ibis Leeds Centre Marlborough Street 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 668 件のレビュー

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ibis Leeds Centre Marlborough Street - Image 1
ibis Leeds Centre Marlborough Street - Image 2
ibis Leeds Centre Marlborough Street - Image 3
ibis Leeds Centre Marlborough Street - Image 4
Marlborough Street 23, LS1 4PB LEEDS, United Kingdom

説明

ホテルのその他の情報

  • Close proximity to popular Leeds Trinity shopping centre

  • Central location, with plenty of nearby transport links

  • Hotel amenities include free Wi-Fi

  • Fogg's Restaurant serves a choice of international cuisine

  • Nearby landmarks include Leeds Town Hall & Leeds City Museum

当ホテルの客室

ホテル所在地

ibis Leeds Centre Marlborough Street

Marlborough Street 23
LS1 4PB LEEDS
United Kingdom

GPS:53.79861, -1.56052

電話番号
ファックス +44 113 220 4110

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  668 件のレビュー

トリップアドバイザーの評価  4.0/5  1,594 件のレビュー

Gutting

トリップアドバイザーの評価 2.0/5

smiffy167 トリップアドバイザー認証口コミ

Myself and my partner stayed at ibis two nights so we could go to emmerdale tour a d they recommend the car park across from the hotel! DO NOT USE IT because I woke up to my ford ranger broken into for loose change leaving me with a smashed window and having to drive an hour 20min home . Also a Mercedes car had same treatment.

Overpriced hotel for a basic room

トリップアドバイザーの評価 3.0/5

1kitten Couples - トリップアドバイザー認証口コミ

Stayed in this hotel on the 28th of September has we was going to watch Paul Smith. And I wouldn’t say it’s worth the £150 I paid for the night the room is so basic the toilet looks like one from a train it’s weird we had to report the toilet door has it wasn’t shutting properly the light fitting came off in my hand I must admit the maintenance man came very quickly and was very friendly the hotel is close to the town centre am not sure I would stay here again has I found it expensive for just a basic room for not a basic price

Dear 1Kitten, Thank you for taking the time to share your feedback. We're sorry to hear that your recent stay did not meet your expectations. We understand how important it is for everything to be in proper working order, and we're glad our maintenance team was able to assist you quickly and efficiently. We continuously strive to offer a comfortable experience and value for our guests, and your feedback will help us make improvements where needed. We hope that despite this, you enjoyed the convenience of our central location and had a great time watching Paul Smith. Should you reconsider staying with us in the future, please feel free to reach out to us directly, and we'll do our best to ensure a more satisfactory experience. Warm regards,

Improved but still could be better

トリップアドバイザーの評価 4.0/5

watson-marsh-uk トリップアドバイザー認証口コミ

Some six months ago, I vowed never to stay again at the Ibis Marlborough Street Leeds after a dreadful experience which I never wanted to repeat, however, due to an initial booking error, I have now resided at this hotel three times in the past couple weeks and have to report that it is much improved and I can now recommend this hotel to other potential clientele. Above all else customer service has improved immeasurably, the hotel team are now pleased to greet guests and provide them with admirable hospitality throughout their residence, striving to go that extra mile to ensure patrons can have the best stay possible. Special mention to the awesome barman Ian for his outstanding service and friendly words. The rooms are showing their age and would benefit from a refurbishment, however, the beds are extremely comfortable, the pillows soft and cosy and the duvet warming all aiding a good night's sleep. The disappointing aspects of the room are the dreadfully, small, old and miserable analogue television and the hard wooden desk chair which is horrible to sit on if working for long periods. The en-suite bathroom pod was spotlessly clean, and benefits from a powerful shower yet improvements could be made to the towels which were old and worn out. The hot and cold eat as much as you like breakfast buffet is fantastic and worth the money paid; a good variety of high-quality food and drink, well presented and expertly cooked. The hotel location is good, if not wonderful, being on the edge of the city centre, approximately a twenty-minute walk to the centre of the shopping, and nightlife areas together with the train and bus stations. (The train station is a £6 taxi ride away), car parking is easy.

Dear Watson-Marsh-UK, Thank you so much for giving us another chance and for taking the time to share your detailed feedback. We’re delighted to hear that you’ve noticed significant improvements, especially in our customer service, which is something we take great pride in. Ian will be thrilled to receive your kind words about his outstanding service – we’re lucky to have him on the team! It’s great to know you found the beds comfortable and enjoyed a restful night's sleep. We also appreciate your positive remarks about the cleanliness of the en-suite bathroom and the quality of our breakfast buffet. We have taken note of your comments regarding the room amenities, such as the television, desk chair, and towels. Your feedback is invaluable as we continuously work to enhance our guests experience, and we will certainly look into these areas for improvement. Thank you again for your honest review and for now recommending us to others. We hope to welcome you back soon and provide you with an even better stay next time. Kind regards, Carla Amorim Assistant General Manager

Clean, Quiet

トリップアドバイザーの評価 3.0/5

MCLondon2017 トリップアドバイザー認証口コミ

Hotel check in was swift, reception staff were friendly. Hotel room was clean. Considering a main road near by, could not hear any traffic. Breakfast was good, food was hot. Bar was okay, sometimes had a wait a while for a member of staff to appear in the evening. Paid more than what the room was worth, but this was a last minute booking.

Dear MCLondon2017, Thank you for taking the time to share your feedback! We're delighted to hear that you found our reception staff friendly and that your check-in process was swift. It's also great to know that you enjoyed a peaceful stay despite the nearby main road and that you found your room to be clean and comfortable. We're glad you liked the breakfast, and we appreciate your feedback regarding the bar service in the evening. We'll certainly look into ways to improve staff availability during these times. We understand that last-minute bookings can sometimes affect pricing, and we hope that next time, you’ll have the opportunity to book in advance for a better rate. We look forward to welcoming you back in the future! Kind regards, Carla Amorim Assistant General Manager

Pleasant stay. Great hotel and good value for money.

トリップアドバイザーの評価 5.0/5

SHIRLEY G Couples - トリップアドバイザー認証口コミ

Due to our daughter’s recent graduation at Leeds university we spent 2 nights here at the Ibis hotel 21/7/24 - 22/7/24 We found all the staff to be polite and friendly and the room was very clean. We found both the bed & pillows to very comfortable giving us a good nights sleep over the two nights. The bathroom was totally unexpected, we’ve never seen anything like this before but was very functional, clean and the shower was just brilliant. We also enjoyed drinks & snacks in the bar at night and the breakfast was very good with plenty of choices. Being so close to where our daughter now lives we shall definitely stay here again. Thank you Ibis and your wonderful staff.

Dear Shirley G, Thank you for your lovely review! We are thrilled to hear that you had a pleasant stay with us and that our hotel provided good value for money during such a special occasion. It’s wonderful to know that our staff made a positive impression with their politeness and friendliness and that you found your room to be very clean and comfortable. We’re glad the unique bathroom design and brilliant shower added to your experience. It’s great to hear that you enjoyed our bar offerings at night and the variety at breakfast. We are always striving to provide a memorable stay for our guests, and your feedback is truly appreciated. We look forward to welcoming you back when you visit your daughter again. Thank you for choosing Ibis and for your kind words about our staff. Best regards, Carla Amorim Assistant General Manager

との提携 TripAdvisor

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