meeting your expectations on this occasion. At Pullman, we strive to provide a superior service experience for every customer, therefore your opinion is very important to us. Even though the mentioned setbacks, our team hopes to have another opportunity to welcome you on your next visit to São Paulo. Sincerely, Julia Lencina Customer Experience Pullman & Grand Mercure SP Vila Olímpia

Customer review rating 3.5/5

Adrian E. Business - Confirmed reviews ALL

i have been staying at your hotel since 2016 more than once per year (except during COVID) and used to have a nespresso machine in the room but not this time. also, the hotel is getting a little bit tired and the rooms could use a little face lift.

Dear Adrian, Thank you for your longstanding patronage and for sharing your recent experience with us. Your continued loyalty means the world to us, and we truly value your feedback as it helps us in our ongoing efforts to enhance our guests' experiences. We sincerely apologize for any disappointment caused by the absence of a Nespresso machine in your room during your recent stay. The type of room reserved does not contemplate it like on your previous stays. Additionally, we appreciate your candid observation regarding the condition of our hotel. Your feedback regarding the need for a refresh of our rooms is invaluable to us, and we want to assure you that we are taking proactive steps to address this matter. Enhancing the overall comfort and ambiance of our accommodations remains a top priority, and we are committed to delivering a refreshed and rejuvenated experience to all our guests. If there's anything I can do for you, like maybe help you during the next reservation to ensure that everything is up to your standards, or if you you'd like to share a lit bit more about what changes you would like to see in our Hotel, it will be my absolute pleasure to receive an e-mail. You can fin me at ju… Once again, I thank you for your feedback and for choosing to stay with us over the years. It is guests like you who inspire us to continuously strive for excellence, and we look forward to the opportunity to welcome you back and exceed your expectations in the future. Julia Lencina Customer Experience

Comfort

Customer review rating 4.5/5

Iain Business - Confirmed reviews ALL

All Good floor 9 is a good floor . Elevator's good. Nice Bar Great staff and good breakfast choices.

Dear Iain, Pullman is thankful for your comments. Our team is happy to know that you had a pleasant stay with us and that you enjoyed our breakfast and services! We are looking forward to welcome you back soon. It will always be a pleasure to have ou with us! Julia Lencina Customer Experience Pullman SP Vila Olímpia #PullmanLife #UpYourGame

Very good stay

Customer review rating 4.0/5

Jc Business - Confirmed reviews ALL

I enjoyed my visit at Pullman Sao Paulo. Nice service at breakfast and at the bar, as well as good and comfort room. Would suggest to extend the bar service for an hour, until midnight on weekdays, since it closes at 11pm.

Dear Juan Carlos, Pullman is thankful for your comments. Our team is happy to know that you had a pleasant stay with us! Your feedback regarding extending the bar service hours on weekdays until midnight is greatly appreciated. We always strive to enhance our guests' experiences and your suggestion will be taken into serious consideration by our management team. About the late check out, it is always up to availability. Since we were full that day, it was not possible to provide a midday check out because we didn't have rooms, but please be sure that, whenever possible, it is our pleasure to offer it. We are looking forward to welcome you back soon for a even better experience! Julia Lencina Customer Experience Pullman SP Vila Olímpia #PullmanLife #UpYourGame

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Other web-users rate our hotel

  • 290 reviews 9.5/10 Location
  • 579 reviews 7.9/10 Room
  • 910 reviews 8.6/10 Service
  • 22 reviews 4.9/10 WiFi
  • 364 reviews 8.8/10 Breakfast
  • 235 reviews 7.9/10 Comfort
  • 221 reviews 8/10 Food
  • 182 reviews 8.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.