Mercure Newcastle George Washington Hotel Golf and Spa 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 908 comentários

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Descrição

Extras do hotel

  • An ALLSAFE certified hotel

  • Located just 15 minutes away from Newcastle Upon Tyne

  • 8 dedicated meeting rooms accommodating up to 160 guests

  • Fully-licensed wedding venue and reception

  • Indoor pool, spa and jacuzzi located on-site

Nossas acomodações

Localização do hotel

Mercure Newcastle George Washington Hotel Golf and Spa

Stone Cellar Road, High Usworth Washington, Tyne and Wear
NE37 1PH NEWCASTLE
Reino Unido

GPS:54.922823, -1.533922

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

Carter & Fitch

Foto não contratual

PIZZERIA ♦ SMOKEHOUSE ♦ BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe. No matter what the occasion we are the des

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.1/5  908 comentários

Classificação no TripAdvisor  4.0/5  1.408 comentários

In need of Modernisation

Classificação TripAdvisor 2.0/5

GCP1911 Família - Avaliação certificada TripAdvisor

Stayed for one night with my son when visiting Newcastle to watch Arsenal. Despite being a platinum member and the hotel being quiet we were not upgraded and given a standard twin. I know there were better rooms available as I checked on the app. They should rename these rooms substandard twins. The room was very dated with no air con or fan. The temperature through the night was ridiculously hot. I was told that I would find a fan in the wardrobe. I can only assume they have these in every room as it’s a common issue. The bedside light and one of the main lights flashed like a disco for no reason. Again, I cannot believe they don’t know about this. I was going to speak to reception again when I went down in the morning but after passing the area 3 times, it was unmanned on each occasion. Surely there should be someone there in the mornings when most foot traffic passes through? Not hiding in a back office. Breakfast was fine. Parking was easy and there were also EV chargers which were very handy. Undoubtedly, the worst stay I have had in an Accor hotel for some time and this was my 27th night in one of their hotels this year. It’s a shame because with some investment this could be a nice hotel. I did email the hotel twice to let them know about the issues but have had no reply. I even sent them a video of my disco light!

Mixed feelings

Classificação TripAdvisor 4.0/5

Christine W Romântica - Avaliação certificada TripAdvisor

Stayed here for four nights. Room was very clean and although not an accessible room there was plenty of room for my wheelchair. Bathroom a bit tired but useable. Had dinner first night but not up to scratch and manager made small reduction on the bill. Breakfast next day was mostly cold and when I mentioned it was told there’d been a wedding the day before and breakfast not in orangery as usual To be fair the breakfast on rest of stay in Orangery was much better but tinned tomatoes ugh what’s wrong with fresh. Ate out for the rest of our stay,

A fuir

Classificação TripAdvisor 2.0/5

Katia N Viagem com amigos - Avaliação certificada TripAdvisor

Habituée aux standards Accor j’avais opté pour cet hôtel qui ne mérite en au un cas c’est 4 étoiles… Logée au niveau rdc (ground) la chambre était sommaire sans climatisation et sans ouverture possible de la fenêtre. La chambre était bruyante et mal isolée. Pas de fexible dans la douche. Un seul lot de serviette alors que nous étions deux (nous avons demandé un autre lot qui nous a été donné a l’accueil). L’hôtel est un labyrinthe où aucune information n’est clairement donnée (salle pdj, restaurant…). En bref, déçue je déconseille fortement cet hôtel.

Expérience mitigée

Classificação TripAdvisor 3.0/5

carolev2024 Família - Avaliação certificada TripAdvisor

Accueil glacial : à la fois au check in et également au départ alors que c’était le jour de l’an. J’ai rarement vu un tel manque d’empathie client. Les explications pour accéder aux chambres sont débitées au pas de course, heureusement, tout est fléché. Ce n’est pas très bien insonorisé avec le couloir Les points positifs : les chambres, le restaurant, le parking gratuit. Le bâtiment me paraît un peu viellissant et devrait être renové par rapport aux standards d’autres hôtels mercure.

Cher Carolev2024 Merci d'avoir pris le temps de rédiger un avis. Nous espérons que vous reviendrez vers nous. Nous prévoyons de rénover l'hôtel petit à petit à l'avenir. Je suis désolé que vous n'ayez pas tout trouvé à 100%, mais nous essayons de faire en sorte que chaque client se sente le bienvenu et espérons qu'il appréciera son séjour. Cordialement David

Hotel agradável

Classificação TripAdvisor 4.0/5

Susana L Negócios - Avaliação certificada TripAdvisor

O hotel é bastante agradável, com atendimento simpático e disponível. É rodeado por um campo de golfe e bosque, o que o torna realmente muito sossegado. As suites são agradáveis e o serviço de quartos exemplar.

Dear Guest, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and your executive bedroom. I look forward to welcoming you back again soon. Kind regards, Martin Hall General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 195 comentários 8.7/10 Localização
  • 1.017 comentários 6.6/10 Quarto
  • 796 comentários 7.9/10 Serviço
  • 7 comentários 5.3/10 Wifi
  • 388 comentários 6.1/10 Limpeza
  • 286 comentários 6.2/10 Café da manhã
  • 195 comentários 4.9/10 Centro de Bem-Estar/Spa
  • 179 comentários 5/10 Custo-Benefício

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