Mercure Bangkok Makkasan 4 stars

Customer review rating 4.3/5 2,190 reviews
Mercure Bangkok Makkasan
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+ 22 Services
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Room 1

Number of guests
Children's age

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How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • The Station : All day dining restaurant with Asian and International cuisine.

  • Wine Bar : M Wine Lounge.

  • Outdoor swimming pool with a garden area.

  • Unobstructed view.

  • Multi-level free car park for guests.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking guest rooms
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Bangkok Makkasan

1599 Kamphaeng Phet 7 Road
Makkasan
Ratchathewi
10400
bangkok
thailand

Tel: +6621153333

Fax: (+66)2/0948800

Contact email

Check-in from 14h00

Check out up to 12h00

  • MRT Phetchaburi :   MRT Blue Line Phetchaburi Station - Exit 3

  • By plane

    DON MUEANG At 27km / 16.78 miles - Shuttle paying

  • By plane

    SUVARNABHUMI At 25km / 15.53 miles - Shuttle paying

  • By train

    AIRPORT LINK At 1km / 0.62 miles

  • By train

    MAKKASAN At 1km / 0.62 miles

  • By train

    MRT PETCHBURI At 1km / 0.62 miles

GPS :13.75129, 100.55734

Our accommodations

Our 180 comfortable rooms & suites are designed with a sophisticated and modern style including a touch of local Thai culture. All rooms offer a Smart TV, in-room safe, minibar, free WIFI and great views of Bangkok's city center. Executive Rooms and Suites are located on the uppermost floor, rooms are equipped with Espresso Machine and BOSE Bluetooth Speaker. Exclusive access to Executive Lounge with private breakfast, all day refreshments and evening cocktails.

Accessible room

Superior Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Superior Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Privilege Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Privilege Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Suite with 1 King Bed.

  • Max. number of persons: 3
  • Area: From 45
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Our restaurants and bars

THE STATION

Type of cuisine: International

The Station is the all-day dining restaurant located on the 8th floor featuring both international and Asian cuisines. The restaurant offers a buffet selection, and a la carte menu with live cooking station to spotlight the best of our Chef's talent.

Lunch

11:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE POOL BAR

Photo non contractuelle / Strictly non binding

The Pool Bar is focusing on healthy beverages and light snacks. Regular pool party, located on the 10thfloor.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

M WINE LOUNGE

Photo non contractuelle / Strictly non binding

M Wine Lounge is located on the 10thFloor, offering a wide selection of wines both from the new and the old world. M Wine Lounge is oriented around extensive wine selection, refined selection of cocktails and Gourmet Food.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 155

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Bangkok Makkasan

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,190 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,190 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

TV Programmes need to be upgraded

Customer review rating 4.3/5

Royston Business - 20/02/2020 Confirmed reviews ALL

Everything was more or less perfect except for the TV programmes.

Good stay

Customer review rating 4.3/5

Sana Solo - 19/02/2020 Confirmed reviews ALL

The best things that i experience in your hotel Is about the feeling and the responsibility of your staff and employees they are so nice andhospitable, Espacially stela (the reseption ‘s team ) they are so friendly,anyway for another trip mercure is my choice again

Very welcoming and helpful staff

Customer review rating 4.3/5

Tiffany Couples - 18/02/2020 Confirmed reviews ALL

We were greeted immediately downstairs and our bags were taken swiftly before I could explain we were early, but just wanted to check in our bags. The gentleman said no problem, asked if our Grab Cab was good and showed us up to the first floor. Dodo warmly greeted us and was happy to help us check in our bags. To our surprise and without asking, he said we could check in early. He explained everything to us easily, and check in was simple and fast. The refreshing strawberry drink was perfect! Our room had a nice view, it was overall clean, the bed was soooo comfortable! The only dirty part was the vanity under the sink. There was dust and construction debris left on it, but nothing to complain about. I would come back. 7/11 was very close, and to see the guards at the driveway was nice and felt safer.

Good location

Customer review rating 4.3/5

Fritz S. Solo - 17/02/2020 Confirmed reviews ALL

Extremely helpful and friendly staff. Modern, comfortable rooms. Nice breakfast. Feel well situation.

Nice clean Friendly Satff

Customer review rating 4.3/5

Tanakawee T. Business - 16/02/2020 Confirmed reviews ALL

Perfect stay for this trip :)

Good stay

Customer review rating 4.3/5

Anonymous Solo - 13/02/2020 Confirmed reviews ALL

The road towards the MRT/ ARL stations is not well lit at night and there are so many wild dogs in the dark. However this is mitigated with the provision of free tuk tuk shuttle time the MRT station. Well located where public transportation is concerned.

Courteous but friendly staff

Customer review rating 4.3/5

Niina M. Friends - 13/02/2020 Confirmed reviews ALL

Check-in and check-out went smoothly. As well as breakfast service and arranging a taxi to take us to Suvarnabhumi.

