Mercure Bradford Bankfield Hotel 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.7/5 538 件のレビュー

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Mercure Bradford Bankfield Hotel - Image 1
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Bradford Road, West Yorkshire, BD16 1TU BINGLEY, イギリス

説明

ホテルのその他の情報

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

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ホテル所在地

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
イギリス

GPS:53.834417, -1.815748

電話番号
ファックス +44 161 388 0915

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.7/5  538 件のレビュー

トリップアドバイザーの評価  3.3/5  1,268 件のレビュー

Brilliant place

トリップアドバイザーの評価 5.0/5

Christopher B トリップアドバイザー認証口コミ

Me and my Chase stayed at this hotel. He’s going through a Disney phase at the moment, and this hotel is brilliant as it looks like a castle to him. The staff are amazing especially indie who is lovely to me and my little boy I will always stay at this hotel

Dear Christopher, Thank you so much for your lovely review! We’re delighted that Chase enjoyed the castle-like feel of the hotel—it sounds like the perfect Disney-inspired stay! We’ll be sure to pass on your kind words to Indie. It means so much to us that you’ll always choose to stay with us, and we can’t wait to welcome you and Chase back soon! Ernest Mugadza Operations Manager Mercure Bradford Bankfield Hotel

Lovely reception staff and bar staff

トリップアドバイザーの評価 5.0/5

Lyndsey J トリップアドバイザー認証口コミ

Lovely stay and Dee on reception is so friendly. Indie is so nice and helped in an emergency with my child. Hotel is very clean and suitable for families Nothing is too much for the staff to help with and breakfast is excellent

Dear Guest, Thank you so much for your kind words! We’re thrilled you enjoyed your stay and that Dee and Indie were able to make such a positive impact, especially during the emergency with your child. It’s wonderful to hear that you found the hotel clean, family-friendly, and that you enjoyed the breakfast. We truly appreciate your feedback and can’t wait to welcome you back! Ernest Mugadza Operations Manager Mercure Bradford Bankfield Hotel

Amazing venue and amazing customer service from Lahore

トリップアドバイザーの評価 5.0/5

Zeshan A トリップアドバイザー認証口コミ

I attended a wedding with family at this lovely hotel. The food from my Lahore was outstanding. But the most impressive factor of the evening was the customer service from the Lahore staff. Rukhsana and mohammed Usman were outstanding. Made us feel really welcomed and served food with a smile.

Dear Guest, Thank you so much for your wonderful feedback. We’re delighted to hear that you and your family enjoyed the wedding celebration at our hotel and that the food from My Lahore was outstanding. It’s especially lovely to know that Rukhsana and Mohammed Usman made such a positive impression with their warm hospitality and excellent service. We’ll be sure to pass along your kind words to them and the My Lahore team. We’re so pleased you had a memorable evening and hope to welcome you back to the Mercure Bradford Bankfield Hotel again soon. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Disgusting

トリップアドバイザーの評価 1.0/5

Aasi P トリップアドバイザー認証口コミ

Giving a one is still too much. I checked in with two young kids got given a room that reaks of smoke complaned and got told to check out nothing they can do till someone checks out. The room is dirty thebath tub not cleaned full of hair. If it wasn’t for a family wedding that has been booked here we would have left.

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you experienced during your stay and the disappointment this caused, especially when travelling with young children. Please accept our sincere apologies for the condition of your room and for the way your concerns were handled at the time. This does not reflect the high standards of cleanliness and service we aim to provide. Your comments have been passed on to our housekeeping and management teams for immediate review and corrective action. We understand how frustrating this must have been and appreciate you bringing it to our attention. We hope you will give us the opportunity to restore your confidence in us on a future visit. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Best to avoid at all costs

トリップアドバイザーの評価 2.0/5

The_Pipster2608 トリップアドバイザー認証口コミ

A very tired hotel. Very disappointed in Mercure’s offering. Staff were pleasant enough but being asked for a credit card impression at check in in case of damages rather than being asked in case you want to charge anything to your room is a palatable approach. The bedroom had clearly not damp dusted in some time. Questionable stains on the carpet added to the poor impression. Also a distinct lack of power sockets next to the bedside table offering is not acceptable in this day and age given we are all using mobile phones and both of us use CPAP machines. I am just grateful we do quite a lot of travel and always carry 2m extension sockets. Furniture shabby and chipped. Will never return .

Dear Guest, Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet your expectations and sincerely apologise for the issues you experienced in your room. Your comments regarding cleanliness, furniture, and the lack of accessible power sockets have been passed on to our housekeeping and maintenance teams for review and improvement. We also note your concerns regarding the credit card procedure at check-in and will review how we communicate this to our guests to ensure a more comfortable experience. We truly regret that your experience has left a poor impression and appreciate your honest feedback, as it helps us identify areas for improvement. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

との提携 TripAdvisor

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