Mercure Swansea Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 403 reviews

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Description

Hotel extras

  • Located just three miles from Swansea city centre

  • Feel Good Health Club with a fitness suite.

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

Our accommodation(s)

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Hotel location

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
United Kingdom

GPS:51.654547, -3.912013

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  403 reviews

TripAdvisor Rating  4.1/5  625 reviews

Certificate of excellence 2024

Customer review rating 4.0/5

Beverley B. Families - Confirmed reviews ALL

Festive welcoming feel as enter hotel. Buffet breakfast catered for everyone in our party requirements.

Dear Beverley B., Thank you for your positive feedback regarding your stay. We are delighted to hear that you enjoyed our location, the festive atmosphere, and the variety offered at our buffet breakfast. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Swansea Hotel

Customer review rating 4.0/5

Kathryn D. B. Couples - Confirmed reviews ALL

Well placed , lovley staff , and I will be back soon 😁

Thank you for your kind words regarding our location and staff. We are delighted to hear that you had a pleasant experience and look forward to welcoming you back soon. Best regards, Mercure Swansea Hotel

Customer review rating 5.0/5

Debbie J. Friends - Confirmed reviews ALL

Staff are an absolute asset

Thank you for your kind words about our staff. We are delighted to hear that you found them to be an asset during your stay. Your feedback is greatly appreciated and serves to motivate our team to continue providing excellent service. Best regards, Mercure Swansea Hotel

Customer review rating 5.0/5

Deborah Y. Families - Confirmed reviews ALL

Beautifully clean very friendly staff and a lovely restaurant that even catered for me as I have to have a Gluten free diet there was plenty of choice. Happy to stay there any time.

Dear Deborah, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our staff friendly, the restaurant accommodating for your gluten-free diet, and the cleanliness of our hotel to be top-notch. We appreciate your feedback regarding pricing and will take it into consideration. We look forward to welcoming you back anytime! Best regards, The Mercure Team

Customer review rating 5.0/5

Sylvie I. Friends - Confirmed reviews ALL

Very nice place, the team is great and the rooms are at the level of the quality. Everything was perfect

Dear Sylvie i., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel to be of great quality and that our team made a positive impression. Your satisfaction is our priority. Best regards, Mercure Swansea Hotel

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Other web-users rate our hotel

  • 243 reviews 9.1/10 Location
  • 646 reviews 5.8/10 Room
  • 591 reviews 9.1/10 Service
  • 10 reviews 9.6/10 WiFi
  • 314 reviews 6/10 Cleanliness
  • 262 reviews 8.5/10 Breakfast
  • 179 reviews 4.1/10 Amenities
  • 143 reviews 6.1/10 Vibe

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