Mercure Glasgow City Hotel

Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 554 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

ALLSAFE approved hotel

Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

  • BUCHANAN:  BUCHANAN BUS STA

  • By plane

    GLASGOW At 16.25km / 10.1 miles

  • By train

    GLASGOW CENTRAL At 0.8km / 0.5 miles

GPS:55.860086, -4.249992

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Ingram Street Café Brasserie Non contractual photo

Ingram Street Café offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with views of Ingram Street and a four-poste r bed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  554 reviews

TripAdvisor Rating  3.5/5  1,381 reviews

Nice hotel and great customer service

TripAdvisor rating 4.0/5

206craigb Solo travel - TripAdvisor review

The Mercure Glasgow is a clean, comfortable and friendly hotel slap bang in the centre of Glasgow. The rooms aren't huge but if you're up in Glasgow to visit the sights and experience the fantastic night life that's not an issue. Personally, I wads in Glasgow to attend a function in the Trades House around the corner so it was extremely convenient. However, it turned out that I had messed up and rather than book 4 nights I has only booked 1. Nick, who was manning reception, was absolutely fantastic and was able to extend my stay at a cheaper rate than I could have gotten myself and did it even with the WiFi down. It's that sort of customercentricity that makes you want to come back to this hotel and, when my plan my September trip, I'll be staying here.

Dear Craig, Thank you for following your kind review stay at Mercure Glasgow City Hotel. I am delighted to read that you were impressed with the hotel, finding the central location convenient. Your feedback regarding Nick is much appreciated and I will take great pleasure in sharing your compliments with my colleagues throughout the hotel. Kind Regards Erica Coventry Front Office Manager

well located, nice clean room, very friendly and informative staff.

Customer review rating 4.0/5

Christopher Business - Confirmed reviews ALL

A very comfortable experience. I would like to make particular mention of the friendliness and efficiency of the staff at reception.

Dear Christopher D., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Verma General Manager The Mercure Glasgow City Hotel

Great evening in Glasgow

Customer review rating 4.5/5

Allan Couples - Confirmed reviews ALL

Welcoming smile on arrival. Swift Checkin and a good clean room. Great central location for trains and everything in Glasgow.

Dear allan d., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Verma General Manager The Mercure Glasgow City Hotel

Clean, convenient and cost effective.

TripAdvisor rating 4.0/5

amikca Families - TripAdvisor review

This hotel is spotlessly clean, staff are friendly and helpful, especially Catherine who went above and beyond for us twice! The buffet breakfast is the best I have seen, we ate so well we skipped lunch and only had a light dinner. If you book the day before it was 2 for 1 deal. The rooms are small and a bit tired but budget friendly and the location more than makes up for it.

Hi Amikca Thankyou for taking the time to leave a review of your stay with us. It is great to hear that the team, especially Catherine looked after you during your stay and I will be sure to pass your comments to her and the team. I'm Glad you enjoyed our breakfast an the 2 for 1 offer we have on at the moment has been a huge hit, as well as the food of course. We look forward to seeing you again for another great visit. Kind Regards

Satisfactory stay

Customer review rating 2.5/5

Rudi Business - Confirmed reviews ALL

Friendly and helpful staff. Room was OK. Limited lunch options due to missed delivery.

Dear Rudi W., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. about the staff and I will be sure to pass your comments to the team. I'm sorry that you were unable to enjoy your lunch with us, this is something outwith our control as supply shortages are prevalent throughout the country and many suppliers are working hard to maintain the level of service we require. Thank you again for sharing your experience, and we hope you come back to visit us again soon. Sincerely, Angela Lennox Operations Manager Mercure Glasgow City Hotel

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Other web-users rate our hotel

  • 423 reviews 9.3/10 Location
  • 613 reviews 4.8/10 Room
  • 513 reviews 8.7/10 Service
  • 14 reviews 3.2/10 WiFi
  • 349 reviews 3.7/10 Comfort
  • 250 reviews 5.9/10 Cleanliness
  • 227 reviews 7.5/10 Breakfast
  • 105 reviews 3.2/10 Vibe

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