Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 1,634 reviews

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Mercure Glasgow City Hotel - Image 1
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Mercure Glasgow City Hotel - Image 3
Mercure Glasgow City Hotel - Image 4
201 Ingram Street, G1 1DQ GLASGOW, United Kingdom

Description

Hotel extras

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

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Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

INGRAM STREET CAFE BRASSERIE

Non contractual photo

Ingram Street Cafe offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,634 reviews

TripAdvisor Rating  3.5/5  1,511 reviews

Great location

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Central location, helpful staff, warm (it was -10 outside) and comfortable. Only reason it didn’t get 10 was some of the paint in shower room peeling a bit.

Compact and cozy in a fantastic location…

TripAdvisor rating 3.0/5

watson-marsh-uk TripAdvisor review

Location, location, location… the main reason for staying at the Mercure Glasgow City as the hotel could not be more centrally located in the heart of the city, close by you will find all the retail therapy anyone could desire together with the some of the best bars, restaurants and nightlife in the city plus the hotel is in walking distance of the city’s two main railway stations and the Buchanan Bus Interchange so there is no need to bring a car. I received some of the finest customer service and hospitality one could wish for from the hotel team, I was made very welcome by the friendly, professional and efficient team which continued throughout the stay where all strived to make sure the stay was the best it could be. Special mention for the wonderful Callum. One word that you would not use to describe the Mercure Glasgow City is spacious as the hotel is compact throughout. The ground floor open-plan reception, bar and restaurant area is far from roomy yet some might say perfectly formed. The hotel’s compact theme unfortunately continued in the bedroom (even though my room was an upgraded Privilege room); the king sized bed dominated the area leaving little room for guests to manoeuvre around let alone space for an easy chair or even to put up an ironing board, if you sat the desk it made for an uncomfortable cramped experience where you could not watch the television (which was also small and old)… I think that you get the point… the rooms are small. The en-suite bathroom was a big disappointment, old in terms of décor and with pathetic water pressure to the over-bath shower, the towels where far from fluffy more sandpaper in texture and the toilet made many noises throughout the night. The hotel is suffering from a lack of investment in its infrastructure after years of guests wear and tear the space is worn out and showing it, with many examples of clapped out furniture, carpets, curtains etc. I have stayed in worse Mercure Hotels however this example is far from the finest. Stay for the location and the service not for a luxurious room…

Affordable, friendly hotel in a great location

Customer review rating 4.5/5

Emma H. Friends - Confirmed reviews ALL

We had a comfortable stay with a nice breakfast in a great location for everything we needed in the centre of Glasgow. The staff were really friendly and helpful and the room was clean.

Dear Emma H., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel

Great location, friendly staff, clean and comfortable

Customer review rating 4.5/5

Andy E. Solo - Confirmed reviews ALL

Ideally located in Glasgow city centre, close to Queen St Station and George Square. Friendly welcome from staff, who were friendly and helpful throughout, including changing my arrival date due to travel issues. Room was simple but comfortable and clean. Good breakfast too. All round a positive experience and decent value for money. Would recommend.

Dear Andy E., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel

Excellent stay

Customer review rating 5.0/5

Stuart P. Solo - Confirmed reviews ALL

I had a very good experience when I stayed here. I was welcomed very warmly and also found out that my room had been upgraded on checking Emma who was the receptionist at the time was very polite and courteous to me and as I work within the business myself, I was really impressed with her. I did not find any fault whatsoever with the hotel and it’s location was absolutely fantastic and I will definitely definitely be staying again if the opportunity arrives.

Dear Stuart P., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel

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Other web-users rate our hotel

  • 1,376 reviews 9.6/10 Location
  • 1,893 reviews 5.3/10 Room
  • 1,801 reviews 9.5/10 Service
  • 66 reviews 3.5/10 WiFi
  • 1,086 reviews 3.7/10 Comfort
  • 730 reviews 8.5/10 Breakfast
  • 709 reviews 6.4/10 Cleanliness
  • 314 reviews 4.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.