Mercure Bradford Bankfield Hotel 3 stars

Customer review rating (ALL Rating) 3.7/5 528 reviews

Best price
guarantee
Mercure Bradford Bankfield Hotel - Image 1
Mercure Bradford Bankfield Hotel - Image 2
Mercure Bradford Bankfield Hotel - Image 3
Mercure Bradford Bankfield Hotel - Image 4
Bradford Road, West Yorkshire, BD16 1TU BINGLEY, United Kingdom

Description

Hotel extras

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
United Kingdom

GPS:53.834417, -1.815748

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  528 reviews

TripAdvisor Rating  3.3/5  1,272 reviews

Customer review rating 4.0/5

Robert F. Friends - Confirmed reviews ALL

This is 2nd time staying here the 2nd room was lovely 153, lots of room, just needs a bit more tlc cracked window (taped up) and poor paintwork in toilet *doors etc and dirty tules

Dear Robert, Thank you for staying with us again and for taking the time to share your feedback. We’re really pleased to hear you enjoyed your second stay and found room 153 spacious and lovely. We do, however, apologise for the maintenance and cleanliness issues you experienced. Your comments regarding the cracked window, paintwork, and bathroom cleanliness have been noted and will be addressed with our maintenance and housekeeping teams. We truly appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for an even better stay in the future. Kind regards Ernest Mugadza Opperations manager Mercure Bradford Bankfield Hotel

Customer review rating 4.0/5

Dave B. Couples - Confirmed reviews ALL

This was the third time we have stayed here, the breakfast and staff are very friendly and helpful. The hotel is looking a little tired and would benefit from some TLC

Dear Mr B., Thank you for choosing to stay with us again and for taking the time to share your feedback. We are delighted to hear that this was your third visit and that you continue to enjoy our friendly and helpful staff, as well as our breakfast offering. Your continued support truly means a great deal to us. We also appreciate your honest comments regarding the condition of the hotel. Please be assured that your feedback has been shared with our management team, as we are always reviewing areas where improvements and refurbishment can be made. Thank you once again for your loyalty, and we hope to have the pleasure of welcoming you back for a fourth stay in the future. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Customer review rating 2.0/5

Justine H. Families - Confirmed reviews ALL

After being initially impressed by the size of the room, we were soon very disappointed. There was a party going on, what sounded like directly below our room. When we called the reception at 11.15pm to ask when this would end, they advised midnight. Finally at 12.30am it stopped, we were then kept awake by drunk guests going to and from rooms all night.

Dear Justine H., Thank you for taking the time to share your feedback. We’re pleased to hear that you were initially impressed by the size of your room; however, we are very sorry to learn about the disturbance you experienced during your stay. The noise from the party and the disruption caused by other guests late into the night is certainly not the standard of comfort we aim to provide, and we completely understand how frustrating this must have been. Please accept our sincere apologies for the inconvenience caused. Your comments have been shared with our management and night teams so that we can review our event management and overnight monitoring to help prevent similar situations in the future. Thank you again for your feedback. We hope you will consider giving us another opportunity to provide a more peaceful and enjoyable stay. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Customer review rating 3.0/5

Sharon S. Couples - Confirmed reviews ALL

Pleasant stay room clean ate in the restaurant enjoyed the food. The negative point was we prepaid for accommodation and dinner on check in but when I checked our credit card and additional charge had been made of £90.50 I rang and this amount was refunded but if I hadn't checked this would have gone unnoticed.

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you had a pleasant stay, found your room clean, and enjoyed your meal in the restaurant. We sincerely apologise for the additional charge that was applied to your card and understand your concern. We’re glad this was brought to our attention and that the amount was refunded promptly. Please be assured that your comments have been shared with the relevant team so we can review our procedures and prevent this from happening again. Thank you again for your feedback, and we hope to welcome you back to Mercure Bradford Bankfield Hotel in the future. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Customer review rating 4.0/5

Roger S. Couples - Confirmed reviews ALL

Staff were really polite and helpful. The windows in our room need replacing as the glass had excessive condensation which made puddles of water on the window frame and window sill. The stairwell to the floors with the rooms felt cold.

Dear Roger S., Thank you for taking the time to share your feedback. We’re pleased to hear that you found our staff really polite and helpful. We’re sorry to learn about the issues you experienced with condensation on the windows and the cold stairwell. This is certainly not the standard we aim to provide. Your comments have been shared with our maintenance team so these areas can be reviewed and improvements made. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back to Mercure Bradford Bankfield Hotel in the future. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

In partnership with TripAdvisor

Other web-users rate our hotel

  • 511 reviews 9.3/10 Location
  • 1,453 reviews 5.9/10 Room
  • 1,863 reviews 8.7/10 Service
  • 9 reviews 5.9/10 WiFi
  • 634 reviews 4.5/10 Cleanliness
  • 439 reviews 8.2/10 Breakfast

Powered by Trustyou

Our other establishments nearby

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.