Pullman Magenta Shores Resort 5 stars

Customer review rating (ALL Rating) 4.0/5 1,378 reviews

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Pullman Magenta Shores Resort - Image 1
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1 Magenta Drive, 2261 MAGENTA, Australia

Description

Hotel extras

  • Beachfront location with resort style villas

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • Award-winning Vie Day Spa

  • Located just 90 minutes from Sydney.

Our accommodation(s)

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Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australia

GPS:-33.310834, 151.522901

Telephone
Fax +61 2 4352 8199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BARRETTS RESTAURANT

Relax in contemporary Barretts Restaurant overlooking Magenta Golf fairways. Our modern Australian menu showcases high quality seasonal and local produce. Open daily for breakfast. Open for dinner Wednesday to Sunday inclusive.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,378 reviews

TripAdvisor Rating  3.9/5  912 reviews

Customer review rating 4.0/5

Irfan F. Families - Confirmed reviews ALL

Great experience, I have stayed there a few times for business but was first time on personal- very much enjoyed the stay. Great location and nice service. A couple of things that may improve this experience would be alternative day cleaning, we stayed there 3 nights with no cleaning, no refresh of towels etc. being a platinum member, I get drink vouchers and on arrival gift, none were presented until I asked

Customer review rating 4.5/5

Bin A. Families - Confirmed reviews ALL

The villa is nice and quiet with good view.

Customer review rating 3.0/5

Kieren D. Families - Confirmed reviews ALL

We enjoyed our stay and will be back again. There are however many small improvements that can be made. Cleanliness improvements: - When we arrived at the room, on the backyard patio table there was a makeshift ash tray made from a beer bottle lid. It was filled with cigarette ash. Besides the obvious of this being disgusting, it is evidence that the patio was not properly cleaned. The patio floor was another example, which was covered in sand/dirt and sorely needed a clean. - Fly screens throughout were covered in dust and some had clumps of dust stuck to them - The dryer also was covered in dust on the exterior. When the downlight above it was turned on the dust resembled fur on a dog it was so thick. - Along the entirety of the edge of the lagoon pool, just above the water level and the top of the pool, the blue tiles are covered in a disgusting brown grime/gunk. I assume this is body oil and sunscreen that has accumulated over time. The blue tiles have a brown shade above water level but are crystal blue below. I regrettably scratched the tile with my nail which highlighted how thick the grime is. - Also with the lagoon pool, the paved area surrounding it really needs a daily clean. We used the pool several times, sometimes in the morning and sometimes in the afternoon, and regardless of the time of day there were different low lying sections where garden bark, dirt, and sand had accumulated. It was disgusting to step on, which was sometimes unavoidable. Functional improvements: - When the shower glass door in the ensuite swings inwards it hits the wall it is meant to glide past. On the first day when I tried to close the door, I unknowingly used too much force and it felt like the glass almost shattered. - The water seal between the ensuite shower and ensuite toilet leaks water. When going to the toilet after someone has had a shower you end up stepping in a puddle of water. - Both the balcony and patio glass door wheels/rollers are damaged causing the door to not glide easily. I had to use my bodyweight to open and close the door. - The lid of the bin under the sink is meant to stay in place when pulling the bin out, but because it is damaged it instead comes out with the bin. - The front door dead bolt latch is broken off the door. - The left door under the kitchen sink is crooked and doesn't close properly unless force is used to straighten it while closing. - The main bedroom door squeaks loudly when swung. This on a few occasions woke up someone who was sleeping - Having an upstairs balcony with nothing but the floor means the only way to enjoy it is by standing around. It would be great if there were 2 chairs and a small table added.

Customer review rating 3.5/5

Lance H. Families - Confirmed reviews ALL

Excellent accommodations and friendly and helpful staff were highlights. No usable wifi, having to ring on external phone line to order room service and broken pool fencing were examples of a property in significant decline

Customer review rating 3.0/5

Adam B. Couples - Confirmed reviews ALL

We were not able to check in until 3:30 because the unit was not ready. I requested a late check out to compensate, as is only reasonable, but was given an emphatic “no” from the front desk staff. Very poor form indeed!

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Other web-users rate our hotel

  • 307 reviews 8.7/10 Location
  • 1,024 reviews 5/10 Room
  • 759 reviews 6.4/10 Service
  • 53 reviews 0.7/10 WiFi
  • 450 reviews 2.8/10 Cleanliness
  • 414 reviews 5.2/10 Food
  • 319 reviews 5.5/10 Comfort
  • 211 reviews 5.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.