ibis Leeds Centre Marlborough Street 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 655 件のレビュー

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ibis Leeds Centre Marlborough Street - Image 1
ibis Leeds Centre Marlborough Street - Image 2
ibis Leeds Centre Marlborough Street - Image 3
ibis Leeds Centre Marlborough Street - Image 4
Marlborough Street 23, LS1 4PB LEEDS, United Kingdom

説明

ホテルのその他の情報

  • Close proximity to popular Leeds Trinity shopping centre

  • Central location, with plenty of nearby transport links

  • Hotel amenities include free Wi-Fi

  • Fogg's Restaurant serves a choice of international cuisine

  • Nearby landmarks include Leeds Town Hall & Leeds City Museum

当ホテルの客室

ホテル所在地

ibis Leeds Centre Marlborough Street

Marlborough Street 23
LS1 4PB LEEDS
United Kingdom

GPS:53.79861, -1.56052

電話番号
ファックス +44 113 220 4110

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  655 件のレビュー

トリップアドバイザーの評価  4.0/5  1,595 件のレビュー

Pay a bit extra and go elsewhere

トリップアドバイザーの評価 1.0/5

Relax57433010809 ビジネス - トリップアドバイザー認証口コミ

The hotel entrance is very unwelcoming and gloomy with graffiti on the outside wall of the building . The restaurant area is very dark with cheap plastic chairs and tables . The communal areas such as the lift area and corridor smelt like a wet dog. The carpets were very stained . The room felt like a prison cell or more like hostel accommodation . With a small dirty window overlooking a motorway . Extremely basic room with poor decor and an odd plastic “pod” for a bathroom. Despite this the towels and bedding were very clean apart from the bed having a mattress topper over a black mattress that didn’t quite fit the bed properly the bed was actually quite comfortable . There is no room service but you can bring food up from the bar in a tray which isn’t easy trying to juggle as the card for the door failed to work on several occasions . The only mark I gave it was for the breakfast which was surprisingly nice . I was booked for 3 nights while staying in Leeds for work purposes but checked out after only 1 and stayed elsewhere .

Dear Relax57433010809, Thank you for taking the time to share your experience. We’re sorry to hear that your stay didn’t meet expectations, particularly regarding the entrance and some of the issues you encountered with the room and facilities. Your comments about the cleanliness of the bedding and towels are appreciated, and we’re glad to hear the breakfast was a highlight. We take your feedback seriously and will address the areas you’ve mentioned, including the overall ambiance, cleanliness, and maintenance. We’re committed to improving our guest experience and hope to have the opportunity to provide a more comfortable stay for you in the future. Best regards,

Gutting

トリップアドバイザーの評価 2.0/5

smiffy167 トリップアドバイザー認証口コミ

Myself and my partner stayed at ibis two nights so we could go to emmerdale tour a d they recommend the car park across from the hotel! DO NOT USE IT because I woke up to my ford ranger broken into for loose change leaving me with a smashed window and having to drive an hour 20min home . Also a Mercedes car had same treatment.

Dear smiffy167, Thank you for taking the time to share your experience, and we're truly sorry to hear about the unfortunate incident with your vehicle during your stay. Please accept our sincerest apologies for the inconvenience this caused, and we understand how upsetting it must have been. We take this matter seriously and will notify the relevant authorities to address the security concerns at the car park. Your safety and peace of mind are important to us, and we’re sorry that this impacted your visit. We hope you’ll consider staying with us again in the future, and please don’t hesitate to reach out directly if there’s anything we can do to assist further. Best regards,

Overpriced hotel for a basic room

トリップアドバイザーの評価 3.0/5

1kitten Couples - トリップアドバイザー認証口コミ

Stayed in this hotel on the 28th of September has we was going to watch Paul Smith. And I wouldn’t say it’s worth the £150 I paid for the night the room is so basic the toilet looks like one from a train it’s weird we had to report the toilet door has it wasn’t shutting properly the light fitting came off in my hand I must admit the maintenance man came very quickly and was very friendly the hotel is close to the town centre am not sure I would stay here again has I found it expensive for just a basic room for not a basic price

