The Sebel Sydney Chatswood 4.5 stars

Customer review rating (ALL Rating) 3.4/5 616 reviews

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The Sebel Sydney Chatswood - Image 1
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The Sebel Sydney Chatswood - Image 4
37 Victor Street, 2067 CHATSWOOD, Australia

Description

Hotel extras

  • Elegant conference spaces

  • Heated mineral pool

  • Gymnasium

  • Located in the heart of Chatswood steps from major shopping and dining precincts

  • All apartments are spacious and feature a balcony

Our accommodation(s)

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Hotel location

The Sebel Sydney Chatswood

37 Victor Street
2067 CHATSWOOD
Australia

GPS:-33.797508, 151.182532

Telephone
Fax +61 2 9411 6177

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  616 reviews

TripAdvisor Rating  3.5/5  377 reviews

Good stay

Customer review rating 4.0/5

Craig Business - Confirmed reviews ALL

efficient check in, comfortable room, good location

Convenient location to city, suburbs, shopping and dining

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Room was good in size. Several cracked tiles in bathroom showed overdue maintenance. Hot water temperature was cool, the coldest and least enjoyable hotel room shower I have ever had.

Dear Mark, We appreciate you taking the time to complete our survey from the Sebel Sydney Chatswood. We are glad you enjoyed your stay, our staff and the great location of our hotel. It was disappointing to note our room maintenance was not up to standard, I apologise for any inconvenience this has caused. Thank you again for sharing your experience, we appreciate your detailed feedback and we do hope you will allow us the opportunity to welcome you back in the future. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Good Location

Customer review rating 3.5/5

Gary V. Business - Confirmed reviews ALL

It was satisfactory. The mattress should be rotated as it had sagged.

Dear Gary, We appreciate you taking the time to complete a review from the Sebel Sydney Chatswood. It was a pleasure to receive such positive feedback regarding our staff and location, we are glad you enjoyed your stay. We appreciate your comments regarding the bedding, this will be further investigated to ensure this doesn't continue. Thank you again for sharing your experience, we appreciate your detailed feedback. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

OK

Customer review rating 3.0/5

Anon Business - Confirmed reviews ALL

TV in bedroom didn't work. Servicing of room, non-existent. no pan for use with oven. Location was good

Dear Gary, We appreciate you taking the time to complete our survey from the Sebel Sydney Chatswood. It was disappointing to note our room maintenance was not up to standard, further investigation will take place to prevent this from continuing. Unfortunately, as our rooms are serviced apartments, we only offer housekeeping services once a week. I apologies this wasn't made clearer to you. Thank you again for sharing your experience, we appreciate your detailed feedback and we do hope you will allow us the opportunity to welcome you back in the future. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Old, noisy, broken

Customer review rating 2.0/5

Mel B. Couples - Confirmed reviews ALL

Room 1107. 2 bedroom. For a lousy sleeper, don’t ever get this side of the hotel. You hear EVERY train coming & going out of Chatswood station. The hotel, room & furniture are old & in definite need of an upgrade. Tge room wasn’t ready when we arrived, yet when we did enter there was dust as if no one had been there yet the washing machine had condensation as if just used. In the main bathroom the under bath peep hole area had been broken & part of it still lay on the tile floor. All a bit strange. The air conditioning was efficient. I’ll not chance staying there again given the noise. I can’t cope with noise. I realise people are different, but for me, that was too much.

Dear Melinda, We appreciate you taking the time to complete our survey from the Sebel Sydney Chatswood. It was disappointing to note our cleanliness and room maintenance was not up to standard, I apologise for any inconvenience this has caused. Further investigation will occur to prevent this from occurring. We sincerely apologise regarding the train noise, check-in procedure and room standard and for any negative impact this had on your stay with us. Thank you again for sharing your experience, we appreciate your detailed feedback and we do hope you will allow us the opportunity to welcome you back in the future. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

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Other web-users rate our hotel

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.