Novotel Leeds Centre 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,437 件のレビュー

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4 Whitehall, Whitehall Quay, LS1 4HR LEEDS, イギリス

説明

ホテルのその他の情報

  • City Centre location (5 mns walk from train station)

  • Free WIFI and 24 hours Reception

  • MEETINGS @ NOVOTEL Dedicated space and facilities for both business and private celebrations!

  • Reasonably priced Cocktails Bar & Kitchen menus

  • On site chargeable car parking

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ホテル所在地

Novotel Leeds Centre

4 Whitehall, Whitehall Quay
LS1 4HR LEEDS
イギリス

GPS:53.795645, -1.551394

電話番号
ファックス +44 113 242 6445

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

THE SOAP FACTORY KITCHEN

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,437 件のレビュー

トリップアドバイザーの評価  4.2/5  2,807 件のレビュー

2025エクセレンス認証

Nosiy room, feels like you are asleep on road after paying hundreds of pounds. Rude staff who can raise voice on u.

トリップアドバイザーの評価 1.0/5

Vacation48672284811 トリップアドバイザー認証口コミ

Pathetic service received by hotel staff. One of them was rude on telephone and came to the door to fight. Rooms are the most noisy and terrible. No night sleep possible, in addition to horrible staff attitude. Stay away from this hotel at all costs. Dont waste your money.

Thank you, Vacation48672284811, for your review. We are sorry to hear that noise affected your stay and appreciate how tiring this can feel, particularly after a long journey. When this was raised with our team, an alternative room was offered but was declined. We would also like to clarify that no member of staff attended the room in an aggressive manner; our team acted professionally throughout. We regret that your experience did not meet expectations and thank you for sharing your feedback, which has been noted by management. Warm regards, Joanne Joyce Guest Services Manager

Good, could easily be better.

トリップアドバイザーの評価 4.0/5

GuroWesheba トリップアドバイザー認証口コミ

The hotel location is great. It is a short walk to the city center and the train station. The room was clean, and housekeeping was available every day. It has a cozy bar and restaurant serving a good selection of food and drinks. We had the vegan burger, which was delicious. We were a little disappointed with the reception staff - it took them three days to resolve an issue with our inactive key card, until one friendly gentleman from the maintenance team decided to change the faulty door lock. One receptionist was even unnecessarily impolite to listen to our inconvenience. All in all, a good hotel for value, but could be great with more helpful staff.

Dear GuroWesheba, Thank you for taking the time to share your experience We are delighted to hear that you enjoyed your room, our location and the food However, I sincerely apologise for the inconvenience you faced regarding your key card and the reception staff's service. We aim to provide helpful and courteous assistance to all our guests, and it is disheartening to learn that we fell short in this instance. Your feedback is valuable, and we will ensure it is addressed We appreciate your understanding and hope to welcome you back in the future for an even better stay Warm regards, Joanne Joyce Guest Services Manager

Great hotel, fabulous location and lovely staff

トリップアドバイザーの評価 5.0/5

Angiebumble トリップアドバイザー認証口コミ

Stayed here for two nights with friends as we were there for the bottomless brunch which was absolutely fabulous our drinks were constantly topped up and the food was lovely. The rooms were spacious and clean and the location is perfect for city centre and train station. The breakfast was super and the bar area was cosy. I can’t than the staff enough for looking after us especially Lucinda who was a fabulous work horse and nothing was too much trouble she went that extra mile to make sure everyone had the best experience and took time to acknowledge the guests and children. Thank you very much, I will definitely be back to stay again.

Thank you, Camper33669332296, for taking the time to share your wonderful experience at Novotel Leeds Centre. We are delighted to hear that you enjoyed your stay with us and Lucinda will be delighted to read your kind comments! We look forward to welcoming you back for another stay, and we hope you have the opportunity to enjoy our bottomless brunch once again. Warm regards, Joanne Joyce Guest Services Manager

would stay again.

トリップアドバイザーの評価 4.0/5

S7612UElaurenp トリップアドバイザー認証口コミ

Pretty good. I found the bed comfy and the room was spacious. it could have been a bit cleaner and I was woken up at 6am by the person in the room above me clomping around like an elephant. Breakfast wasnt too bad, although I made the mistake of going a little too close to 9am so it was a bit of a free for all.

Thank you, S7612UEI for sharing your feedback regarding your recent stay. I am pleased to hear that you found the bed comfortable and the room spacious. However, I am sorry to learn about the cleanliness and noise disturbances you experienced. We strive to maintain high standards, and your comments will be reviewed with our housekeeping team. Regarding breakfast, it can sometimes become busy closer to the end of service, and I appreciate your understanding. Thank you, again, and we look forward to welcoming you back for another stay in the future. Warm regards, Joanne Joyce Guest Services Manager

Good new all round novotel

トリップアドバイザーの評価 4.0/5

Busker999 トリップアドバイザー認証口コミ

Love novotels and this didnt dissapoint. Easy quick check in. 18 per night to park but good amount of spaces. Room clean and new looking. Had a pod machine which was a nice touch. Walk in shower. Comfy bed. Plenty of sockets and storage space. Breakfast was good for cooked food but more limited for salad and fruit items. Good bar. All round good hotel right next to the train station snd short walk to the city centre

Thank you, Busker999, for your lovely review and your loyalty to Novotel. We are delighted to hear that you enjoyed your stay with us. We appreciate all your kind words and we do hope to welcome you back to Novotel Leeds Centre soon! Warm regards, Joanne Joyce Guest Services Manager Novotel Leeds Centre

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