ibis Styles York Centre 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 182 件のレビュー

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77 The Mount, YO24 1BN YORK, イギリス

説明

ホテルのその他の情報

  • Very close to York Racecourse and historic York Centre

  • Family and accessible stays available- rooms sleep up to 4

  • Newly renovated in 2025 - check out our new rooms and on-site bar

  • Bag yourself a bargain at York Designer Outlet - just 15 minutes away by bus

  • Electric vehicle charging and parking available

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ホテル所在地

ibis Styles York Centre

77 The Mount
YO24 1BN YORK
イギリス

GPS:53.953453, -1.094191

電話番号
ファックス +44 1904 621224

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット不可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  182 件のレビュー

トリップアドバイザーの評価  3.8/5  45 件のレビュー

Great place, friendly staff, top location.

トリップアドバイザーの評価 5.0/5

Roving04445950991 トリップアドバイザー認証口コミ

Great location - only 15 minute walk to centre and some lovely shops/pubs to visit on the way. The 2 ladies on duty were very friendly and helpful - Esme and Elena - from checking us in, sorting out our tv and then serving at the bar. Plenty of choice at breakfast and everything was hot and kept topped up. Our room was very comfortable - the bed especially - and I wouldn't hesitate to stay here again. Parking can be an issue due to the size of the car park but we were informed of a nearby alternative. Luckily we didn't need it as a space became available - all down to luck.

Visit to York and stay with Ibis again.

トリップアドバイザーの評価 3.0/5

Coastal767436 トリップアドバイザー認証口コミ

We visited for three days to look at the sights and go to a gig at The Barbican. I've stayed with Ibis before. Our room was ok but we found it cold. The parking situation was impossible we were not informed of the cost. We had to use the parking across the road. The car park is very small and does not have many spaces. We initially could get a coffee as I have in other ibis hotels in the bar area complimentary but on the second day a sign was put up saying we could only have complimentary drinks at breakfast. It was a bit disappointing, the staff in general were pleasant particularly the bar staff. Will complete this trip feeling disappointed.

Dear Guest Thank You for you review of ibis styles York Centre, We are pleased on the whole you enjoyed your stay with us but sorry your room was cold, We have had the maintenance team check this. Coffee is complimentary during breakfast and payable outside of these times. We are happy you experienced good service from the team and we hope to welcome you back very soon. Kind Regards John Holroyd General Manager

Terrible attitude towards disabled people & access. To this company it’s ok to treat us as second class citizens!

トリップアドバイザーの評価 1.0/5

Scenic04576771648 トリップアドバイザー認証口コミ

This hotel is ok inside. Nice rooms. Comfortable beds. Good shower. But beware if you use a wheelchair! The lift from the street is broken. On asking the staff, it’s been broken for months and the company are not interested in fixing it as they have access by the back door. Yes disabled people can’t use the front entrance. No, we are second class citizens! We have to go along a narrow pavement, which has an incline towards the road. This is really dangerous for wheelchair users as our chairs pull us into the road if we are not careful. And it’s totally pitch black as there is no lighting. Then at the back door you have to use an intercom and then they open the automatic doors. But then you are faced with more doors which are not automatic. And from reception to the accessible room there are two more manual double doors. Why do so many businesses not regularly maintain their accessible equipment? Or fix them asap when they go wrong? If the main door was broken, would they expect all their customers to use the rear entrance?

Dear Guest Thank You for your review of ibis styles York Centre, I am pleased you liked the rooms, beds and shower but sorry you had an issue with access to the hotel. The issue with the lift at the front is that the parts needed to repair this are no longer available so the lift cannot be repaired and is obsolete. We did try and help you with the internal doors when we could and we do understand your concerns with the path at the side providing access to the ramp at the back. We will continue to try and rectify this issue and we hope to welcome you back in future. Kind Regards John Holroyd General Manager

Comfortable but cold.

トリップアドバイザーの評価 3.0/5

Lisa A トリップアドバイザー認証口コミ

Friendly greeting on arrival and very useful that we could leave our bags as we were a little too early to check in . The room was clean and modern but very cold . We put the heating on and it did warm the room up a little but it was draughty and still felt cold . We had to wear a jumper and socks overnight as we felt cold. However, the beds were very comfortable, lovely sheets, duvet and pillows . The room was also quiet and the black out curtains efficient . Bathroom: We found it very disappointing that the water wasn’t warm and we had to have tepid showers in the evening and the next morning . Also, as the bathroom does not have a radiator or heated towel rail it was very cold and meant the towel stayed wet from the shower the day before . Towels were very small also! The bar area was lovely and we enjoyed our drinks here. We didn’t have breakfast onsite .

Dear Guest Thank You for your review of ibis styles York centre. We are happy you liked the hotel and bar area but sorry you found the room and the water to be cold. We have got the maintenance team checking this to rectify for our next guests. Please do inform us next time as we will correct this or move the room for you. We do hope to welcome you back in future. Kind Regards John Holroyd General Manager

Highly recommend

トリップアドバイザーの評価 5.0/5

MarekLontour トリップアドバイザー認証口コミ

What a cracker of a hotel and only 10 mins from town. Just spent one night here and I've got to say we were very impressed. Warm welcome on arrival , speedy check in and off to our room. Good size , modern design , very comfortable bed, tea & coffee facilities and spotlessly clean. Buffet breakfast ( hot , cold + Danish etc ) was super as all produce was top notch and delicious. Only niggle was the hotel parking as it is quite tight and made more difficult by selfish drivers parking outside of the bays making reversing etc a real headache but with patience I got the job done. Would definitely stay here again. Great hotel + attractive price = happy customers 😀

Dear Guest Thank You so much for your kind review of ibis styles York Centre, We are all really please you enjoyed your stay with us and our hearty breakfast buffet. Well done for negotiating the car park it is very tight. We do look forward to welcoming you back in future. Kind Regards John Holroyd General Manager

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