Enjoyable stay

Customer review rating 4.3/5

Markku Couples - 13/02/2020 Confirmed reviews ALL

I had booked a Privilege Room and pre-stated that a corner room with park view would be the best and this was what I was provided with. Only problem appeared just after check-in as had to return back to reception to activate the room keys before finally allowed to enter our holiday home. We alternated to have breakfast in the main restaurant or in the lounge, and were happy with both. The lounge breakfast and happy hour in late afternoon were very enjoyable and private indeed. The staff were very good in all customer contact situations. As coming from winter cold Scandinavia I would have loved to be able to have some sun by the pool but this was not the case as sun stayed behind the tall building most of the day. This is good though for children and others who don't care for direct sun shine. Well, the warm summer air around the pool was great anyway. Tuk-tuk service to/from Phetchaburi MRT station exit 3 (next to Makkasan Station) was excellent.

Comfortable stay

Customer review rating 4.3/5

Weekender Couples - 12/02/2020 Confirmed reviews ALL

Even though room was slightly smaller than expected we had a comfortable stay. Bed was comfortable and furnishing adequate for our needs. Bathroom and WC area is a bit crammed and even though the idea of saving a bit of environment by reusing towels is a good idea it is very hard to practice as there is nowhere to hang towels to dry after use. Breakfast was fine, but I could not notice any variation from one day to another, room for improvement. We enjoyed the pool on several afternoons. Location is technically not so bad at all, but I wish hotel management together with owners of other properties nearby had a talk with city authorities and ensured a pedestrian walkway to nearby metro station and airport train link station. It would be of great help at times when shuttle isn't operating and would reduce the feeling of isolation.

Good stay

Customer review rating 4.3/5

Luis Couples - 08/02/2020 Confirmed reviews ALL

Great quality and price for Western standards

Dear LUIS F., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice Hotel

Customer review rating 4.3/5

Derek Couples - 04/02/2020 Confirmed reviews ALL

Enjoyed our stay, staff 1 st class very friendly and helpful. Train station is located very near and easy to use once familiar with system.

新穎的酒店

Customer review rating 4.3/5

Rick.c Families - 03/02/2020 Confirmed reviews ALL

The staffs are all friendly, close to skytrain line bond for bkk airport

Dear HSIANG YU C., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fantastic!!!

Customer review rating 4.3/5

Junsik M. Families - 03/02/2020 Confirmed reviews ALL

Thank you for your hospitality. Especially, stella!! I will never forget good memory in mecure hotel!! I will come back here again..someday.

Nice stay

Customer review rating 4.3/5

James Business - 03/02/2020 Confirmed reviews ALL

Room was clean, nice food all satisfactory. Had comfortable stay and staff was all helpful to me. Thank you.

Very nice

Customer review rating 4.3/5

Andrew G. Friends - 03/02/2020 Confirmed reviews ALL

Comfortable new hotel but little far from restaurants and other activities.

Not satisfied

Customer review rating 4.3/5

Kevin C. Solo - 02/02/2020 Confirmed reviews ALL

Very disappointed of gold member can’t not access to lounge.

Almost perfect stay

Customer review rating 4.3/5

Neil W. Business - 31/01/2020 Confirmed reviews ALL

I’ve stayed with the group at least 30 times in the last few years. Always good and the staff here were fantastic. My housekeeping on the 17th floor was a joy that I made sure I saw her every day, also the girl at the pool bar was fantastic The only downside is the WiFi is based on your room and as soon as you check out they disconnect you, so I spent another 5 hours and more money but had no WiFi In This day and age and customer experience that’s not good enough really

Average experience

Customer review rating 4.3/5

Anonymous Couples - 30/01/2020 Confirmed reviews ALL

It’s a old run down hotel and time for an upgrade. The rooms have an odour that can’t be masked by spray and sewerage smell come from the bathrooms from the open drains. The beds are however comfortable and rooms are clean where it matters. The facilities also are in need of an upgrade. But overall in terms of price I can’t really complain

Dear DANIEL K., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A Nice Location, but some room for improvement

Customer review rating 4.3/5

Robert Business - 30/01/2020 Confirmed reviews ALL

I like the location, close to Makkasan and Petchburi. No complaints there. The wifi was the slowest I have ever experienced in Thailand in 20+ years. The variety of food offered at breakfast in the Wine Bar could be enhanced.

I moved to another Mercure hotel

Customer review rating 4.3/5

Mark Business - 30/01/2020 Confirmed reviews ALL

The check in went well and they were very helpful. The location of the hotel in not really beautiful but the rooms are less expensive then for instance in Bangkok city centre. Because of my accor status I had access to the lounge but this was very weird. I had no access to the Wine bar and the staff said I would get a 50% discount on food, so I ordered food. The moment I needed to pay they said I wouldn't get a discount, so I had to pay the full amount.. The pool aria is not as nice as the show on the website. Staff is friendly but not as I experienced in other Mercure and Novotels. My overall stay was not as I used to get from Mercure. I checked out after one night and went to the Mercure hotel on Sukhumvit 11.

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