Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,553 reviews

Mercure Glasgow City Hotel - Image 1
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ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

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Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
United Kingdom

GPS:55.860086, -4.249992

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Ingram Street Café Brasserie

Non contractual photo

Ingram Street Café offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,553 reviews

TripAdvisor Rating  3.5/5  1,462 reviews

Great location

Customer review rating 5.0/5

Murdo M. Couples - Confirmed reviews ALL

We had a great time the room was spotless the cleaner Jean done a great job .We had a lovely meal at the hotel and the breakfast was fantastic .The staff were very friendly.It was frozen outside but the room was lovely and warm. 10 out of 10 👍😃

Dear MURDO M., Thank you for your wonderful review! We are delighted to hear that you had a great time at the Mercure Glasgow City Hotel. We are pleased that you found the room spotless and warm, as well as that our friendly staff took care of your needs during your stay with us. We also appreciate the kind words about our cleaner Jean and the delicious meal and breakfast served in our hotel, I will be sure to pass this on to the team. We look forward to welcoming you back to experience more of what Mercure Glasgow City Hotel has to offer. Erica Coventry Front Office Manager Mercure Glasgow City Hotel

Employee of the month

TripAdvisor rating 4.0/5

Zoe P TripAdvisor review

Stacey was great during our stay, very polite cheerful and pleasent. The stay was comfortable and the xmas market nearby was beautiful, ideal location for shopping with a multitude of shops within a short walking distance

Never again

TripAdvisor rating 1.0/5

Nielsen D TripAdvisor review

Never again. Tiny, tired dowdy room. But wait until you see the bathroom. Door decrepit and warped, wouldn't shut. Mirror light broken. Shower rail made of rust. Toilet for some absurd reason angled at 20degrees towards the wall couple of inches away. Basin ditto. But beyond bad workmanship, get this: if you arrive before the "official" 15.00 check-in and your room is ready, they want to charge you £20 per person "early access charge". Cynical beyond belief.

Good location

Customer review rating 4.5/5

Barbara B. Families - Confirmed reviews ALL

Lovely clean and quite hotel in a good location. Helpful staff

Dear Barbara Broughton, Thank you for your wonderful review of Mercure Glasgow City Hotel. We value your feedback very much and are glad that you found our location convenient and our hotel clean and quiet. We are also pleased to hear that you found our staff helpful. At Mercure Glasgow City Hotel, we strive to provide top notch service and a comfortable stay for all of our guests. Your positive feedback is an important indicator of how well we are achieving this goal and we thank you for your kind words. Your patronage is greatly appreciated and we look forward to having you back with us again soon! Erica Coventry Front Office Manager Mercure Glasgow City Hotel

Well located

Customer review rating 4.0/5

Elizabeth H. Friends - Confirmed reviews ALL

Staff very helpfull

Dear Elizabeth h., thank you so much for taking the time to share your review. We are delighted to hear that our staff was very helpful and that you enjoyed our excellent location. Your feedback is invaluable and really appreciated. At Mercure Glasgow City Hotel, we strive to provide a pleasant experience for all of our guests and it's wonderful to know that we succeeded! We hope to welcome you back soon. Erica Coventry Front Office Manager Mercure Glasgow City Hotel

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Other web-users rate our hotel

  • 1,014 reviews 9.6/10 Location
  • 1,532 reviews 5.2/10 Room
  • 1,353 reviews 9.2/10 Service
  • 77 reviews 2.1/10 WiFi
  • 860 reviews 3.7/10 Comfort
  • 611 reviews 8.2/10 Breakfast
  • 568 reviews 6.4/10 Cleanliness
  • 235 reviews 5.8/10 Value

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