ibis Cartagena Marbella

ibis Cartagena Marbella 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 3.234 comentários

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Extras do hotel

Nós temos três computadores modernos que manterão você conectado 24 horas durante sua estadia e podem ser usados para finalidades de negócios ou no seu tempo livre para pesquisar sobe atrações turísticas na Cidade Heróica.

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

ibis Cartagena Marbella

AVENIDA SANTANDER # 47-90, 47, 90
130002 CARTAGENA
Colômbia

GPS:10.436713, -75.535659

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar

PASTA & GRILL

Restaurante com vista para o mar localizado no segundo andar do hotel, aberto ao público com capacidade para 78 pessoas, bar para café da manhã e totalmente equipado com toda infraestrutura de segurança necessária.

Nossas acomodações

O quarto do ibis foi projetado para garantir uma estadia agradável e oferece uma cama criada para ajudar você a relaxar após um longo dia, além de cortinas blackout para bloquear a luz e preservar a temperatura ambiente do seu quarto. Projetado para ser compartilhado com uma criança menor de 12 anos, o quarto inclui 1 Cama de Solteiro dobrável, que permite que ela seja usada como uma mesa. Criado para garantir que você desfrute de uma estadia relaxante com simplicidade e conforto.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  3.234 comentários

Classificação no TripAdvisor  4.0/5  984 comentários

Not the best value for the price

Classificação TripAdvisor 3.0/5

CristianNitu Couples - Avaliação certificada TripAdvisor

The hotel is rather fitted for 1- 2 days business trips, and not really for casual tourists. It is located 25mins walking distance from the city center. The room is a little bit small and poor ventilated. Another unpleasant surprise was the lack of hand towels.

Dear Guest, Thank you for taking the time to send us your comments about your stay, at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Hoped for more.

Classificação TripAdvisor 3.0/5

God-is-my-paradise Couples - Avaliação certificada TripAdvisor

Bathroom smelled like urine. The air-conditioning couldn't keep the room cool. You could here the people upstairs making all kind of noise. The view out the window was a car junkyard and a trash dump. The maid refused to clean or replace any towels unless you left the room. I hoped for a nice stay but was treated rudely. Coming from the states you would at least expect a friendlier staff to greet you.

Dear Guest, Thank you for taking the time to send us your comments about your stay, we regret that we did not meet your expectations; at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Overpriced hotel

Classificação TripAdvisor 2.0/5

LibardoSalazar Família - Avaliação certificada TripAdvisor

Our stay was basically to have a nice bed to get good rest (My child had a sport competition in the city). This is a very basic hotel. Rooms are really small. With a double bed and an auxiliary bed, you barely have space to move. So, if you suffer from claustrofobia, this is not the hotel for you. Also, windown are not good to isolate noise from the street, even for us staying at floor 12th. Food is average to bad. Had dinner on our first night and it was not pleasant. Pasta is terrible (Is kind of hard to mess up a pasta plate) and I had a very salty, dry sandwich. Breakfast is limited, with the usual scrambled eggs, bread, fruits, cereal and 1 local food choice. If you are in a hurry, and only need a place to crash overnight, this hotel may be ok. For other type of stay, I wont recommend it.

Dear Guest, Thank you for taking the time to send us your comments about your stay, we regret that we did not meet your expectations; at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Avoid this place at all cost

Classificação TripAdvisor 1.0/5

Diego B Avaliação certificada TripAdvisor

I booked two rooms for several nights. During the first night, a piece of MDF detached from the wall and broke after felt on the floor. the next day I informed the front desk The manager GLADYS GOMEZ called in a very unpolite and rude way. She said that I should pay close to 200 dollars for that piece. I explained that the piece felt on its own. After that, she came into the room with another employee and started threatening me and my family about paying for the piece and how this never happened before. I did not want to spend more time discussing the issue and having a bad time. This event and the hotel staff's response ruined my time at the hotel. Overall the hotel is located in an unsafe area, the front desk was flooded after some pipes broke. All the screens from the wall were removed and several towels were on the floor. It was a terrible scenario. I don't understand how Ibis allows a situation like that. This is not the first time that this incident happened. You can look into other reviews from previous customers. Stay away. Safe your money. It is not worth it at all. Ibis should be careful about training employees about customer service and responding to casual incidents.

Dear Guest, Thank you for taking the time to send us your comments about your stay, we regret that we did not meet your expectations; at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

expected better

Classificação TripAdvisor 3.0/5

SmallWorldsTraveler Friends getaway - Avaliação certificada TripAdvisor

I had higher expectations after staying at other Ibis locations such as in Rio de Janeiro (Posto 5). We stayed in a standard room with sea view which was a nice surprise. The air conditioning in the room was very silent and efficient but the beds not very comfortable. No fridge and I was told none of the rooms have a fridge. The room was of decent size and similar in that to other Ibis of that category. The window could not be really opened. On the bright side we did not hear any noise during our stay though the other rooms around seemed occupied. The space dedicated to the food (restaurant) was unappealing at best in my view. I found the breakfast to be rather basic. Maybe due to COVID there was no self service but people were served by the staff, which at times caused quite a line to form. Overall I found the staff to be rather cold. Not rude but not very friendly. This was true when facing staff at the reception, at the "restaurant" and in general in the hotel (including cleaning staff). Possibly I got spoiled in Medellin where practically everyone is so friendly, welcoming and helpful... even more so in hotels. Also the reception staff seemed to have to follow complicated procedures probably aggravated by slow computers systems so the check in was not exactly fast. the location of the hotel is ok. It is an easy and rather quick walk to the old city and the airport is very close (in the other direction). The beach in front of the hotel, across the road, is typical for Cartagena, nothing spectacular but again I am probably spoiled. It was quite windy the two days and a few kite surfers visibly enjoyed both the sea and the wind.

Dear Guest, Thank you for taking the time to send us your comments about your stay, at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 797 comentários 8.6/10 Localização
  • 1.511 comentários 4.5/10 Quarto
  • 1.470 comentários 6.6/10 Serviço
  • 47 comentários 6.9/10 Wifi
  • 628 comentários 2.5/10 Conforto
  • 593 comentários 5.7/10 Café da manhã
  • 519 comentários 4.9/10 Limpeza
  • 463 comentários 4.4/10 Comida

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