曼谷玛卡萨美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,017 评论

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曼谷玛卡萨美居酒店 - Image 1
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曼谷玛卡萨美居酒店 - Image 4
1599 Kamphaeng Phet 7 Road, Makkasan, Ratchathewi, 10400 曼谷, 泰国

描述

酒店其他优惠

  • The Station : All day dining restaurant with Asian and International cuisine.

  • Wine Bar : M Wine Lounge.

  • Outdoor swimming pool with a garden area.

  • Unobstructed view.

  • Multi-level free car park for guests.

我们的客房

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酒店位置

曼谷玛卡萨美居酒店

1599 Kamphaeng Phet 7 Road, Makkasan, Ratchathewi
10400 曼谷
泰国

GPS:13.75129, 100.55734

电话
传真 +66 2 094 8800

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

THE STATION

The Station is the all-day dining restaurant located on the 8th floor featuring both international and Asian cuisines. The restaurant offers a buffet selection, and a la carte menu with live cooking station to spotlight the best of our Chef's talent.

我们的客人评论

我们的客人评论

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ALL 评级  4.4/5  1,017 评论

客户意见评级 2.0/5

Chenyan L. 商务住宿 - 所有已确认评论

酒店房间隔音很差 隔壁应该是工作间 声音还是很大的 房间设施也很旧

Dear Ms. Chenyan L., Thank you for taking the time to share your feedback following your recent stay with us. We sincerely regret to learn that your experience did not meet your expectations. Please accept our apologies regarding the noise disturbance and soundproofing concerns. We understand how important a quiet environment is, especially for a business trip, and we are currently reviewing this matter with our engineering team to identify improvements. We are also sorry to hear that the room facilities felt outdated and that the overall condition, including cleanliness, did not meet the standard we aim to deliver. Your comments have been shared with the relevant teams for immediate attention and improvement. In addition, we have noted your feedback regarding WiFi speed and will continue working to enhance connectivity for a smoother guest experience. Thank you once again for your valuable feedback. We truly appreciate your comments and hope to have the opportunity to welcome you back in the future and provide you with a significantly improved stay. Warm regards, Management Team MERCURE BANGKOK MAKKASAN

客户意见评级 3.5/5

Ling Z. 家庭住宿 - 所有已确认评论

房间设施比较旧

Dear Ms. Ling Z., Thank you for taking the time to share your feedback following your recent family stay with us. We regret to learn that your experience did not fully meet your expectations, particularly regarding the room facilities. Please accept our sincere apologies if the condition of the room felt outdated. Your feedback is very important to us, and we are continuously working on maintenance and improvement plans to enhance our guest experience. We have also noted your comments regarding cleanliness, breakfast, service, and overall convenience. In particular, regarding ease of access, we understand this can be a concern, and we strive to support our guests with services such as our complimentary shuttle to nearby transport points to improve connectivity. Thank you once again for your valuable feedback. We truly appreciate your comments and hope to have the opportunity to welcome you back in the future for a better experience. Warm regards, Management Team MERCURE BANGKOK MAKKASAN

客户意见评级 4.5/5

Yujie L. 家庭住宿 - 所有已确认评论

地理位置不错。但在谷歌地图和高德地图导航时，都会导航至酒店背面，会绕很大一段路。希望能纠正。酒店门口的路口水沟观感不佳。

Dear Mr. L., Thank you very much for your kind review and for sharing your experience with us. We are delighted to hear that you had a very good stay and appreciated our location, as well as the overall service and facilities provided by our team. At the same time, we sincerely appreciate your constructive feedback regarding the navigation directions on Google Maps and Amap. We understand how frustrating it can be when directions lead to the back of the hotel and require a long detour. Please rest assured that we will review and coordinate with the relevant platforms to improve the accuracy of our location pin and access instructions. We also note your comment regarding the drainage area at the hotel entrance. Your feedback is valuable, and we will share this with the concerned team to improve the overall appearance and guest arrival experience. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you and your family back for an even smoother and more enjoyable stay in the future. Warm regards, Management Team Mercure Bangkok Makkasan

客户意见评级 1.5/5

Rino K. Y. L. 情侣住宿 - 所有已确认评论

房間清潔不理想，入住期間停電

Dear Mr. Rino K. Y. L., Thank you for taking the time to share your feedback following your recent stay with us. We sincerely regret to learn that your experience did not meet expectations, particularly regarding the location, room cleanliness, and the power interruption during your stay. Please accept our sincere apologies for the inconvenience caused. Cleanliness is one of our top priorities, and your comments have been shared with our Housekeeping team for immediate review and corrective action. We are also concerned to hear about the slow service at our restaurant and bar. This is certainly not the level of service we strive to deliver, and we will reinforce training with the team to ensure a more efficient and attentive experience for our guests. Regarding the power outage, please rest assured that this is not a common occurrence, and we are reviewing the situation with our Engineering team to prevent any recurrence in the future. While we understand that our location may not be ideal for all travelers, we do provide complimentary shuttle services to nearby transport hubs to enhance convenience, and we hope this may be helpful for future visits. We truly appreciate your feedback, as it helps us improve, and we sincerely hope to have the opportunity to welcome you back for a much better experience in the future. Warm regards, Management Team Mercure Bangkok Makkasan

客户意见评级 4.5/5

Tongping D. 家庭住宿 - 所有已确认评论

安静。丰富的早餐和漂亮的泳池。

Dear Mr. D., 感谢您抽出宝贵时间分享您的入住体验，并给予我们 90分的评价。我们很高兴得知您在 Mercure Bangkok Makkasan 度过了一次愉快的入住体验，并喜欢酒店安静的环境、丰富的早餐以及漂亮的泳池。 同时也感谢您对我们团队服务的认可，这对我们来说是极大的鼓励。我们也注意到您提到关于酒店周边交通便利性的建议，您的反馈对我们非常重要，我们会持续努力提升整体入住体验。 再次感谢您的支持与分享，期待在不久的将来再次欢迎您和您的家人来到 Mercure Bangkok Makkasan。 此致敬礼 Mercure Bangkok Makkasan 管理团队

其他网络用户评价我们的酒店

  • 1,214 评论 6.8/10 位置
  • 1,261 评论 8.4/10 房间
  • 2,007 评论 9.2/10 服务
  • 26 评论 7.7/10 上网
  • 535 评论 8.3/10 舒适度
  • 534 评论 8.9/10 清洁度
  • 491 评论 8.3/10 早餐
  • 371 评论 8.9/10 性价比

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