Stayed whilst visiting family, have used this hotel many times now and have always appreciated the friendly staff. We had a lovely room upgrade with comfortable furnishings on the first floor looking out over the golf course.

We stayed here for a mini break/honeymoon after just been married room was beautiful but could of been cleaner bathroom had a very nasty smell I did phone front desk and was offers a air freshener also robs and slippers when not I rooms as of staff been of due to covid which can't be helped but should not affect people's stays

First time i was given poor room, coving feel off and nearly did me some damage. Was changed room thankfully and much nicer and good stay as always. Would prefer to have room upgraded without asking as im a frequent visitor and would prefer rooms on floor 4 please

The hotel was very good and the staff very helpful. The room was very comfortable as it should be. The breakfast was a wonderful way to start the day. The heating was working good in the room so really nice evening sleep

I asked for a quiet room; this was respected. The room was spacious, clean and comfortable, but very much in need of refurbishment. One of the upholstered chairs was unusable and the fridge interior was dirty. The bathroom was clean but in need of an update. Staff were polite, friendly, and incredibly helpful. I had a mobility issue when I stayed, and everyone went out of their way to help, from front of house staff to technical service staff. I didn't eat on site so can't comment on the restaurant. I believe the room is due for imminent refurbishment. I would stay at this hotel again, at the right price and with a check on room status.