Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,596 reviews

Mercure Glasgow City Hotel - Image 1
Mercure Glasgow City Hotel - Image 2
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Mercure Glasgow City Hotel - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

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Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Ingram Street Café Brasserie

Non contractual photo

Ingram Street Café offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,596 reviews

TripAdvisor Rating  3.5/5  1,469 reviews

Pretty bad due to the room

Customer review rating 2.0/5

Lewis Couples - Confirmed reviews ALL

We got to check in early great !! The tv wasn’t working at all it would turn on then turn its self off, The following morning myself and my partner wanted a shower but there was no warm water therefore we had to run a bath as we where in a rush to get up and out and that just slowed us down quickly

Dear Lewis G., Thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However if we had known we would have happily looked at fixing your TV and shower. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erica Coventry Front Office Manager

Central location

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Excellent helpful staff clean comfortabke rooms

Dear Patricia M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

Excellent

Customer review rating 5.0/5

Adam W. Couples - Confirmed reviews ALL

All staff were very polite and helpful. Keep up the good work! Many thanks.

Dear Adam W., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

good location, value for money

Customer review rating 4.5/5

Mike W. Business - Confirmed reviews ALL

I regularly use this hotel so am familiar with the staff and its facilities. It's handy for Central station and the subway. The hotel offers good value for money and is well-run,

Dear Michael W., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to have you here and thankyou for your continuous support. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

Comfortable Stay

Customer review rating 4.5/5

Gary M. Families - Confirmed reviews ALL

Pleasant experience

Dear Gary M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

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Other web-users rate our hotel

  • 1,068 reviews 9.6/10 Location
  • 1,598 reviews 5.3/10 Room
  • 1,413 reviews 9.3/10 Service
  • 79 reviews 3.2/10 WiFi
  • 894 reviews 3.8/10 Comfort
  • 632 reviews 8.1/10 Breakfast
  • 594 reviews 6.3/10 Cleanliness
  • 242 reviews 3.8/10 Vibe

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