Mercure Swansea Hotel 4 stars

Name: Mercure Swansea | Welcoming Hotel in Swansea - ALL
Address: Phoenix Way, Swansea, SWANSEA, SA7 9EG, United Kingdom
Telephone: +441792626371
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 476 reviews

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Phoenix Way, Swansea, SA7 9EG SWANSEA, United Kingdom

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Mercure Swansea Hotel

Hotel for travellers looking for local and authentic experiences

Relax on the doorstep of stirring Welsh countryside at the Mercure Swansea hotel. Set among landscaped gardens and tranquil lake views, this 4-star hotel is perfect for exploring the nearby hills and coast. After a day of exploring, return to the hotel and relax in one of the spacious 119 guestrooms or enjoy a drink by the roaring fire. After a busy day, guests can rejuvenate in the Feel Good Health Club, enjoying the fitness suite.

The hotel boasts nine fully-equipped meeting rooms which can accommodate up to 120 guests. Weddings and other special events will be enhanced by beautiful lake views at this hotel. Guests can choose from classic, privilege and superior rooms. The Brasserie serves internationally inspired cuisine in a modern, comfortable setting; guests will enjoy their meal even more with the stunning views of the surrounding area that the restaurant offers. Drinks are served daily in The Bar.

Three miles from Swansea city centre, the Mercure Swansea hotel is set in landscaped grounds. The beaches of the Gower Peninsula are just nine miles away.

Welcome, we're thrilled to have you stay with us at Mercure Swansea. Enjoy the picturesque Welsh countryside & all the amenities our hotel has to offer. Let us know if there's anything we can do to make your stay more comfortable.

Mr Ian HARDING JONES, Hotel Manager

ALLSAFE approved hotel

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
Located just three miles from Swansea city centre
Feel Good Health Club with a fitness suite.
The Brasserie restaurant serves international cuisine
9 meeting rooms which accommodate up to 120 guests

Our accommodation(s)

Room

Classic room with 1 double bed

2 persons

Bedding 1 x Double bed(s)

Room

Classic room with 2 single beds

2 persons

Bedding 2 x Single bed(s)

Room

Classic family room for 2 adults and 2 children

4 persons

Bedding 1 x Double bed(s) and 2 x Single bed(s)

Room

Privilege room with 1 double bed

2 persons

Bedding 1 x Double bed(s)

Room

Classic accessible room with 1 double bed

2 persons

Bedding 1 x Double bed(s)
Accessible room

Room

Classic family room for 2 adults and 1 child

3 persons

Bedding 1 x Double bed(s) and 1 x Single bed(s)

Room

Classic accessible room with two single beds

2 persons

Bedding 2 x Single bed(s)
Accessible room

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Hotel location

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
United Kingdom

GPS:51.654547, -3.912013

+44 1792 626371

+44 161 388 0915

SWANSEA

Railway station

Access: 6.44 km / 4 mi 11 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE BRASSERIE

Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.

Our guest reviews

Excellent night staff comfortable beds fluffy pillows and breakfast was really nice too. 100% would recommend

Simon K 12/8/2023 TripAdvisor review

Stayed here last night as an emergency as my car broke down. Comfortable beds and good prices. The 2 night porters were amazing. Friendly happy and helpful couldn't fault them. Im a night manager in q hotel myself and would happily have them as part of my team.

Ok, but bland

Marn67 Business - 12/7/2023 TripAdvisor review

Well worn hotel. Ok rooms but nothing special. Decent bar food but hotel is missing character. Bland, average, not much in area to see but reasonably clean and very handy for our next day meetings. Wouldn't go out of my way to book again. I would likely try elsewhere.

Another good stay

Mike Couples - 12/5/2023 Confirmed reviews ALL

Mercure Llansamlet is becoming a regular stay since selling Dads house in Swansea. Very friendly,hard working staff and always clean

Dear Michael C., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Wendy Friends - 12/3/2023 Confirmed reviews ALL

The car park on approach and building looked very tired , bedrooms too . Reception area and bar/restaurant very nice .. but your drinks are way over priced . Thus people going out and bringing their own in if you lowered your prices rather than being greedy in the currant climate we are in you’d make so much more profit as people would use your bar more .

Dear Wendy M., Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your detailed feedback and are delighted to hear that you found our reception area and bar/restaurant enjoyable. We understand and appreciate your observations regarding the appearance of the car park, building, and bedrooms. We take such feedback seriously, and we will certainly explore ways to enhance and refresh these areas to create a more pleasing environment for our guests. Your comments about the pricing of our drinks are duly noted. We strive to provide fair and reasonable pricing for our offerings, and we regret if this aspect of your experience did not meet expectations. We hope that despite the mentioned concerns, you might consider staying with us again in the future. Your feedback is essential, and we would love the opportunity to make your next stay even more enjoyable. If you have any additional comments or suggestions, please feel free to reach out to us directly.

Great 3 night stay

Keith Families - 12/3/2023 Confirmed reviews ALL

Really helpful, polite and friendly staff. Very comfortable hotel and great being dog friendly.

Dear Keith C., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

253 reviews 9/10 Location
690 reviews 6.1/10 Room
646 reviews 8.6/10 Service
16 reviews 5.4/10 WiFi
326 reviews 7.7/10 Breakfast
291 reviews 5.8/10 Food
280 reviews 6.1/10 Cleanliness
214 reviews 4.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.