Hotel Sofitel Legend Santa Clara Cartagena 5 estrelas

located in the walled city attention to detail in service the pool beds can fill up early but the staff will try to bring in extra beds rooms are comfortable great showers buffet breakfast has a wonderful fruit selection

I've stayed twice now at this location. This time I stayed three nights from December 23 to 26, 2019. It was a magical experience to spend the Christmas holiday at this hotel. The courtyard was beautifully lit at night, and holiday music played on the sound system int the evening. And all the staff are very kind, gracious and welcoming. A fine six course meal was served to guests on Christmas Eve. If you can reserve a space for the holidays next year, I would highly recommend it.

I have heard this was the best hotel in Cartagena and there is no doubt it is. A fantastic building full of history and charm, with the warmest welcome possible from the incredible team. Everything has been de delight in this hotel, the service is excellent and the environment breathtaking. I highly recommend this property to any traveller looking to discover Cartagena in the best conditions possible.

The property is more beautiful in person than in photos. The staff is incredibly friendly and helpful, the food was amazing, and the pool is a gem. We would absolutely stay here again and highly recommend the property to others.

Excellent property, professional service, very good location and the staff was superb.if you need anything they will provided right away and always with a smile in their face. I really recommend tis hotel 100%.

A very beautiful hotel in the heart of the historic center. The old part of the hotel has beautifully designed suites that keep the old charm but with modern conveniences. Great pool area which is well maintained

From the front desk, to the Butler Service, and the breakfast and 1621 restaurant, and also the beach bar, everything is perfect. A true legendary level of joy staying here. Special thanks and congratulations to Mr. Luis, our Butler on service, who was so perfect on everything detail and attention. Also appreciation to Mr. Giovanni for your friendly welcome.

Excellent service at Front Desk, Concierge and El Coro Bar. Very helpful staff. Room, bed, toiletries were first class, location is very central within the walled city with plenty of restaurants, bars and music venues nearby.

The Hotel was everything I expected and more. Grounds are beautiful.Service was tops. Employees were always friendly and eager to help. Restaurant El Claustro was excellent, and Luis Mesino made it better, ready to serve, with the attitude of what can we do to help you. Thank you Luis.

My husband and I recently spent of a week at Santa Clara in Cartagena, and it was absolutely heavenly. The public areas of the hotel are breathtaking and our room was great. The staff is so friendly and helpful--actually all the Columbian people we encountered were delightful. The pool and its environs cannot be beat in the walled city and we spent a lot of time there during the afternoon heat. All the restaurants are excellent and we ate many breakfasts and lunches there, as well as a wonderful dinner at the very elegant 1621 restaurant. Literally, the only complaint I had was that the hair dryers in the room were so weak that I could not dry my hair. I switched them out 3 times, but it was no use. Not a problem, though, next time I'll just bring my own!

The hotel is amazing, the pool, the rooms, the service, the restaurant, the view, the cleanliness , everything!! We had wonderful days in this paradise. The historic center is near and it is possible walk everywhere

My wife and I stayed here for a 5 day weekend and it is a fantastic place to stay. The hotel is definitely unique in many ways and it lived up to the expectations we had after looking at the website. The staff are great; super friendly, eager to help, suggest things to do or just making sure everything is okay. Our room was very nice with good aircon system and bathroom. The pool area is well laid out and most people stayed here to read, relax in the sun or have some drinks. This hotel is situated in the old city and it is very easy to go and walk around to see the sights. Anyone looking for a weekend away with someone special would definitely enjoy this hotel.

We recently stayed at the Santa Clara and loved it. The building has so much history and character. The facilities were beautiful, the bed was very comfortable, breakfast was excellent, and the pool was the icing on the cake. The pool was never over crowded and there were plenty of lounge chairs and umbrellas. There is an ATM on site. The hotel was very accommodating and allowed us to stay and hang out at the pool until our 5:30pm pickup as we headed on to our next destination. Location is great in the walled city, easy to walk everywhere. We would definitely stay here again on our next visit.

This hotel is absolutely beautiful. The rooms are well appointed and the bedding is fantastic...Isleep so well every night. The staff was wonderful...from the moment we arrived until we departed the service was impeccable!!! Unbelievably friendly and professional staff. Great location. I cant wait to return.

Sofitel really put the customer experience at the heart of everything it does, nowhere else have I experienced the same attention to detail to make every aspect of your stay a most memorable one. Just to give one example, when I stayed in the Sofitel Legend in Amsterdam they apparently recorded the fact that I love to read and by my arrival in the Sofitel in Cartagena, there was a gift waiting for me which appeared to be a book with a link to the history of the hotel!