Dear 1Kitten, Thank you for taking the time to share your feedback. We're sorry to hear that your recent stay did not meet your expectations. We understand how important it is for everything to be in proper working order, and we're glad our maintenance team was able to assist you quickly and efficiently. We continuously strive to offer a comfortable experience and value for our guests, and your feedback will help us make improvements where needed. We hope that despite this, you enjoyed the convenience of our central location and had a great time watching Paul Smith. Should you reconsider staying with us in the future, please feel free to reach out to us directly, and we'll do our best to ensure a more satisfactory experience. Warm regards,

Improved but still could be better

トリップアドバイザーの評価 4.0/5

watson-marsh-uk トリップアドバイザー認証口コミ

Some six months ago, I vowed never to stay again at the Ibis Marlborough Street Leeds after a dreadful experience which I never wanted to repeat, however, due to an initial booking error, I have now resided at this hotel three times in the past couple weeks and have to report that it is much improved and I can now recommend this hotel to other potential clientele. Above all else customer service has improved immeasurably, the hotel team are now pleased to greet guests and provide them with admirable hospitality throughout their residence, striving to go that extra mile to ensure patrons can have the best stay possible. Special mention to the awesome barman Ian for his outstanding service and friendly words. The rooms are showing their age and would benefit from a refurbishment, however, the beds are extremely comfortable, the pillows soft and cosy and the duvet warming all aiding a good night's sleep. The disappointing aspects of the room are the dreadfully, small, old and miserable analogue television and the hard wooden desk chair which is horrible to sit on if working for long periods. The en-suite bathroom pod was spotlessly clean, and benefits from a powerful shower yet improvements could be made to the towels which were old and worn out. The hot and cold eat as much as you like breakfast buffet is fantastic and worth the money paid; a good variety of high-quality food and drink, well presented and expertly cooked. The hotel location is good, if not wonderful, being on the edge of the city centre, approximately a twenty-minute walk to the centre of the shopping, and nightlife areas together with the train and bus stations. (The train station is a £6 taxi ride away), car parking is easy.

Dear Watson-Marsh-UK, Thank you so much for giving us another chance and for taking the time to share your detailed feedback. We’re delighted to hear that you’ve noticed significant improvements, especially in our customer service, which is something we take great pride in. Ian will be thrilled to receive your kind words about his outstanding service – we’re lucky to have him on the team! It’s great to know you found the beds comfortable and enjoyed a restful night's sleep. We also appreciate your positive remarks about the cleanliness of the en-suite bathroom and the quality of our breakfast buffet. We have taken note of your comments regarding the room amenities, such as the television, desk chair, and towels. Your feedback is invaluable as we continuously work to enhance our guests experience, and we will certainly look into these areas for improvement. Thank you again for your honest review and for now recommending us to others. We hope to welcome you back soon and provide you with an even better stay next time. Kind regards, Carla Amorim Assistant General Manager

Clean, Quiet

トリップアドバイザーの評価 3.0/5

MCLondon2017 トリップアドバイザー認証口コミ

Hotel check in was swift, reception staff were friendly. Hotel room was clean. Considering a main road near by, could not hear any traffic. Breakfast was good, food was hot. Bar was okay, sometimes had a wait a while for a member of staff to appear in the evening. Paid more than what the room was worth, but this was a last minute booking.

Dear MCLondon2017, Thank you for taking the time to share your feedback! We're delighted to hear that you found our reception staff friendly and that your check-in process was swift. It's also great to know that you enjoyed a peaceful stay despite the nearby main road and that you found your room to be clean and comfortable. We're glad you liked the breakfast, and we appreciate your feedback regarding the bar service in the evening. We'll certainly look into ways to improve staff availability during these times. We understand that last-minute bookings can sometimes affect pricing, and we hope that next time, you’ll have the opportunity to book in advance for a better rate. We look forward to welcoming you back in the future! Kind regards, Carla Amorim Assistant General Manager

との提携 TripAdvisor

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