Mercure York Fairfield Manor Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 840 comentários

Mercure York Fairfield Manor Hotel - Image 1
Mercure York Fairfield Manor Hotel - Image 2
Mercure York Fairfield Manor Hotel - Image 3
Mercure York Fairfield Manor Hotel - Image 4

Descrição

Extras do hotel

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

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Localização do hotel

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

GPS:53.994009, -1.131592

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
  • Serviço de quartos

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  840 comentários

Classificação no TripAdvisor  4.0/5  1.830 comentários

Certificado de excelência 2024

Disappointed

Classificação TripAdvisor 1.0/5

Demi S Avaliação certificada TripAdvisor

I recently stayed on 19/12/24 - 20/12/24. I never normally complain about hotel stays, however I find our experience here very disappointing. When arriving at the hotel I requested for a quiet room as our dogs don’t like loud noises, to this we were put in room 117 which was fine until the night time. This is where the function room had a party, this was irritating as the music and noise was very loud and this caused us not been able to settle down for the night and also kept our dogs awake and barking. So we contacted the hotel desk and they moved us to another room in the hotel, this was a massive inconvenience as I specifically requested a quiet room twice and then to be moved mid night when we were in our pjs and unpacked all our belongings. We then got moved to room 224 this was on the opposite side of the hotel and this wasn’t much better either. This is because we were downgraded to this room as the bed was small and the head light above the bed caused me to bang my head serval times as this was faulty and placed in an inconvenient spot. (I have photos to prove this). When we went to room 224 I was again disappointed, the room was very outdated and creeky and when we were moving around and not that clean, the room was far too hot and had no fan in like the other room and also I had the window open but this room was right near the main road so again had the noise from the traffics going past on the main road. We really didn’t get a good night sleep at all. We also have x2 small dogs, this is a dog friendly hotel and I feel like our dogs weren’t catered for at all, I have stayed in other hotels cheaper than this and their catering for my dogs have been great. There wasn’t even a dog bowl or water in the room. We were having to drink from the bathroom for water as they were no places to get bottled water from. I paid £110 for this stay and am extremely disappointed considering I’ve stayed in much better hotels at a better price. For the price I paid and we didn’t even get breakfast included is also disappointing. This stay was meant to be for a special occasion and this occasion was ruined by this hotel! When complaining to the staff or felt like they simply did not care. I never give bad reviews only ever been good. I thought for the price this hotel was it would have been satisfying for me and my family, but we were anything but satisfied!

Thanks Deshpal

Classificação TripAdvisor 5.0/5

yvonnev906 Viagem com amigos - Avaliação certificada TripAdvisor

A group of us stayed for one night and we all said we’d come back again in a heartbeat (we were there for leisure, but we also discussed getting a larger group together for a business event). The hotel retains the charm of another era yet everything is in tip top modern condition, thanks to a refurb. The staff are helpful and friendly. Five stars to Deshpal on reception for excellent customer service. Ten minutes and a tenner in an Uber from York, the hotel is ideally placed. Also reasonably priced, with a good breakfast buffet. I’m more than happy to recommend.

Dear Guest, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Hotel fraco, longe e velho.

Classificação TripAdvisor 2.0/5

felipeantonini8 Negócios - Avaliação certificada TripAdvisor

Hotel velho, não muito limpo e com péssima localização. Pontos positivos: -O dia que vc vai embora. Pontos negativos: -Limpeza; -Banheiro; -Chuveiro; -Café da manhã; -Hotel velho; -Não tem ar condicionado.

Hotel velho, mal conservado e afastado do centro de York

Classificação TripAdvisor 1.0/5

MauroFriedrich Negócios - Avaliação certificada TripAdvisor

Bastante fraco o serviço do hotel, que está precisando urgentemente de uma boa reforma para manter (ao menos) o prestígio da marca Mercure no nome do hotel. Os apartamentos são amplos, mas muitos deles são acessíveis apenas por escadarias (sem elevador), o que não é muito agradável para quem está chegando com malas. As bicas da pia datam de 1920 e não têm misturador de água (ou é água quente ou fria, mas não se misturam). O bufê do café da manhã é mal servido, falta pão, café e nem tem queijo. Além disso, é afastado do centro de York. Portanto, há outras opções bem melhores na região.

Dear Guest, Thank you for your recent response. Whilst we respond to all our guests, we can only do so in English, but would nevertheless like to thank you for your recent review.

excelente

Classificação TripAdvisor 5.0/5

maj_leandro Viagem com amigos - Avaliação certificada TripAdvisor

O hotel é show de bola. Fica afastado da cidade, mas tem acesso fácil para qualquer direção. Excelente serviço, atendimento, amplo estacionamento, parada de ônibus em frente para se ir até York. Um vasto campo com animais soltos. Recomendo.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 627 comentários 9.2/10 Localização
  • 1.518 comentários 6.3/10 Quarto
  • 1.517 comentários 9.1/10 Serviço
  • 49 comentários 4.7/10 Wifi
  • 685 comentários 8.2/10 Café da manhã
  • 529 comentários 7.3/10 Limpeza
  • 468 comentários 6.1/10 Atmosfera
  • 18 comentários 9/10 Centro de Bem-Estar/Spa

Com a tecnologia Trustyou

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