Mercure Darlington Kings Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 407 comentários

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Mercure Darlington Kings Hotel - Image 1
Mercure Darlington Kings Hotel - Image 2
Mercure Darlington Kings Hotel - Image 3
Mercure Darlington Kings Hotel - Image 4
9 - 12 Priestgate, DL1 1NW DARLINGTON, United Kingdom

Descrição

Extras do hotel

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Bar

  • Conference and meeting facilities for 2 to 160 guests

Nossas acomodações

Localização do hotel

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
United Kingdom

GPS:54.5257, -1.55407

Telefone
Fax 1325382006

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais de estimação não permitidos
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

THE KINGS BAR

On our ground floor next to Reception, offering a range food, snacks and beverages.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  407 comentários

Classificação no TripAdvisor  4.0/5  1.130 comentários

Excellent hotel

Classificação TripAdvisor 5.0/5

Mark D Avaliação certificada TripAdvisor

Lovely hotel, the beds are unbelievably comfy. Staff on reception are really friendly and it's right in the middle of the town centre so everything is a short walk . The spaces in the car park are really tight but there's a secure multi story over the road with loads of spaces and it's only £5 for 24hrs

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are delighted that you enjoyed the comfort of the beds and the hotel, and the staff At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. We hope to see you again soon Sincerely, Management

Does the housekeeper do any housekeeping???… and who is the chef???

Classificação TripAdvisor 1.0/5

Tour30734869876 Romântica - Avaliação certificada TripAdvisor

No way is this a Mercure hotel! My partner booked this for a surprise… it was definitely that !!!! Does the housekeeper do any actual housekeeping? The room was disgusting! Dirty carpet, cobwebs, dust everywhere, toilet dirty, smears on mirrors. I complained to ‘Maria’ who did apologise and then informed me that the only 3 cleaners who know how to clean are all ‘off today’ I was gobsmacked! The lift didn’t work either (just like the staff) The breakfast was shambolic… appalling! Where was the chef trained? Same place as the housekeeper clearly !!!!! Worst hotel I’ve stepped foot in

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry we did not meet your expectations At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Nie wieder

Classificação TripAdvisor 1.0/5

Reisende_HF Avaliação certificada TripAdvisor

Das Hotel soll ein 4* Hotel sein. Dies haben wir in keinem Punkt so empfunden: * Wir haben zwei Schlüsselkarten für das Zimmer bekommen. Eine davon ging nicht. Bei der Reklamation sagte die Dame vom Empfang: "Ja, das passiert meistens bei zwei Karten. Man muss sie zusammen codieren." Wir haben sie doch beide zusammen bekommen. * In unserem Zimmer waren bei Ankunft alle Seifen/Shampoo-Flaschen fast komplett leer. Morgens haben wir das reklamiert. Als wir abends zurück kamen, war das immer noch so. Nach erneuter Reklamation kam etwa eine halbe Stunde später ein Mitarbeiter mit neuen Flaschen und fragte uns, wie man die denn in die Halterung bekäme (bzw. die alten, leeren Flaschen heraus). Wir sagten, er solle sie einfach hinstellen. Am nächsten Abend waren sie dann immerhin richtig angebracht. * Wir waren im "Altbau". Die Heizung war entweder kalt oder sehr heiß, also nicht wirklich regulierbar. Die langen, dicken Übergardinen, die wir abends zuziehen wollten, hätten es noch schlimmer gemacht. Also kurz heizen, ausmachen und erst später die Gardinen zuziehen. * In der Dusche war der Schlauchanschluss der Brause locker und so kam das meiste Wasser nicht bis zum Duschkopf. Maintenance?? Wir konnten es selbst beheben. * Es gibt viele Fernsehsender, aber leider ist die Qualität von einigen doch sehr schlecht. Es macht nur bedingt Spaß einen Krimi zu schauen, wenn immer wieder das Bild verpixelt und es dauert, bis Bild und Ton wieder da sind. * Wir hatten mit Frühstück gebucht. Ein echter Fehler. Das Frühstück findet nicht, wie noch auf der Webseite zu lesen war, im Restaurant im zweiten Stock statt, sondern in der (sehr kleinen) Bar im Erdgeschoss. Soweit, so eng - noch okay, da wir direkt zum Beginn der Frühstückszeit da waren. Wir bestellten an der Bar u.a. Spiegeleier und Cappuccino. Cappuccino gäbe es zur Zeit nicht, die Kaffeemaschine sei kaputt. Es gab aber auch keinen Filterkaffee als Ersatz, sondern nur Tütchen mit Instant-Kaffee (!?!) und (relativ) heißes Wasser. Auch auf der Wärmekanne, auf der "Kaffee" stand, war nur heißes Wasser. Spiegeleier gab es auch nicht mit der Begründung, sie hätten keine frischen Eier bekommen. Dadurch gab es natürlich auch keine Pfannkuchen. Es gäbe nur Rührei! ??? Ein 4* Hotel, das noch nicht einmal frische Eier für Spiegelei benutzt?? Immerhin haben wir nach diesem Frühstücks-Chaos die Zusicherung bekommen, für die restlichen Tage (wir wollten dort nicht mehr frühstücken) unser Geld für das Frühstück zurück zu bekommen. Wir hoffen, dass das wirklich der Fall sein wird. Wie lange das dauert, konnte uns die Dame an der Rezeption nicht sagen.

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry you had some problems during your stay At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Disgrace

Classificação TripAdvisor 1.0/5

Ian S Avaliação certificada TripAdvisor

Ref 164 6574090 Worst experience I've ever had at a mecure. Lift was broken and refused alternative room ( disabled wife) window in room is broken, tv wouldn't work, coffee machine out of order, breakfast not nice and hears the best bit they had ran out of brown sauce!! Faulty towers eat your heart out ! So if you are disabled ♿ AVOID AT ALL COSTS. apparently lifts been out of order for months !

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry that breakfast was not good, coffee machine broken and sauces missing. We are looking into the breakfasts. The lift has been repaired but then went down again we are awaiting a part for this, I am sorry we could not move your rooms but we may have been fully booked that night At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Worst hotel we’ve stayed in!

Classificação TripAdvisor 1.0/5

avisharp Romântica - Avaliação certificada TripAdvisor

Can’t see this place lasting much longer if they don’t sort themselves out! Felt sorry for the few staff we saw,but our stay was terrible from start to finish. For some reason we were given a wheelchair accessible room, which wasn’t as the lift to it didn’t work. There was loud music coming from the ballroom below us which we hadn’t been warned about, we weren’t able to get breakfast on the Sunday morning as it was mayhem in the small dining area, one person behind the counter taking orders and one in the kitchen cooking! No one to greet guests, clear tables, wash up, or help in any other way! As a result nothing had been replenished, and they appeared to have run out of most things. Then on our second night we had to change rooms as the electricity went off in the room we had, only to be given a tiny cold box room as it was all they had! As compensation we were offered a free drink, but the cider had run out as well!!!

Dear Rebecca W Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry that you could not get in to have breakfast and we are investigating this. We awaiting parts for he lift Unfortunally they have not arrived yet At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 475 comentários 8.6/10 Localização
  • 703 comentários 5.9/10 Quarto
  • 604 comentários 8.6/10 Serviço
  • 9 comentários 6.8/10 Wifi
  • 309 comentários 6.6/10 Limpeza
  • 300 comentários 5.3/10 Conforto
  • 276 comentários 5.2/10 Café da manhã
  • 256 comentários 4.5/10 Comida

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.