曼谷中庭美爵酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 1,280 评论

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描述

酒店其他优惠

  • 在天使之城醒来。

  • 酒店位于城市的上佳位置,可为客人提供无缝便利的入住体验。

  • 出行方便

  • 会议

  • 健身设施

我们的客房

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酒店位置

曼谷中庭美爵酒店

1880 New Phetchaburi Road, Bangkapi, Huay Kwang
10310 曼谷
泰国

GPS:13.74704, 100.57019

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酒店服务

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酒店内
  • 游泳池
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,280 评论

TripAdvisor 评级  4.5/5  3,460 评论

卓越奖 2024

K_lamfon

Tripadvisor 评级 3.0/5

klamfon406 家庭住宿 - 经 TripAdvisor 认证的评论

I usually like the name of Geand Mercure Group all over the world, but in Bangkok it was under my expectation and the lower rate was on services

Dear K_Lamfon, Thank you for sharing your feedback. I genuinely appreciate your loyalty to the Grand Mercure brand, and I’m sorry to hear that your experience in Bangkok did not meet your expectations. We are committed to delivering exceptional service, and your insights are essential for us to identify areas for improvement. I would love the opportunity to discuss your concerns further and ensure that your next visit is nothing short of perfect. Your satisfaction is very important to us. Please feel free to reach out to me directly at Patcharaporn.crutmuang@accor.com. I am here to assist you and will make it my mission to ensure your next experience with us truly exceeds your expectations. We are eager to welcome you back and provide you with the outstanding stay you deserve! Warm regards, Patcharaporn Crutmuang Guest Experience Manager

“Excellent Stay with Great Amenities and Perfect Location”

Tripadvisor 评级 5.0/5

mdrubayetk 家庭住宿 - 经 TripAdvisor 认证的评论

We had a fantastic stay at this hotel! The room was spacious and impeccably clean, offering a comfortable environment throughout my visit. The breakfast had a wide variety of options, catering to different tastes, and everything was fresh and delicious. As a platinum member, I had access to the lounge, which was a great perk with added convenience. The hotel is also very family-friendly, with plenty of amenities for kids to enjoy. The staff were incredibly polite and attentive, making sure every need was taken care of. Additionally, the location is unbeatable—right in the center of everything, making it easy to explore the city. Highly recommend for both families and business travelers!

Dear Md.Rubayetk, Thank you for your outstanding review! We’re truly delighted to hear that you had a fantastic stay with us. It’s wonderful to know that you found your room spacious and impeccably clean. We work hard to create a comfortable environment for all our guests, and it’s rewarding to hear that you felt at home. We’re also glad you enjoyed the breakfast variety and appreciated the convenience of our lounge access as a platinum member—it’s a benefit we’re proud to provide our loyal guests. We take great pride in being family-friendly, and it’s heartening to hear that our amenities for kids added to your experience. Our team is dedicated to making sure every guest feels welcome and well cared for, so I will definitely share your kind words with them. It truly motivates us to continue delivering exceptional service. We’re thrilled that our central location made it easy for you to explore the city and enjoy all it has to offer. Your recommendation means a great deal to us, and we can’t thank you enough for choosing to stay with us. We look forward to welcoming you back for another memorable stay in the near future! Warm regards, Patcharaporn Crutmuang Guest Experience Manager

Comfortable city hotel but lots of construction work outside

Tripadvisor 评级 3.0/5

Sam C Couples - 经 TripAdvisor 认证的评论

Comfortable room in a hotel that needs updating. Our floor was clean but the overriding smell of chemical cleaning products in the communal area was overwhelming. Swimming pool is a lovely feature BUT construction right in front of the hotel - you can only view tops of cranes from the pool area but you will get noise all day. We only used the hotel as quick stop over and to acclimatise on arrival to Thailand. Location seems okay and breakfast was average.

Dear Sam C, Thank you for sharing your feedback about your recent stay. I'm glad to hear you found your room comfortable, but I sincerely apologize for the inconveniences caused by the construction outside. I understand how disruptive noise can be, especially when you're looking to unwind by the pool. Your comments about the strong smell of cleaning products in the lobby are concerning, and I assure you we will address this with our housekeeping team to ensure a more pleasant atmosphere for all our guests. We appreciate your insights regarding breakfast and the location as well. We strive to improve our services continuously, and your feedback plays a crucial role in that process. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with a truly exceptional experience. Best regards, Patcharaporn Crutmuang

酒店4樓有按摩店

客户意见评级 5.0/5

Mimilin 家庭住宿 - 所有已确认评论

酒店已有按摩店十分方便

亲爱的客人, 感谢您的反馈!我们很高兴您觉得我们位于四楼的健康水疗中心非常方便。我们深知迎宾饮品等细节对于提升您的入住体验有多么重要,因此对于您在此次入住期间未能享受到这份心意,我们表示诚挚的歉意。您的意见对我们非常宝贵,我们将努力确保所有客人都能充分体验我们的设施。我们非常重视您的会员身份,并期待着您的再次光临,让您尽情享受水疗和清爽的迎宾饮品! 帕差拉蓬-克魯特芒 賓客體驗經理

Comfortable but aging hotel

Tripadvisor 评级 3.0/5

Aaron H Couples - 经 TripAdvisor 认证的评论

The hotel's location would be better with a closer proximity to the BTS line, and as a result taxis are really the only option unless you walk for 10 minutes to the canal boat station at Italthai pier. The rooms are fine and comfortable, but the hotel itself is showing its age to be honest and could do with refurbishment.

Dear Aaron H, Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate your insights. We’re pleased to hear that you found our rooms comfortable. However, we understand your concerns about the hotel’s location and the need for refurbishment. Please rest assured that we are actively considering your feedback as we plan enhancements to our facilities. To make your travel more convenient, we do offer a daily complimentary shuttle service to the nearest train station. We hope this service can help ease any transportation challenges you faced during your stay. Your experience is important to us, and we are committed to continually improving. We would love the opportunity to welcome you back and provide you with a more satisfying experience in the future. Thank you once again for your valuable comments. Best regards, Patcharaporn Crutmuang Guest Experience Manager

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其他网络用户评价我们的酒店

  • 869 评论 7.1/10 位置
  • 1,474 评论 7.3/10 房间
  • 1,594 评论 8.2/10 服务
  • 27 评论 8.4/10 上网
  • 660 评论 7.7/10 早餐
  • 614 评论 4.8/10 氛围
  • 520 评论 6.8/10 清洁度

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