The Sebel Sydney Chatswood 4,5 estrelas

Classificação clientes Avis (Classificação ALL) 3.5/5 539 comentários

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The Sebel Sydney Chatswood - Image 1
The Sebel Sydney Chatswood - Image 2
The Sebel Sydney Chatswood - Image 3
The Sebel Sydney Chatswood - Image 4
37 Victor Street, 2067 CHATSWOOD, Australia

Descrição

Extras do hotel

  • Elegant conference spaces

  • Heated mineral pool

  • Gymnasium

  • Located in the heart of Chatswood steps from major shopping and dining precincts

  • All apartments are spacious and feature a balcony

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Localização do hotel

The Sebel Sydney Chatswood

37 Victor Street
2067 CHATSWOOD
Australia

GPS:-33.797508, 151.182532

Telefone
Fax +61 2 9411 6177

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Traslado
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Salas de reunião
  • Propriedade 100% para não fumantes

Café da manhã

Foto não contratual

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.5/5  539 comentários

Classificação no TripAdvisor  3.5/5  383 comentários

Avoid.

Classificação TripAdvisor 1.0/5

AussieCoight Negócios - Avaliação certificada TripAdvisor

Absolutely horrid hotel. Run down, poorly maintained and poorly cleaned. Big black hair and a chunk of something orange on my clean towel, the pillows were small and hard, zero hot water in the morning, the worlds most complicated and long check in process I’ve ever experienced.. I could keep going but this place has exhausted me. Never again. Would rather sleep on the Gaza Strip.

Great location, if you can overlook the run down facilities

Classificação TripAdvisor 4.0/5

Rebecca S Família - Avaliação certificada TripAdvisor

I would agree with other reviewers, the Sebel is in an excellent location and service is excellent. However, the facilities are exceptionally run down, carpet worn, paint peeling off, tiles almost falling off bathroom wall, pool tiles broken and cracked. We were very fortunate to have an upgrade from a two bedroom apartment, to a three bedroom apartment, the views from the balcony are stunning. The room had two bathrooms, full kitchen, dining room and lounge. Showers were pretty bad, small, dirty, and water pressure was really bad. Again the location is this selling point, with Westfield at your door and a short walk to the train station. I feel sorry for the staff at Sebel who have to work extra hard for a very run down establishment.

Comfortable but vastly misrepresented in advertising

Classificação TripAdvisor 3.0/5

sarahlS919ZX Avaliação certificada TripAdvisor

We stayed as a family of four after booking directly through the All Accor website. Elements of the room inclusions stated on the website were absolutely not provided, such as there was no coffee machine, no ice maker, certainly no pay tv or anything other than free to air, and no mini-bar. These were not an issue to us, but they should not state that this is part of the room when it is not. It also provided the option to pay more for breakfast being included. When we checked in, we were offered a paper bag with some cereal as the breakfast. I said no, that's not what a reasonable person expects from an included breakfast at a hotel. Even if it was what they did usually, this should be very clearly stated in the website so you can make an educated decision about whether to pay extra for it. I did not accept the bag, and requested a partial refund of the extra cost I had paid. The manager on duty said he understood and I did not take possession of the bag at any time. He said he would chase up my request for the refund of the breakfast, but after reminding him as I checked out, and after sending an email requesting this to the hotel manager, I have heard nothing. The room itself was tidy and comfortable. We had a two bedroom apartment. Apparently there was a pool, but no information was provided at any time about this. I found it on level 7, but we did not use it. I believe there should have been a gym somewhere, based on the advertising, but I have no idea where this might have been. Again, absolutely no facilities information was provided to us - nothing in the room, and no information communicated on check-in. No cleaning materials supplied such as a broom, toilet brush, dustpan and shovel, so you cannot easily tidy up after yourself, and there is no housekeeping supplied (we were not there for a full week, I believe it occurs after that). One used toilet roll was available, and we had to go and request more to last us through the visit. A single bin liner was provided in the bin, so we had to ask for more of those as well, so that we could actually keep our room cleaned. We did not use the oven, and the area around the stovetop was quite greasy. Minor complaints regarding cleanliness, dissatisfaction with misrepresentation of the booking, but overall, a very good location and room. I will be much happier when they refund me the extra amount I paid, but I have also requested they update the website listing so more people are not misled into ordering something that is not what they expected. There is pretty much no service provided at all, and this is not a 4 1/2 star hotel. I would suggest it should be updated to a 2 star hotel. Honestly, it does not exceed above-average accommodation needs, it does not actually meet them. It really is a budget and comfortable accommodation that meets purpose, but there is no service at all.

Somewhat Tired

Classificação TripAdvisor 3.0/5

Neil W Família - Avaliação certificada TripAdvisor

It has been 5 years since we stayed at the Sebel. The experience this time was somewhat disappointing- the room was very “tired” - lots of marks and chips and loose items and appliances- my son had to fix all of the toilet roll holders. There was a gas leak in the kitchen and no instructions on how to work the oven. The shower was awful - getting a reasonable temperature each time was a skill that was learned over the week - it was a very fine line between freezing cold and dangerously hot! Having said that, the bed was very comfortable and lots of space. The location is fantastic and the parking is easy. I think there will have to be some form of refurbishment or upgrade as the experience this time would make us think again the next time we need a Sydney base.

Localização ótima para Compras

Classificação TripAdvisor 4.0/5

k_siag Negócios - Avaliação certificada TripAdvisor

Hotel muito bem servido de locais ao redor para compras, serviços, diversão e gastronomia. Estação de trem ao lado, muito fácil locomoção. Quartos são apartamentos grandes e confortáveis. Café da manhã é servido no quarto. Fantástico!

Hello Kesia G Thank for your wonderful review we really appreciate you taking the time to tell us all about your experience. It was lovely to know you enjoyed out great location with all the shops, restaurants and the train close by. Hope you have the opportunity to come back to Australia and visit us. Kind regards Sandra Crisafi General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 353 comentários 9.6/10 Localização
  • 597 comentários 5/10 Quarto
  • 351 comentários 5.8/10 Serviço
  • 22 comentários 2.5/10 Wifi
  • 254 comentários 2.2/10 Limpeza
  • 151 comentários 2.8/10 Atmosfera
  • 149 comentários 3.4/10 Comodidades
  • 72 comentários 3.2/10 Comida

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Todos os nossos hotéis em Chatswood

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.