Mercure York Fairfield Manor Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 871 件のレビュー

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Shipton Road, York, YO30 1XW YORK, United Kingdom

説明

ホテルのその他の情報

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

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ホテル所在地

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

GPS:53.994009, -1.131592

電話番号
ファックス +44 161 388 0915

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • ルームサービス

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  871 件のレビュー

トリップアドバイザーの評価  4.0/5  1,780 件のレビュー

2024エクセレンス認証

Poor Quality breakfast ingredients

トリップアドバイザーの評価 3.0/5

jimblackcats トリップアドバイザー認証口コミ

Hotel was ok but what really jet it down was the food. I should have been warned the night before when I saw a couple send a bar meal back. Anyway for breakfast there was bacon with no taste, cheap sausages. poor quality black pudding and hash browns which look cheap and nasty, have no flavour and look like they’d been sourced from a pound shop. For £12 a head in the hotel your better off going to the pub 400 yards down the road. The toast and coffee and eggs were quite nice. Otherwise very disappointing. I’ve stayed in other Mercure’s before and breakfast then was far superior, standards have dropped.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure York

Spring weekend break

トリップアドバイザーの評価 5.0/5

Sheila H トリップアドバイザー認証口コミ

The staff at the hotel are outstanding. On arrival we were greeted courteously and advised our room would be ready shortly. The room was clean and had everything for a comfortable stay. The bed was very comfortable and the bedding good quality, plenty of pillows . 2 comfortable chairs and a table in front of the window to view lovely extensive gardens and car park. The bathroom is a little dated and would benefit from a refurbishment but everything worked OK just a little jaded in places. The breakfast was beautiful. All self service but staff on hand to clear tables etc., The ingredients were all good quality and well cooked and very fresh. We had an evening meal included there was a decent choice and we both really enjoyed our meals which were well presented and delicious. The service was excellent Drinks were a little pricey but to be expected in a hotel. We thoroughly enjoyed our stay which was enhanced by the staff's eagerness to please.

Dear 802Sheilah, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Wedding food taster

トリップアドバイザーの評価 5.0/5

Paradise02998527535 トリップアドバイザー認証口コミ

Been tonight for our food taste for our wedding on July the 20th the food was amazing highly recommended great service so so happy can't wait for our big day now feeling so much more relaxed to know the food will be like this and I'm sure our guest will be happy to

Dear Guest, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Great stay

トリップアドバイザーの評価 5.0/5

K9861SMnickc トリップアドバイザー認証口コミ

Very pleasant and helpful staff. Superior room was huge, comfortable and large bed. Breakfast was great even had fried eggs with runny yolk! Many parts recently refurbished and has a classy look. Lots of lobby and bar seating. Definitely return and recommend

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back soon again. Sincerely, Team Mercure York

Fantastic customer service and great hotel and stay 5 🌟

トリップアドバイザーの評価 5.0/5

Z7238FAmary Couples - トリップアドバイザー認証口コミ

Thankyou for a lovely stay, there was a mistake with my booking and was given two single beds instead of a double room, it was not the hotels fault , they unfortunately were fully booked, but on our second night the team on reception were so helpful and upgraded to us a beautiful suite, which was really appreciated .we had a fantastic stay and will be back

Dear Guest, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

との提携 TripAdvisor

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