Sofitel Buenos Aires Recoleta 5 stars

Customer review rating (ALL Rating) 4.7/5 2,558 reviews

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Description

Hotel extras

  • Pet-friendly hotel with additional charge

  • Children up to 12 years stay free with parents

  • Hold your event for up to 300 people.

  • The hotel has a Clef D'or Concierge Service

  • Hotel with pool, sauna and gym for your free time

Our accommodation(s)

Hotel location

Sofitel Buenos Aires Recoleta

Posadas 1232
1011 BUENOS AIRES
Argentina

GPS:-34.5894, -58.38398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,558 reviews

TripAdvisor Rating  4.5/5  1,568 reviews

Certificate of excellence 2024

Very courteous staff and excellent food

Customer review rating 4.5/5

Stephen W. Friends - Confirmed reviews ALL

Our flight got canceled and we spent two extra days here however it was one of the best parts of our Argentinian trip as a staff, extremely courteous and the food excellent surpassing any of the high end restaurants throughout Argentina

Dear Mr. W., We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and suggestions, and we really hope to have the opportunity to offer a better service in a near future Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Surprised best service and food in Buenos Aires

TripAdvisor rating 5.0/5

Stephen W TripAdvisor review

A surprise stay at the Sofitel Buenos Aires due to flight cancellation of our return flight after2weeks in Argentina. We needed a 48 hour stay and Sofitel kindly had rooms available. We stayed at Park Hyatt down the street upon arrival. Sofitel is a 5 star as well. Exceptional food ranking best of entire trip. Stayed at Eolo and Llao Llao. Best food here with most attentive service from Camila and Ekaterina. Will return next year for sure!

Bonjour Dear StephenwO552MP, We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we really hope to have the opportunity to welcoming you back in our home very soon! Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Great service and memorable stay.

Customer review rating 5.0/5

Peter Couples - Confirmed reviews ALL

The hotel staffs are extremely friendly and polite. Their concierges are very professional and knowledgeable. Especially Gisela, she is wonderful. She recommended many places for us to visit. Outstanding job. Highly recommended! Peter & Leeann

Bonsoir Peter & Leeann We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Recoleta. I will share your comments with Gisela and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we really hope to have the opportunity to welcoming you back very soon in our home! Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

excelente

Customer review rating 5.0/5

Enrique Solo - Confirmed reviews ALL

satisfactoria.

Estimado Sr. I., Le agradecemos enormemente sus comentarios en relación a su estancia en Sofitel Buenos Aires Recoleta. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy segura que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros, esperamos tener la oportunidad de poder darle la bienvenida muy pronto en nuestra casa. Reciba un cordial saludo. Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Staff was accommodating

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Conducting business meeting. A lot of last-minute requests. The staff flexible and accommodating.

Dear Mrs. W., Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

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Other web-users rate our hotel

  • 571 reviews 9.8/10 Location
  • 746 reviews 7.8/10 Room
  • 1,868 reviews 9.6/10 Service
  • 11 reviews 5.8/10 WiFi
  • 315 reviews 8.5/10 Breakfast
  • 306 reviews 8.2/10 Food
  • 288 reviews 8.3/10 Comfort
  • 281 reviews 8.3/10 Vibe

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